
iQ Series
, MPC-E User’s Manual
25
Contacting Dukane
Identify Equipment
When contacting Dukane about a service–related problem, be prepared to give the following information:
• Model number, line voltage and serial number.
•
Fault/error indicators from the Status LED and/or iQ Commander
TM
.
•
Software version displayed in the “MAIN” tab in iQ Commander
TM
.
•
Problem description and steps taken to resolve it.
Many problems can be solved over the telephone, so it is best to call from a telephone located near the
equipment.
Mailing Address:
Dukane IAS
2900 Dukane Drive
St. Charles, IL 60174 USA
Phone:
(630) 797–4900
E-mail:
ussales@dukane .com
Fax:
Main (630) 797–4949
Service & Parts (630) 584–0796
Website
The website has information about our products, processes, solutions, and technical data. Downloads are
available for many kinds of literature.
This is the address for the main website:
Local Contact
you can locate your local representative at:
Summary of Contents for iQ MPC-E
Page 4: ...S ection 1 I ntroduction SECTION 1 Introduction ...
Page 8: ...S ECTI ON 2 Health and Safety iQ Series MPC E User s Manual 5 SECTION 2 Health and Safety ...
Page 11: ...iQ Series MPC E User s Manual 8 SECTION 3 Standard Connections ...
Page 16: ...S ECTI ON 4 LED D escriptions iQ Series MPC E User s Manual 13 SECTION 4 LED Descriptions ...
Page 19: ...iQ Series MPC E User s Manual 16 SECTION 5 Pairing ...
Page 23: ...iQ Series MPC E User s Manual 20 SECTION 6 Specifications ...
Page 30: ...Please refer to our website at www dukane com contact us to locate your local representative ...