Customer Care Center 1-800-732-2677
www.petsafe.net
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Thank you for choosing the PetSafe
®
Brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools enhance the relationship between pets and their owners. If you have any
questions about our products or training your pet, please visit our website at
www.petsafe.
net or contact our Customer Care Center at 1-800-732-2677.
PRODUCT WARRANTY
To get the most protection out of your warranty, please register your product within 30 days
at
www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be able to help
you faster. Most importantly, PetSafe® Brand will never give or sell your valuable information
to anyone. Complete warranty information is available online at
www.petsafe.net
Table of Contents
Components ..................................................................................................................... 4
Features ............................................................................................................................ 5
Key Definitions ................................................................................................................. 5
OPERATING GUIDE.......................................................................................................... 6
Fountain Disassembly & Cleaning .................................................................................... 7
Pump Maintenance .......................................................................................................... 8
Fountain Reassembly ....................................................................................................... 9
The Fountain and Your Environment .............................................................................. 10
General Tips ................................................................................................................... 10
Troubleshooting .............................................................................................................. 11
Replacement Parts and Accessories ............................................................................. 11
Customer Care International .......................................................................................... 12
Terms of Use and Limitation of Liability ......................................................................... 12
Warranty ......................................................................................................................... 12
Components
Features
Key Definitions
Bowl: The bowl is the foundation of the fountain. The base of the bowl features a notch to
hide the electrical power cord from view.
Tower: Water is pumped up through the tower to cycle through the charcoal filter and out the
spouts to create a waterfall into the bowl.
Rubber Grommet: The rubber grommet comes pre-installed in the top of the tower and
forms a seal between the filter housing and the tower.
Filter Housing: The filter housing consists of a lid and base and holds the charcoal filter.
Charcoal Filter: The charcoal filter is made with granulated carbon derived from coconut
shells. The charcoal filter absorbs bad tastes and odors as the water passes through and
helps keep the water tasting fresh and more appealing to pets.
Foam Filter: The foam filter collects hair, debris and pet food before they reach the pump. It
is important to use the foam filter as it helps maintain proper pump function.
Pump: The small submersible aquarium pump can be dismantled for cleaning. THE PUMP
IS NOT DISHWASHER SAFE! Remove pump from fountain before cleaning (See “Pump
Maintenance” section for more detailed information). The pump also features an in-line plug
for easy attachment and removal.
Rubber Cap: This rubber seal secures the electrical power cord to the inside of the bowl and
prevents leaking.
Replaceable Foam Filter
Submersible Pump
Free-Falling Stream
Replaceable Charcoal Filter
Elevated Drinking Dish
Ceramic Design
Dishwasher Safe
(excluding pump)
70 oz. Water Capacity
Low-Voltage (12V) System
