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 6 Troubleshooting

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Make sure the resolution is set to a resolution your system supports.  Right-
click on your Windows desktop and select Properties to bring up the 
Display Properties dialog box.  Then click on the Settings tab to make sure 
the resolution is set to the appropriate resolution.  Resolutions lower than 
the specified resolution are not full-screen on the computer or on an 
external monitor.

No audio from the computer.

Check the following:

The volume may be muted.  In Windows, look at the volume control 
icon on the taskbar.  If it is crossed-out, click on the icon and deselect 
the Mute option.

The speakers may be turned off.  Press the mute button.

The volume level may be too low.  Press Fn-F7

 

and Fn-F8 to adjust 

the brightness level.  In Windows, look at the volume control icon on 
the taskbar.  Click on the icon and adjust the level. 

If headphones, earphones or external speakers are connected to the line-
out port on the computer’s left panel, the internal speakers automatically 
turn off.

The keyboard does not respond.

Try attaching an external keyboard to the USB connector on the computer.  
If it works, contact your dealer or an authorized service center as the 
internal keyboard cable may be loose.

The printer does not work.

Check the following:

Make sure that the printer is connected to a power outlet and it is 
turned on.

Make sure the printer cable is connected securely to the computer’s 
USB port and the corresponding port on the printer.

Summary of Contents for 10 series

Page 1: ...10 series User Guide Notebook English...

Page 2: ...Notebook User Guide dreamcom 10 series...

Page 3: ...the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The seri...

Page 4: ...video image 15 Adjusting LCD height 16 Indicators 18 Using the keyboard 19 Identifying special keys 19 Using the touchpad 24 Using a battery pack 26 Battery pack characteristics 26 Optimizing battery...

Page 5: ...computer 59 Disconnecting from the desktop 61 Moving around 62 Preparing the computer 62 What to bring to short meetings 62 What to bring to long meetings 62 Taking the computer home 63 Preparing the...

Page 6: ...v A Specifications 77 B Notices 81 Index 87...

Page 7: ...vi...

Page 8: ...take advantage of the online help files that are available with almost all of the programs shipped with your computer We hope you enjoy your notebook computer With proper care your computer will provi...

Page 9: ...he power cord to the AC adapter and the other end to a properly grounded power outlet 7 Open the display by lifting up the cover then tilt it to a comfortable viewing position Warning Do not open the...

Page 10: ...e To turn off the power use the Windows Turn Off command to shut down the computer If you are unable to shut down your computer normally press and hold the power button for more than four seconds to t...

Page 11: ...irt Never place objects on top of the computer to avoid damaging the computer Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adap...

Page 12: ...o local regulations Recycle if at all possible Cleaning and servicing When cleaning the computer follow these steps 1 Power off the computer 2 Disconnect the AC adapter 3 Remove the battery pack 4 Use...

Page 13: ...xii...

Page 14: ...1 Getting familiar with your computer...

Page 15: ...This chapter gives an in depth tour of the computer s many features...

Page 16: ...eb camera Enables you to communicate via video with people over the Internet Note The camera can only be used when it is turned on 2 Display screen Also called LCD liquid crystal display displays comp...

Page 17: ...nsitive pointing device which functions like a computer mouse For details on Using the touchpad see page 24 10 11 Click buttons left and right The left and right buttons function like the left and rig...

Page 18: ...ype software installed on your computer You can also use the Launch Manager to set both buttons to run applications Closed top view 18 LCD slider latch Slide latch to the left to adjust the height of...

Page 19: ...ble 2 USB ports Connect to USB devices e g USB digital camera 3 Headphone out jack Connects to headphone 4 Microphone jack Inputs sounds and voices into your computer 5 Smart card slot Accepts a smart...

Page 20: ...or Lights up when the optical drive is active 3 Eject button Press to eject the CD or DVD Item Description 1 Security keylock Connects to a Kensington compatible computer security lock 2 DC in jack Co...

Page 21: ...ects the computer to a docking station 3 HDD compartment Houses the computer s hard disk drive 4 Battery cover Remove cover to install the battery pack 5 Battery cover latch Locks and releases the bat...

