Ducati Pro-I Evo Black Edition, User Manual, Page: 24 / 368

23
Errore Causa Soluzione
The motor is not running
Electrical issue, error code
present
Request technical assistanc
The drive wheel does not turn
Problems with the brakes
Adjust the brakes; if the problem persists,
request technical assistance
Motor is blocked
Check that the wheel is properly tightened,
check that the wheel turns without starting
the vehicle. If the problem persists, request
technical assistance
The motor stops while it is running
Motor overheating Stop the vehicle and wait for it to cool
Presence of error code Request technical assis
After charging it, the item does not
switch on or it switches off after
a few km
Damaged battery Request technical assistance
The battery does not charge or the
item does not switch on
Connection problems Request technical assistance
The battery is not connected
(models with removable battery)
Check that the power connector is connected.
The battery is depleted Charge the battery to 100%
Damaged battery Request technical assistance
Problems with the battery
charger
Replace the battery charger
Pro-I Evo
Error code Indications
E.1 Engine malfunction
E.2 Control unit signal error
E.3 Accelerator lever malfunction
E.4 Control unit MOS malfunction
E.5 Phase / current error
E.6 Average current malfunction
E.7 Battery voltage error
E.8 Brake lever malfunction
12. Troubleshooting
Pro-II Plus, Pro-II Evo, Pro-III
Error Code Indications
E01 Overcurrent protection
E02 Low voltage prote
E03 High voltage protection
E04 Drive wheel guard
E05 Controller MOS Fault (up)
E06 Controller MOS Fault (down)
E07 Controller general fault
E08 Overheating protection
E09 Accelerator lever malfunction
E11 Headlight malfunction
E12 Control unit signal error
E13 On/off button malfun