DResearch – User Manual TeleObserver MR3140
2011-02-03
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5
Update & Reset, maintenance, problem analysis and technical support
5.1
Update of the device via the update tool
A firmware update of the system can be made through the web interface of the device or with the
DResearch update tool. With the update tool offered by DResearch a MR system can be provided
easy and convenient with the latest firmware. If it is a system of type MR3040 the tool migrates the
system to type MR3140, too.
Make a network connection between a PC and the system through the Ethernet interface. Therefore
use the crosslink Ethernet cable if you want to migrate a MR3040 system (the network adapter of the
PC has to be configured to half duplex 10/mbit). Otherwise it’s possible to use a usual Ethernet cable.
Start the update tool and follow the instructions in the manual of the update tool.
5.2
Update and Reset of the device via the web interface
If your unit is from type MR3040 please contact directly our staff members. This device has to be
reconfigured to a MR3140 with the help of a specific upgrade/update. Please contact the
manufacturer directly for realizing the migration of the device.
The device can be returned to its factory settings with a “Reset”. This can be required if the unit
is no longer reachable because inappropriate parameters have been set. Please note that the
WebUI is protected, if you have set a configuration password.
Connect the unit to your PC via the LAN interface (using a patch cable).
Switch the service-PC and the MR3140 unit on.
Copy the update file which you have received from your system integrator/manufacturer into a
folder on the service laptop.
Start a web browser on the service laptop (IE, Firefox, etc.)
In the browser’s address line enter "http://<IP address of the recorder>"
(e.g. "http:// 192.168.0.1") – the recorder interface will opened.
Click on the Firmware-Update or Reset button and follow the instructions on the screen.
If the factory settings are restored the device parameters are returned to their factory settings.
Apart from the network settings, (IP address, gateway and subnet mask) all previously set
parameter values are overwritten.
The IP address won’t be returned to their factory settings, because the device wouldn’t be
available after the update.
A Reset should only be carried out in an absolute emergency (e.g. if the unit can’t handle
correctly with the configuration settings and all physical connection faults have been ruled out).
