If your hand blender fails within one
year from date of purchase, we will
repair or replace it free of charge
provided:
•
You have not misused, neglected
or damaged it
•
It has not been modified
•
You supply your receipt showing
where and when you purchased
the hand blender
The guarantee does not affect your
statutory rights.
If over one year, contact Dualit for
recommended repair agents.
Further advice on using your Dualit
hand blender and other products in
the Dualit range is available from:
Dualit customer careline on
+
+4
44
4((
0)1293 652 500
Alternatively
email us on
UK AFTER-SALES SERVICE
3. I get splashes when I blend
a) Try using a deeper bowl or jug,
even when blending small
mixtures
b) Dip the blending stick into the
mixture before turning the power
on
c) Set the speed wheel to a slower
setting, then increase speed as
you blend
d) Do not go over the MAX mark (6)
on the front of the shaft while
blending
4. The blender body gets hot
a) Allow the unit to fully cool. Your
hand blender is designed for
intermittent use, you may have
used for over 30 seconds
b) Some heat will be generated
during normal use, particularly on
very hot days, never leaving to
rest in direct sunlight
1. The hand blender does not
turn on
a) Check the plug is in the socket
and the switch in turned on
b) The blending stick may not be
securely attached. Remove and
re-attach, ensuring it is locked
into place
c) Ensure the cord is not damaged.
If so, do not use the appliance
and contact Dualit Ltd for further
information
2. The mixture is not blending
a) The food chunks are too large, try
chopping into smaller chunks and
try again
b) You are using the wrong speed
selection, set to a slower or faster
speed
c) The blade may be damaged,
contact Dualit for further advice
and spares information
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TROUBLESHOOTING
SERVICING
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