EN
12
2011/10
Trouble-shooting
14. Tips for Operators and Technicians
Any repairs above and beyond routine maintenance must be carried out by suitably qualified
personnel or one of our service technicians.
Problem
Probable cause
Solution
1. VistaScan Net
transmits no
image data to the
Network
• VistaScan Net not switched on
• Switch on VistaScan Net� Control
lamp in On - Off switch must light�
• Data cable not correctly installed
• Check all connections
• Network cable not correctly
installed
• Check all connections
2. WebConfig cannot
be opened.
• IP-Address incorrect
• Test both pre-set IP-addresses
(see accompanying print-out)�
• Connect the PC and VistaScan
Net using a Cross-Link cable and
check the direct network
connection�
• Configure VistaScan Net using a
USB-Stick (see section 14�1)�
• VistaScan Net not switched on
• Switch on VistaScan Net� Control
lamp in On - Off switch must light�
3. Despite preview no
image is displayed
• Connection takes too long
• Wait a little longer�
Example: A band width of 2 MBit/s
means that an image of Size 2 with
20LP/ mm resolution can take lon-
ger than 1 minute to be
transmitted�
• Activate the DD-Compression
• Increase the band width
4. No preview pos-
sible or view is
blurred
• Network problem
• Increase the band width
Summary of Contents for VistaScan Net
Page 1: ...EN 9000 618 59 30 2011 10 VistaScan Net Installation and Operating Instructions ...
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