Page 22: ...tery pack Power management system Dual view support Simultaneous LCD and DVI display External display DVI support up to 1680x1050 resolution at 16 M colors ATI Mobility Radeon X2600 with 256 MB VRAM V...

Page 23: ...ports standby S3 and hibernation S4 power saving modes 56 W 1900 mAh Li ion battery pack 90 W 19 V AC adapter Express charge 90 charge in 2 hours Input devices 86 87 keys inverted T cursor layout Seam...

Page 24: ...platform module TPM BIOS passwords Operating system and software Microsoft Windows Vista Home Premium 64 bit Microsoft Windows Vista Business 64 bit Microsoft Windows Vista Ultimate 64 bit Microsoft W...

Page 25: ...1 Getting familiar with your computer 12...

Page 26: ...2 Using your computer...

Page 27: ...This chapter contains the information you need to know to operate the computer...

Page 28: ...the display brightness Press Fn F3 to decrease brightness of the display screen Press Fn F4 to increase brightness of the display Switching the video image The computer s crisp display and multimedia...

Page 29: ...inge arm allows you to adjust the height of the LCD monitor from 56 7 mm 2 2 inch 85 7 mm 3 4 inch and 114 7 mm 4 5 inch in 29 mm 1 1 inch increments To adjust the LCD height Slide the LCD slider latc...

Page 30: ...2 Warning When sliding down the LCD display back to its average height be sure to keep fingers away from the grap of the LCD hinge arm and the slider latch to avoid risk of injury Keep fingers away fr...

Page 31: ...ng station For more information on how to use the dreamcom 10 docking station refer to the documentation that came with the docking station 3 Caps lock Lights up when Caps Lock is activated 4 Num lock...

Page 32: ...n moves one line up or down when you press or respectively Scroll Lock does not work with some applications Num Lock Press the Fn Scroll Lock key to turn Num Lock on When Num Lock is on the embedded k...

Page 33: ...eyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embe...

Page 34: ...Opens the application s context menu same as right click 2 Windows logo key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next Taskbar butto...

Page 35: ...t Properties in the Windows Control Panel Fn F2 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F3 B...

Page 36: ...yout is set when you first set up Windows For the Euro symbol to work the keyboard layout has to be set to United States International To type the Euro symbol 1 Locate the Euro symbol on your keyboard...

Page 37: ...location on the palm rest provides optimum comfort and support Touchpad basics The following teaches you how to use the touchpad Move your finger across the touchpad 2 to move the cursor Press the lef...

Page 38: ...rease the touchpad s responsiveness Function Left button Right button Tap Execute Click twice quickly Tap twice at the same speed as double clicking the mouse button Select Click once Tap once Drag Cl...

Page 39: ...the battery charge level becomes low the status indicator of the computer flashes at regular intervals This tells you that the battery power is critically low and you should save your work You can co...

Page 40: ...puter and fully recharge the battery 2 Disconnect the adapter to use up the battery before recharging again You only need to do this once or twice with a new battery or with a battery that s been stor...

Page 41: ...atch forward to lock the battery cover To remove the battery pack See Removing the battery pack on page 50 for detailed instructions To charge the battery To charge the battery install the battery pac...

Page 42: ...power Store the battery pack in a cool dry place The recommended storage temperature for battery packs ranges from 10 to 30 C The higher the storage temperature the faster the battery pack self disch...

Page 43: ...to the computer 2 Save all necessary files 3 Resume work Power off the computer if you wish to recharge the battery rapidly An extra fully charged battery pack available 1 Save all necessary files 2 E...

Page 44: ...t supports ACPI Advanced Configuration and Power Interface which allows for maximum power conservation and maximum performance at the same time Windows handles all power saving chores for your compute...

Page 45: ...o eject the disc To play DVD movies Insert a DVD movie disc into the drive and the DVD movie will automatically play after a few seconds Important When you launch the DVD player for the first time the...

Page 46: ...lp for more information To burn CDs and DVDs Your computer comes with a slot in DVD Dual or DVD Super Multi drive allowing you to burn DVDs and CDs on your computer Refer to the online help of the DVD...

