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The front panel displays ‘LOAD’ even after cycling the system power
by unplugging the iScan HD and plugging it in again.

If this problem occurs you must load a .abt file into your iScan HD.
Download a .abt file from www.dvdo.com and load it according to
the procedure above steps 4 through 6. 

The front panel displays ERR2.

Check to be sure the correct file was chosen. Only files with the .abt
extension are valid for updating the iScan HD. 

Once the correct file is located, reset the system by unplugging it
and plugging it in again. You can follow the software update proce-
dure again to update the system with a valid .abt file. 

If after making a second attempt and the display still shows ERR2,
check the file to be sure it was not corrupted during download. To
check the file make sure the size of the file is correct. If you are not
sure it is suggested to download the file again. 

The front panel displays ERR7.

This error means that the transmission of data to the iScan HD has
been interrupted. This could be caused by the terminal program
being paused or canceled. Another cause of this error is that the
serial port has become disconnected or has a faulty serial cable. If
you have paused the terminal you can just restart it and the down-
load will resume. Otherwise you must cycle the system power by
unplugging it and plugging it in again.

T R O U B L E S H O O T I N G

Summary of Contents for PrecisionSDI

Page 1: ...E C H N O L O G I E S Installation Guide How to install set up and use your module precision SDI Serial Digital Interface DVDO PrecisionSDI Serial Digital Interface Video Input Module for the iScan HD...

Page 2: ...roduction 3 Installation and Set Up 4 Updating your Software 7 Troubleshooting 13 Appendix Error Codes 14 Warranty Information 15 TABLE OF CONTENTS DVDO PrecisionSDI Video Input Module Installation Gu...

Page 3: ...ou will need a few basic tools including a Phillips head screwdriver and a pair of long nose pliers For the software installa tion you will need a PC or laptop computer running the Microsoft Windows o...

Page 4: ...emove three screws on each side of the unit b Remove two screws on the top of the unit c Remove one screw at the rear of the unit d Lift the top cover from the rear of the unit and set it aside 2 Remo...

Page 5: ...ader on the Video Input board 5 Locate the mounting holes to the right of the Expan sion Module connector 6 Snap the stand offs into each mounting hole 7 Mount the SDI module onto the Expansion Module...

Page 6: ...NC cable to the bulkhead BNC connector inside the enclosure 12 Mount the top cover back onto the unit 13 Power up the iScan HD and upgrade the software if required Step 9 Step 11 Step 10 Installation...

Page 7: ...le extension 1 1 Serial Cable iScan HD with Power Supply Set up the iScan HD as shown below Bring your PC to your iScan HD and set up as shown here Connect Serial Port cable between PC and iScan HD Tu...

Page 8: ...bsite for the latest software release 1 Double click on tera_term exe 2 Click Unzip 3 This action upzips the program to a temporary folder 4 Click OK This starts the Tera Term Pro setup program 5 Sele...

Page 9: ...8 Close this window and click OK to exit the setup program Make sure that no other program is using the serial port that s connected to the iScan HD 1 Run Tera Term Pro from the Program Menu 2 Select...

Page 10: ...If the iScan HD has not been installed in your home theater system just use the Front Panel buttons as described below Using the Front Panel buttons 1 Press the Configuration button repeatedly until...

Page 11: ...about 5 minutes After this time the iScan HD will revert back to normal operations with the current software Unplug the power cord from the iScan HD and then plug it back in again The iScan HD will r...

Page 12: ...e the download status on your PC 7 When the update is complete you will see VRFY momentarily dis played on the Front Panel Display This is the iScan HD checking its software to be sure it is correct T...

Page 13: ...update the system with a valid abt file If after making a second attempt and the display still shows ERR2 check the file to be sure it was not corrupted during download To check the file make sure the...

Page 14: ...RR3 Flash program error Error programming flash device 1 Wrong file loaded 2 Hardware failure ERR4 Device 1 checksum error Calculated checksum for device 1 does not match expected checksum 1 Firmware...

Page 15: ...ally affect the product s operation as described in this Product Guide Anchor Bay Technologies sole obligation shall be at its sole option to repair or replace the product with equivalent or better or...

Page 16: ...o com web www dvdo com toll free 866 423 DVDO fax 408 379 3845 DVDO PrecisionSDI Serial Digital Interface Video Input Module for the iScan HD HD Video Scaling Engine Installation Guide December 2004 E...

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