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22
Troubleshooting
If the device is not working properly, please check whether you are able to rectify the problem
yourself
fi
rst. Otherwise contact the customer service department.
Do not attempt to repair a defective device yourself!
Problem
Possible cause / solution
The device is
not working.
• Is the mains plug properly connected with the socket?
• Is the socket defective?
• Check the fuse for your mains connection.
• Is
the
fi
lter insert properly in place?
• Has the permanent
fi
lter been correctly inserted?
• Is there suf
fi
cient water in the water tank?
• Is the coffee pot correctly situated under the coffee spout?
If the coffee pot is not correctly situated under the coffee spout, the drip
guard valve is closed preventing the
fl
ow of coffee through the spout.
• Is the device activated?
Set the On / Off switch to the
I
position.
The
fi
lter
over
fl
ows.
• Is the coffee pot correctly situated under the coffee spout?
If the coffee pot is not correctly situated under the coffee spout, the drip
guard valve is closed and the coffee water accumulates in the
fi
lter until it
fl
ows over.
• The
fi
lter insert or permanent
fi
lter have not been correctly inserted in
the device.
• There is too much coffee powder in the
fi
lter!
The device is
not brewing
coffee or
the brewing
process is
very slow.
• There is no water in the water tank.
• There is no coffee powder in the
fi
lter.
• The
fi
lter insert and / or the permanent
fi
lter have not been correctly
inserted in the device.
• The coffee has been ground too
fi
ne and is plugging the
fi
lter.
• The device must be decalci
fi
ed.
Technical data
Product number: Z 04472
Model number:
CM-982A
Voltage supply:
220–240 V~ 50 Hz
Output:
max. 1080 W
Safety class:
I
04472_DE-GB-FR-NL_V0.indb 22
04472_DE-GB-FR-NL_V0.indb 22
21.03.2013 16:29:16
21.03.2013 16:29:16