GUARANTEE
This pump is guaranteed to do the work for which it is intended when properly installed and operated. It is
warranted to be free of defects in material and workmanship for a period of two years from date of
manufacture. The only exception shall be when proof of purchase or installation is provided and then the
warranty period shall be from the date thereof.
How To Claim Warranty
The dealer from whom you purchased your unit has a thorough knowledge of its operation and maintenance.
If trouble develops, please consult the dealer.
If a unit or part should prove defective within 24 months, return it to your dealer, transportation charges
prepaid. The repair will be made or a replacement unit or part will be supplied free of charge. The serial
number of the unit, or unit from which the defective part is taken, must be supplied.
This warranty does not obligate the manufacturer to bear the cost of field labor or transportation in connection
with the replacement or repair of defective parts or units, nor shall it apply to any product upon which repairs
or alterations have been made, unless authorized by the manufacturer.
The manufacturer shall in no event be liable for consequential damages or contingent liabilities arising out of
the failure of any product, its power unit or its accessories to operate properly. No express, implied or
statutory warranty other than herein set forth is made authorized to be made by the manufacturer.
Trouble Shooting Checklist
1. Pump does not run or hums
•
Pump plug and liquid level control plug not securely fastened together.
Push plugs together tightly.
•
Circuit breaker tripped or fuse blown.
Replace fuse (15 amp time delay fuse) or reset breaker.
•
Liquid level control inoperative.
Test level control by plugging pump cord directly into wall outlet. If pump operates, float tether
requires adjustments or should be replaced
•
Liquid level control trapped below water level.
Free and reposition so that its motion is unobstructed.
•
Thermal overload may have tripped.
Disconnect from power source for 30 minutes to allow motor to cool. Check for cause of
overheating and overloading.
2. Pump will not stop running
•
Liquid level control caught on basin sides or on pump.
Free float and re-install it so that its motion is unobstructed.
3. Motor runs, but does not pump sufficient (or any) water
•
Pump is air locked.
Run pump through several quick on/off cycles by plugging and unplugging pump cord (detach from piggyback
plug first).
•
Impeller, volute and/or suction opening is plugged.
Remove volute and clean.
•
Check valve or shut-off valve plugged.
Remove check valve and clean. Open shut-off valve fully.
•
Check valve may be installed backwards or shut-off valve is closed.
Adjust components as required.
•
Discharge piping is too small.
Replace with piping of size equal to or greater than pump discharge.
•
Pump is undersized for application.
4. Pump starts and stops frequently
•
Check valve is stuck open.
Water in discharge lines is refilling basin after pump stops and is short cycling the pump. Remove check
valve and clean thoroughly.
Regina, SK * Cambridge, ON
Carmel, IN * Golden Valley, MN
www.canaturewg.com
