1
IMPORTANT
The equipment is fixed, wall-mounted and shall be installed in the position specified in these
instructions. The equipment enclosure must be fully assembled and closed, with all the neces-
sary screws/tabs and secured to a wall before operation. Internal wiring must be routed in a
manner that prevents:
- Excessive strain on wire and on terminal connections
- Loosening of terminal; connections
- Damage of conductor insulation
WARNING
:
Never install this equipment during a lightning storm!
Instruct the end-user to:
- Not attempt to service this product. Opening or removing covers may expose the user to dan-
gerous voltages or other risks. Any servicing shall be referred to trained service persons only.
- Use authorized accessories only with this equipment.
Do not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture
and explosion.
Do not dispose of the waste battery as unsorted municipal waste. Consult your local regulations
and /or laws regarding recycling with regard to this NiMH battery pack. Doing so will help protect
the environment. Some of the materials that are found within the battery could become toxic if
not disposed of properly and may affect the environment
.
Introduction
The 3G4000 is a wireless communicator that sends alarm system information to a Sur-Gard SG-System I-IP, II,
III, IV or 5 Receiver through a 3G (HSPA) or 2G (GPRS) wireless network. This wireless communicator can be
used with UL/ULC Listed compatible control units, as indicated in the manufacturer's installation instructions.
NOTE:
The 3G4000 is designed to work with the Contact ID communication format as described in SIA DC-
05 Standard. Before completing the field installation of the alarm monitoring system, please ensure com-
munication with the supervising central station is successful by sending several events and getting confir-
mation that they have been received.
Features
• Compatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05
Standard. Example of suitable compatible alarm panels: DSC Models PC1864, PC1832, PC1616,
PC4020.
• Simulates landline
• Switches automatically to the 3G (HSPA) or 2G (GPRS) network in the event of landline trouble (e.g.,
line down)
• Phone Number Call Direction
• SMS Command and Control
• Bi-Color Wireless Signal Indicator
• Two programmable outputs
• Case and Wall Tamper
• Landline overvoltage protection
• Dual-band UMTS/HSPA; Quad-Band GSM/EDGE Radio
• Two programmable inputs
• 3G (HSPA)/2G (GPRS) / Internet communication with Sur-Gard SG-System I-IP / II / III / IV / 5
• Panel transmission monitoring for up to four phone numbers
• Remote firmware upgrade
• DLS support for status, firmware updates
• Advanced Carrier Selection
• Remote Debug Enable
• Easy enrolment with C24 Communications via VRU, web or mobile interface
Technical Specifications
The input voltage to the 3G4000 can be drawn from the UL/ULC Listed control panel or provided by an
external UL/ULC Listed power supply (with battery back-up) rated for the application (external power-limited
source).
NOTES:
The power supply must be Class 2, Power Limited. A suitable power adaptor is model DSC ADP1320-
NAU (for USA) and model DSC ADP1320-NA (for Canada).
For UL/ULC listed installations the input rating for the external power adapter is 120V
AC
/60Hz/0.4A.
