Customer Care Center 1-800-732-2677
www.petsafe.net
9
8
5. Once the pump is completely disassembled, you can
clean the parts with warm water and soap. Use a cotton
swab or the “motor brush” from the Drinkwell
®
Cleaning
Kit to clean inside the pump’s motor cavity and remove
any build-up (
Fig. 16). For added disinfecting and hard
water removal, clean the pump’s motor with a diluted
white vinegar solution (20% white vinegar and 80%
water).
6. Once the parts are clean you can reassemble the pump
for use.
a) Replace the impeller.
b) Replace the stator.
c) Replace the faceplate.
Fountain Reassembly
1. Place the foam filter around the pump (
Fig. 17). Take
the bowl and place pump inside the square indention.
With the bowl positioned so the raised post is at the
top right corner of the square, make sure the pump is
positioned so that the circular opening on the top of the
pump is positioned in the bottom left corner of the square
(
Fig. 18).
2. Press down on the pump to engage the suction cups.
Once the pump is securely in place, feed the in-line plug
of the electrical power cord over and through the raised
post and out the notch in the base of the bowl (
Fig. 19).
3. Remove the extra slack from the electrical power cord
and insert the rubber cap into the raised post. Make
sure the cord channel on the rubber cap is aligned with
the electrical power cord, then insert your finger into the
rubber cap and push all the way down (
Fig. 20).
4. Fold the top of the rubber cap over the raised post to seal
off the bowl (
Fig. 21).
5. Rinse a new charcoal filter thoroughly in cold water to
help remove any excess and loose charcoal dust.
6. Once the charcoal filter is rinsed off, place inside the base
of the filter housing with the larger side facing down. The
charcoal filter will only fit inside the filter housing base
one way, if it does not fit, flip it over. Attach the lid to the
filter housing, press down until you hear it snap in place.
Fig. 15
5. Open the filter housing and remove the charcoal filter from
inside and dispose. Set the filter housing aside for cleaning.
6. Remove the rubber cap affixed to the raised post by
inserting a finger under the lip and pull straight up to
remove (
Fig. 12).
7. While securely holding the electrical power cord and the
bottom of the bowl with both hands, pour out the remaining
water inside the bowl into a sink.
8. With the in-line plug disconnected and water removed, grab
the pump and lift straight up to disengage the suction cups.
Continue pulling the pump’s electrical power cord up and
out through the raised post in the center of the bowl. Once
the pump is completely removed from the bowl, separate the foam filter and set aside
for proper cleaning.
9. Once the fountain is completely disassembled, you will have: the bowl and tower, two
rubber pieces, the filter housing, a charcoal filter, foam filter and the pump.
10. Rinse the filters with water only, or replace them.
11. See the “Pump Maintenance” section of this Operating Guide for detailed instructions
on how to properly clean your pump.
DO NOT PLACE PUMP IN DISHWASHER!
12. Hand wash all other fountain parts with warm water and soap. You can also put the
fountain in the top rack of the dishwasher. If possible, it is recommended that you turn
down the heat of the water inside the dishwasher.
13. If you have trouble reaching certain spots or hard-to-reach corners, try using a cotton
swab or purchase the Drinkwell
®
Cleaning Kit, a 3-Piece Brush kit.
To purchase a
Drinkwell
®
Cleaning Kit, visit our website at www.petsafe.net.
Pump Maintenance
Note:
Cleaning the pump is essential to the longevity of the
fountain, as well as the cleanliness of the water. Clean the pump
every two weeks. Warranty may be voided if the pump’s motor
is not cleaned regularly.
1. Remove pump from the fountain as explained in the
“Fountain Disassembly and Cleaning” section.
2. Remove the faceplate by using your thumb and forefinger
to gently squeeze on both sides of the faceplate and pull
off. It may be necessary to insert a fingernail into the seam
of the faceplate to pry it off (
Fig. 13).
3. Next, remove the stator by placing your fingernail
underneath the small lip located on the narrow side of
teardrop-shaped stator (
Fig. 14) and pull out to remove.
4. Once the stator is removed, remove the impeller (white,
3-bladed propeller). The impeller is held in place by a magnet,
simply use a fingernail to get underneath a blade and lift out
(
Fig. 15).
Fig. 20
Fig. 19
Fig. 21
Fig. 17
Electrical
power
cord
rests on
top
Fig. 12
Impeller
Pump
Stator
Faceplate
Fig. 13
Fig. 14
Stator
Pull-Tab
Fig. 16
Fig. 18
Circular
Opening
