DVS SpycerBox, Hardware Manual

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A-2
SpycerBox Hardware Guide
A.1 Troubleshooting
The table below lists some errors that may occur during the operation
of the SpycerBox and details how to resolve them. If you experience
trouble with the system that cannot be resolved with the solutions de-
scribed here or in section “Maintenance” on page 5-1, please contact
your local vendor or DVS directly.
Error Cause Solution
Accesses to the main
storage are slow. The data storage is
too full. It is recommended to use only 85 to
90 % of the overall hard disk capac-
ity. If the storage is too full, delete
some of your data.
Configurations of the
system or its network
ports have been al-
tered. Contact your local system and net-
work administrator and try to recon-
figure the SpycerBox. If this is not
successful contact the DVS service
department.
One or more hard
disks of the hard disk
array are worn. Detecting worn hard disks in a RAID
protected storage can prove diffi-
cult. If you are able to detect the
worn disk(s), replace them as de-
scribed in section “Hard Disk Main-
tenance” on page 5-2. Otherwise
contact the DVS service department.
An alarm is sounded
and the alarm LED is
lit. One of the power
supply units has been
disconnected from
power during opera-
tion. Check the LEDs of the power supply
units. If one is extinguished or lit in
red, this unit may be disconnected
from power. Examine the power
cord of the unit. See to it that it is in
good technical order, correctly
plugged in at both ends and that the
mains current is operating properly.
One of the power
supply units has
failed. Check the LEDs of the power supply
units. If one is extinguished or lit in
red, a power supply unit has failed.
Replace the broken unit as described
in section “Power Supply Mainte-
nance” on page 5-10.
A fan has failed. Check the LEDs of the power supply
units. If all are green, shut down the
system (see section “Shutting Down
the System” on page 4-2) and check
whether a fan has failed (see section
“Fan Maintenance” on page 5-7). If
necessary replace the broken mod-
ule as described in the same section.