Customer Care Center 1-800-732-2677
www.petsafe.net
7
6
14. Fill the fountain by pouring water directly into the bowl.
Leave at least 1/2 inch of space between the water level
and the rim of the bowl to help control spills and splashing.
Note:
To protect your floor always use a protective mat, such
as a towel or water resistant placemat. This will help protect
your floor from splashing or spills caused by your pet.
15. Before you plug in the fountain, make sure the electrical
power cord, the adaptor and your hands are completely
dry. Connect the in-line plug and make sure no silver is
showing, then plug the adaptor into a standard electrical
wall outlet.
16. Add water to the bowl as needed. Do not let the water level
fall below 1 inch from the base of the bowl or you may risk
pump failure. Replacement pumps are sold separately by
contacting the Customer Care Center at 1-800-732-2677 or
visit www.petsafe.net.
Fountain Disassembly & Cleaning
• Fountain must be cleaned to continue
working normally.
• Never wash the filters with soapy water, as
the soap residue will seep into the filters
and cannot be removed. Only rinse the
filters with water.
CHARCOAL FILTER: Replace charcoal filter every two to four
weeks.
• Replace filters more frequently when using the fountain for
multiple pets or pets that produce a lot of saliva.
• Always rinse the charcoal filter prior to use.
• A small amount of charcoal dust may be released for the life of
the filter, this is normal and is not harmful to your pet
• Filter subscriptions now available! Get fountain filters
automatically and conveniently delivered right to your
door when you need them. Free shipping and 5% discount
included. Visit www.petsafe.net to sign up or call our
Customer Care Center at 1-866-738-4379.
FOAM FILTER: Replace the foam filter every one to two months.
• If you do not intend to replace the filter at the time of cleaning,
rinse the foam filter thoroughly with fresh water.
PET FOUNTAIN: Clean the fountain once a week.
1. Unplug the fountain and disconnect the in-line plug from
the pump (
Fig. 9).
2. Carefully lift the tower and allow the water to slowly pour
back into the bowl. Once all the water has been emptied
into the bowl, set the tower aside for cleaning (
Fig. 10).
3. Take the tower and turn upside down to remove the rubber
grommet. Grab the rubber grommet from inside and pull
straight down, set aside for cleaning.
4. Remove the filter housing from the pump by lifting straight
up (
Fig. 11).
OPERATING GUIDE
1. Carefully remove all the fountain components from the
packaging and set aside prior to assembly.
2. As with any electrical device, check the electrical power
cord for any tears or damage before use.
3. Place the foam filter around the pump by inserting the
pump into the foam filter from the top, make sure the
electrical power cord rests on top of the foam filter
(
Fig.1).
4. Take the bowl and place the pump inside the square
indention. With the bowl positioned so the raised post
is at the top right corner of the square, make sure the
pump is positioned so that the circular opening on the
top of the pump is positioned in the bottom left corner of
the square (
Fig. 2).
5. Press down on the pump to engage the suction cups.
Once the pump is securely in place, feed the in-line plug
of the electrical power cord over and through the raised
post and out the notch on the base of the bowl (
Fig. 3).
6. Remove the extra slack from the electrical power cord
and insert the rubber cap into the raised post. Make
sure the cord channel on the rubber cap is aligned with
the electrical power cord, then insert your finger into the
rubber cap and push all the way down (
Fig. 4).
7. Fold the top of the rubber cap over the raised post to
seal off the bowl (
Fig. 5).
8. Rinse the charcoal filter thoroughly under cool water
before placing into the filter housing. This will remove
any loose charcoal dust, which is harmless. A small
amount of charcoal dust may be released for the life of
the charcoal filter. This is normal and is not harmful to
your pet.
9. Once the charcoal filter is rinsed off, place inside the
base of the filter housing with the larger side facing down
(
Fig. 6). The charcoal filter will only fit inside the filter
housing base one way. If it does not fit, flip it over.
10. Attach the lid to the filter housing, press down until you
hear it snap in place.
11. Attach the filter housing to the pump by inserting the
round notch under the base into the circular opening on
top of the pump (
Fig. 7). The opening on top of the filter
housing should be right next to the sealed raised post
(
Fig. 8).
12. Align the tower with the rectangular indentation inside
the bowl and carefully lower it until it rests flat. The
rubber grommet will create a seal between the filter
housing and the tower (
Fig. 10).
13. Place the fountain in desired location. Do not pick up a
full fountain by the tower piece. To properly pick up the
fountain, use both hands and grip the sidewalls of the
bowl and lift.
Fig. 4
Fig. 3
Fig. 5
Fig. 2
Circular
Opening
• Do not use outdoors. Do not run dry. For indoor household use only.
• Do not pull on the electrical power cord to remove the plug from the
electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
Fig. 1
Electrical
power
cord
rests on
top
Fig. 8
Fig. 7
Circular
opening
Fig. 6
Fig. 10
Fig. 9
Fig. 11
Raised
Post
Notch