Page 47: ...nd click on the device When the device can be safely removed disconnect the device from the computer See your peripheral s documentation for details External monitor You can connect an external monito...

Page 48: ...audio line in device into the line in jack Amplified speakers or headphones connect to the headphone out jack The line in and line out jack on the docking station also supports digital audio devices S...

Page 49: ...usability and expandability of the computer A smart card is engineered to be tamper resistant The card is embedded with a microchip for security that can store passwords certificates and keys The micr...

Page 50: ...the Smart card slot to pop it out 2 Pull out the Smart card module from the slot Docking station The docking station transforms the dreamcom 10 into a full featured desktop workstation See your dockin...

Page 51: ...feature allows only an authorized user to access the computer For more details see the related documentation that comes with your computer Passwords Passwords protect your computer from unauthorized a...

Page 52: ...3 Software...

Page 53: ...This chapter discusses the important system utilities bundled with your computer...

Page 54: ...etooth WWAN WLAN Skype call and Skype end buttons located above the keyboard to run other programs You can access the Launch Manager by clicking on Start All Programs and then Launch Manager Pressing...

Page 55: ...Advanced allows you to view and configure your drives and I O input output ports Security lets you set passwords for protecting your computer TPM State lets you view and configure the TPM Trusted Pla...

Page 56: ...o return your notebook computer to your dealer to reset it About passwords You can set change or remove passwords in the Security menu Setting a password Follow these steps 1 Use the and keys to highl...

Page 57: ...Password field and press Enter Then re enter the password in the Confirm New Password field and press Enter To remove the password press Enter twice once each in the Enter New Password and Confirm New...

Page 58: ...4 Replacing components...

Page 59: ...This chapter discusses the precautionary measures and installation procedures you need to know to upgrade the computer...

Page 60: ...before you install a server component Do not remove a component from its protective packaging until you are ready to install it Do not touch the component pins leads or circuitry Components with a Pri...

Page 61: ...and signal cables from the system 3 Place the system on a flat stable surface 4 Open the system according to the instructions on page 51 5 Follow the ESD precautions described in this section when ha...

Page 62: ...49 Tool requirements We recommend that you have the following tools ready Flathead screwdriver 2 4mm Phillips screwdriver 00 0 or 1 Plastic flathead screwdriver...

Page 63: ...components 50 Removing the battery pack 1 Turn the base unit over 2 Slide the battery cover latch forward then remove the battery cover 3 Gently pull on the tape attached to the battery and lift the...

Page 64: ...ing the lower cover 1 See Removing the battery pack on page 50 2 Remove the eight screws on the lower cover 3 Use a plastic screwdriver to pry open the lower cover 4 Remove the lower cover from the ma...

Page 65: ...page 48 2 See Removing the battery pack on page 50 3 See Removing the lower cover on page 51 4 Use your fingertips or a plastic flat screwdriver to push out the latches on each side of the DIMM socket...

Page 66: ...ign the notch in the memory module with the tab in the DIMM socket 7 Slide the module firmly into the slot at a 45 angle and press the module downward until the clips lock in place 8 Replace the lower...

Page 67: ...backing up your existing hard disk drive HDD before installing a new hard drive 1 Perform the pre installation instructions described on page 48 2 See Removing the battery pack on page 50 3 Gently pul...

Page 68: ...55 5 Slide the HDD out of the bracket 6 Remove the new HDD from its protective packaging 7 Slide the new HDD into the bracket 8 Secure the HDD to the bracket with the two screws you removed earlier...

Page 69: ...g components 56 9 Slide the HDD module into the bay until it is fully seated 10 Replace the battery pack 11 Replace the battery cover Make sure to slide the battery cover latch forward to lock the bat...

Page 70: ...ng the battery pack on page 50 3 See Removing the lower cover on page 51 4 Remove the memory modules See page 52 5 Remove the new SIM card from its protective packaging 6 Hold the SIM card label side...

Page 71: ...50 3 See Removing the lower cover on page 51 4 Remove the memory modules See page 52 5 Gently press the SIM card module further into the slot to pop it out 6 Pull out the SIM card from the slot 7 Rep...

Page 72: ...5 Moving with your computer...

