Dreame T20 Pro, User Manual, Page: 31 / 250

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FAQ
Errors Possible Causes Solutions
Charging too
slow
The water tank
does not dispense
water, or
dispenses water
slowly.
Battery temperature is too low
or too high.
Wait until the battery's temperature
returns normal, then resume use.
The water dispenser filter is
clogged.
Clean or replace the water
dispenser filter.
The mop pad is dirty. Clean or replace the mop pad.
The battery
indicator does
not light up when
charging.
The charger does not plug into
the vacuum well.
Check whether the charger is
properly plugged into the vacuum.
The battery is charged and
switches to Sleep Mode
automatically.
The vacuum runs normally.
If the problem persists after
ruling out the above two
possibilities.
Please contact the after-sales
department for maintenance.
The lithium-ion battery pack contains substances that are hazardous to the environment.
Before disposing of the vacuum, please first remove the battery pack, then discard, or recycle it
in accordance with local laws and regulations of the country or region it is used in.