PROBLEM
POSSIBLE CAUSE
PROBABLE CORRECTION
The machine doesn't
operate
The ice maker is unplugged
Plug the ice maker in
The fuse is blown
Replace fuse If it happens again,
call for service to check for a short
circuit in the ice maker
The ice maker power switch
is OFF
Turn the ice maker power switch ON
The ice storage bin is full of ice
Remove some ice Make sure water
curtain and micro-switch are closed
The water doesn't feed in
after the ice maker starts
The water supply tap is turn off
Turn on the water supply line
The water supply pipe is not
proper connected
Reconnect the water supply pipe
Machine makes ice, but bin
does not fill up with ice
The condenser may be dirty
Clean the condenser air filter.
The air flow to the ice maker
may be obstructed
Check the installation
The ambient and water
temperatures are high, or the
machine is near some heat
source
Check the installation
Water is leaking from the unit
A few water drops fall to the
floor when you open the
door to take out ice from
ice storage bin
Normal condensation on the door or
some water together with ice Take
care when you take out ice
Water supply connection leaks
Tighten fitting. See “Connecting the
water line”
Cubes are partially formed
or white at the bottom
Not enough water in
the water trough
Check if the water supply
pressure is below 15 psig
Check water supply--filter may be
restricted
Check for a water leak at the
water trough
Noise during operation
The feet are not leveled
and locked
Level and lock the feet
See “Leveling the Ice Maker”
Certain sounds are normal
See Normal Sounds
The ice maker stops suddenly
while making ice
The electricity is off
Reconnected the power
supply line
The room temperature is out
the stated range
Cut off the electricity, let the ice
maker stop working until the
temperature returns within the
stated range
The ice storage bin is full of ice
Remove some ice cubes; Make sure
the water curtain and micro-switch
are close
The body of the ice maker is
electrified.
The grounding line isn’t in the
socket
Use a socket meeting the required
electrical standard
Scaling occur frequently
inside the machine
The hardness of the water
is too high
Use a water-softening device in-
stalled in front of the water inlet
17
Troubleshooting Guide