5
TROUBLE SHOOTING
1. When there is no picture present, please:
Make sure the direct connection from the source device to the display device without the
HDMI Switch is working.
Check all connectors connect well or not.
Check the connecting cable is damaged or not.
Check the power of HDMI Switch (or reset the switcher)
2. When there is only picture displayed and without sound:
Check the cable connection to see if it fits properly.
Check your cable to see if it supports video transmission only (DVI) or it is damaged.
HDCP may not match very well at first connection; please reset your HDMI Switch.
Do you connect any output to your Video recorder? HDCP will lock up audio part.
3. When use a coaxial audio cable to connect the Matrix Switch to a Home Theater
System, no sound is delivered by the Home Theater System.
Please check the connection.
The audio input selection of the Home Theater System needs be selected to a corresponding
audio input.
Please make sure the output audio format can be supported by the Home Theater System. If
the audio format is in Dolby
®
or DTS
®
format, the Home Theater needs to support Dolby
®
or
DTS
®
decoding.
4. When resolution could not show in 4K.
Make sure your sources (HD DVD Player) and displays are fully supporting 4K.
Make sure your HDMI cables are capable of transmit 4K video signal.
NOTICE
Manufacturer reserves the right to make changes in the hardware, packaging and any
accompanying documentation without prior written notice.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States
and other countries.
UHD-402 incorporates HDMI
TM
technology.
Trademarks and brand names are the properties of their respective owners.
PS4 Pro is a trademark of Sony Computer Entertainment Inc.
Dolby is a registered trademark of Dolby Laboratories.
DTS is a registered trademark & the DTS logos and Symbol are trademarks of DTS, Inc.
