© DreamLine
®
All Rights Reserved
© DreamLine
®
All Rights Reserved
Troubleshooting
Prior to contacting DreamLine® Customer Service, please
have the following information readily available:
- Purchase Order Information
- Name, PO Number, Dealer/Vendor Name, etc.
- SKU/Model Number (see Pages 25-26)
- Factory Part Information (see Pages 25-26)
TIP
Problem/Symptom
Suggested Solution
Page(s)
Missing Parts
•Check all shipping/packaging material for missing parts/components.
•If not found, contact DreamLine Customer Support [1-866-731-2244] to order
factory part replacement.
――
Door Glass does not close
flush with the
180º Strike
Vinyl (#19)
and
Panel Glass
(#11)
•Inspect the
180º Degree Strike Vinyl (#19)
and ensure the orientation of the
vinyl is correct.
•Check that the
180º Degree Strike Vinyl (#19)
is installed correctly so the Door
Glass closes flush with the vinyl.
•Check that the reveal between the door and the strike vinyl is consistent/even.
Use a level and adjust the assembly as necessary.
27;34
Top of the
Inline Panel Glass
(#11)
is not flush with the top
of the Door Glass
• Measure that the height of the Door and Inline Panel Glass is at 72 inches.
• Refer to the Door Manual for proper installation of the door.
――
Leakage: beneath the
Bottom U-Channel (#29)
and Panel (#11)
•Confirm that all screws are tightly secured to the threshold
•Inspect the silicone and ensure that a complete application of silicone
has been applied. Allow 24 hours to cure the silicone before attempting to use the
shower.
――
24
FRENCH LINEA Shower Panel Installation Manual Ver 2 022020
©2020 DreamLine® All Rights Reserved.
