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duralloy.net.au
10. Warranty Information
Duralloy Welding Equipment.
1 year Warranty*
Duralloy Industrial Supply warrants the original retail purchaser that the Duralloy Welding and Cutting
machines purchased will be free from defects in materials and workmanship for a period of 1 years*
from the date of purchase by the customer. If a defect in material or workmanship becomes evident
during this period, Duralloy Industrial Supply will at its option;
•
Repair the product (or pay for the repair of the product)
•
Replace the product
In case of warranty claim the product should be returned to the original place of purchase, with proof
of purchase.
Any handling and transport costs (or other expenses) incurred in claiming warranty are not covered
by this warranty. The warranty schedule is:
•
Duralloy Power source only* - 1 year
•
Duralloy Regulator - 3 months
•
MIG Torches - 3 months
•
TIG Torches - 3 months
•
Plasma Torches - 3 months
•
Ancillary Equipment - 3 months
The Obligation of Duralloy Industrial Supply under this warranty is limited to the circumstance set out
above and is subject to:
•
The customer being able to provide proof of purchase of the relevant equipment.
•
A defect in either material or workmanship.
•
The customer returning the product to Duralloy Industrial supply or an authorized repair agent.
•
The product not having been altered or tampered with.
•
The product not having been used outside the normal operating parameters of this equipment.
•
The product to be in good condition and not damaged which may cause a fault
All goods come with a guarantee that cannot be excluded under the Australian Consumer laws. You
as a consumer are entitled to a replacement or a refund for a major failure .You are also entitled to
have the goods repaired or replaced if the products fail to be of acceptable quality:
This Warranty Provided by:
Duralloy Industrial Supply - (ABN - 81 831 839 268)
2 Hollylea Road Leumeah NSW 2560
1300 369 456