XH9950 – DSE Wireless ADSL Router 802.11g 4 port
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5.5.4 Firmware
From time to time DSE will release an updated firmware and post it on the DSE
website. This link will be under the
Support/Data
section under XH9950. The update
may be created to address bugs in the previous firmware, to optimise some internal
functions or to add new features. We do not recommend that you upgrade the
firmware unless it specifically addresses a problem you currently have or has a new
feature that you may absolutely need – if it’s not broken, don’t fix it! If after reading
the firmware upgrade guide, you feel that you do not want to do the update yourself,
then for a flat fee of $45 including GST, you can have a qualified technician perform
your router upgrade. Simply drop your router into your nearest Dick Smith
Electronics store (throughout New Zealand) – it will be packed up and shipped to our
Auckland Service Centre where our qualified technicians will perform the upgrade,
test your router with the new firmware, and then return it to the store for you to
collect, however, this may take 5-10 working days and DSE may not be able to
provide a solution for your to use your internet in the meantime.
To perform a router firmware upgrade, first make sure that you have downloaded the
correct firmware and if it is a zipped file then it should be unzipped to an easily
accessible folder. Log into the Router and navigate to
Maintenance
→
Firmware
.
Click on
Browse…
button under “New Firmware Location” and navigate to the
location where the updated firmware is saved. Select the file and then click on
UPGRADE
to start updating. The update process will take about two minutes to
complete. Once the update is completed it will reboot the router. The update process
is designed to preserve user settings; however, it is always best to backup the
settings in the event that a future upgrade is not designed specifically to retain the
settings.
To save your routers settings, click on the
Save Settings
button under “Backup
Router Settings”. Your browser will ask you if you want to save the file, click save
and keep the file in a safe location for future use. To restore the router settings using
the router settings file, click the
Browse…
button under “Router settings file” and
point the browser to the file that contains the routers settings. Click the
UPGRADE
button to update the router with the new settings.