Page 73: ...This chapter gives you tips and hints on things to consider when moving around or traveling with your computer...

Page 74: ...ies 1 Save your work in progress 2 Shut down the operating system 3 Turn off the computer 4 Disconnect the cord from the AC adapter 5 Disconnect the keyboard pointing device printer external monitor a...

Page 75: ...battery runs the computer for 4 hours under most circumstances If your meeting is shorter than that you probably do not need to bring anything with you other than the computer What to bring to long me...

Page 76: ...lowing items with you AC adapter and power cord The printed user manual Special considerations Follow these guidelines to protect your computer while traveling to and from work Minimize the effect of...

Page 77: ...r at home it may be worthwhile to purchase a second AC adapter for use at home With a second AC adapter you can avoid transporting the extra weight to and from home If you use your computer at home fo...

Page 78: ...a What to bring with you Bring the following items with you AC adapter Spare fully charged battery packs Additional printer driver files if you plan to use another printer Special considerations In ad...

Page 79: ...se you need to show it to customs officials International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition thes...

Page 80: ...6 Troubleshooting...

Page 81: ...problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open and service the computer by yourself Contact...

Page 82: ...he computer is in standby mode Press the power button to resume Is a non bootable non system diskette in the floppy drive Remove or replace it with a system diskette and press Ctrl Alt Del to restart...

Page 83: ...rs may be turned off Press the mute button The volume level may be too low Press Fn F7 and Fn F8 to adjust the brightness level In Windows look at the volume control icon on the taskbar Click on the i...

Page 84: ...the Phone and Modem Options icon 2 Begin setting up your location Refer to the Windows manual Why can t I charge my battery to 100 charged when it is 99 95 charged To preserve the life of the battery...

Page 85: ...sk type is correctly identified 0210 Stuck key Stuck key on keyboard 0211 Keyboard error Keyboard not working 0212 Keyboard Controller Failed Keyboard controller failed test May require replacing keyb...

Page 86: ...ully POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail On systems with control of wait states im...

Page 87: ...t Address conflict for specified device Allocation Error for device Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device Failing Bits nnnn The hex number nnnn is...

Page 88: ...Parity Check 2 nnnn Parity error found in the I O bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays nnnn Press F1 to resume F2 to Setup...

Page 89: ...6 Troubleshooting 76...

Page 90: ...A Specifications...

Page 91: ...This appendix lists the general specifications of your computer...

Page 92: ...ot Display and video 15 4 inch TFT LCD displaying 16M colors at 1680x1050 WSXGA resolution ATI Mobility Radeon X2600 with 256 MB VRAM 16M x 32 x 4 pcs VRAM Simultaneous LCD and DVI display Dual displa...

Page 93: ...one line out jack 3 5mm mini jack One microphone jack Two USB 2 0 ports One external monitor port DVI One RJ 45 network jack Ethernet 10 100 One DC in jack Weight and dimensions System 3 537 kg includ...

Page 94: ...B Notices...

Page 95: ...This appendix lists the general notices of your computer...

Page 96: ...should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unl...

Page 97: ...nd dispose of used batteries promptly 15 Use only the proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SP...

Page 98: ...e med batteri af samme fabrikat og type L ver det brugte batteri tilbage til leverand ren ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme batteritype eller en tilsvarende type an...

Page 99: ...poration and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Apparatus Claims of U S Pa...

Page 100: ...ost installation instructions 48 pre installation instructions 48 tool 49 computer bringing to meetings 62 caring for x cleaning xi connecting vii disconnecting 61 features 9 moving around 62 security...

Page 101: ...d 20 O optical drive 32 burning CDs and DVDs 33 inserting the disc 32 removing a disc 32 P password 38 changing in BIOS Utility 44 removing in BIOS Utility 44 setting in BIOS Utility 43 types 38 ports...

Page 102: ...speakers troubleshooting 70 specifications 79 s video 35 system tour bottom view 8 closed top view 5 left view 6 rear view 7 right view 7 top view 3 T touchpad 24 using 24 travel international flight...

Page 103: ...90...

Page 104: ...Switzerland 2008...

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