Devices can be removed from the Wiser system
either via the Wiser Heat app or the Room
Thermostat/Radiator Thermostat.
• Via the app, login to the system and navigate to
‘Rooms and Devices’. Locate the device you want
to remove and select ‘Remove Device’.
• Via the Room Thermostat, remove the batteries
and re-insert them. Once the splash screen is
displayed, press and hold the + and - buttons
on the Room Thermostat for 20 seconds until ‘Join
a network’ is displayed. The Room Thermostat has
now been removed from the Wiser system.
• Via the Radiator Thermostat, twist and hold the cap
of the Radiator Thermostat in the - direction until the
centre LED flashes red 8 times. Upon releasing the
Radiator Thermostat cap all LEDs will flash once.
If successful the valve will automatically open and the
left and right LEDs will flash red and blue respectively
and the centre LED will show a solid orange (for up
to 5 minutes). The Radiator Thermostat has been
removed from the Wiser system once the two LEDs
start to flash red and blue.
• It is also possible to return the Heat Hub
R
to factory
settings and thereby removing all devices from the
system instantly. This is done by pressing and holding
the Setup button on the Heat Hub
R
for more than 20
seconds. The setup LED will first go out, then light up
orange followed by red. When the LED is red release
the button. After a few seconds the LED goes back
to solid green. The Heat Hub
R
has now returned to
factory settings and all devices have been removed.
Note that to re-use the devices you will also need to
perform a device reset on all individual products
in accordance with the instructions in this section.
Client
Invensys
File Name
8528 Drayton Wiser Instructions V8
Artworker
-
Proof Stage
Finished Size
560x297mm
Creative Director
Mike Lane
Artwork %
100%
Modification Date
03/08/17 3:04PM
Bleed
3mm
It is important to note where to put the Room
Thermostat(s) and Radiator Thermostat(s).
Please see below for a quick guide.
Thermostat Kits 1, 2 & 3:
Place 1 Room Thermostat in each zone
For optimum comfort and savings, each radiator in
your home should be fitted with a Wiser Radiator
Thermostat. These can be purchased and installed
individually.
Signal Strength
It is recommended that the signal strength icon on
the Room Thermostat shows two or three bars to
ensure communication is maintained with the Wiser
Heat Hub
R
. If this cannot be achieved for any of the
preferred locations, a range extender is needed.
These are available through Drayton, please call
Customer Services on the number indicated on the
front page of this guide. If the Room Thermostat has
no signal this will be indicated by an LED on the
Room Thermostat flashing red 4 times periodically.
Boost
Feeling a bit cool?
1. Go to the Room Thermostat and touch any button
to wake it up.
2. Touch the centre button again to activate boost
1st touch = 30 minutes,
2nd touch = 1 hour
3rd touch = 2 hours,
4th touch = 3 hours
5th touch = Cancel
3. Shortly after the room will start to warm.
Note:
A boost will increase the setpoint to 2˚C above
the ambient temperature for the time period selected.
You can still adjust the setpoint when boosted.
Technical Data
Mounting Options
As radiator valve bodies are not all the same, Wiser
Radiator Thermostats come with two valve adapters;
M30x1.5mm and Danfoss RA.
First remove the old thermostatic head from the valve
body. Water should not leak from the valve whilst
doing this. (Refer to the manufacturer’s instructions if
needed.) You are now ready to install your new Wiser
Radiator Thermostat.
Note:
Turning the head to the highest position/
number will simplify de-installation
Once you have set up your Radiator Thermostat(s)
through the app, you will be asked to select and fit
the required adapter. When fitting and tightening the
adapter to the Radiator Thermostat, please make sure
that the O-ring is firmly seated above the thread as to
avoid damaging the O-ring. Tighten by hand only.
Slide the larger black plastic adapter small end first
over the valve. Make sure that the hole containing the
grub screw is facing away from you. This way, once its
mounted, the markings of the Radiator Thermostat
will be in the required position. Use an appropriate
size Allen key to tighten the grub screw. Now screw
the Radiator Thermostat onto the larger black plastic
adapter until tight.
Thermostatic head calibration
Upon fitting of the relevant valve adapter, twist the
cap of the Radiator Thermostat in the – direction for
2 seconds until the right LED shows a solid blue.
Place the small black plastic adapter serrated face
down onto the valve. Position the metal ring nut over
the black plastic adapter and screw it onto the valve.
Now screw the Radiator Thermostat onto the black
plastic adapter until tight. If the Radiator Thermostat
is not facing the right direction, slacken the metal
ring nut and rotate the Radiator Thermostat as
required and re-tighten the metal ring nut.
Thermostatic head calibration
Upon fitting of the relevant valve adapter, twist the
cap of the Radiator Thermostat in the – direction for
2 seconds until the right LED shows a solid blue.
1. Remove the battery cover as shown. You may
need to unscrew the Radiator Thermostat slightly
to access the battery cover.
2. Replace the exhausted batteries with 2 x 1.5V
IEC LR6 (AA) alkaline batteries ensuring correct
orientation. Do not use rechargeable batteries.
3. Replace the battery cover.
4. Screw on the Radiator Thermostat if loosened or
removed.
5. Twist the cap in the minus direction for 2 seconds
to immediately calibrate the Radiator Thermostat.
If this step is not done then the Radiator Thermostat
will not function.
Radiator Thermostat
When the batteries are low (2%) the centre LED will
flash red once every hour. For critical batteries (1%)
the centre LED will flash red every minute until the
batteries are replaced or exhausted.
Low or critical battery level will also be shown by
flashing the centre LED red when the cap is twisted.
Battery life indication is shown in the app under
“Rooms and Devices”. Low or critical battery level
will also be notified in the app.
Drayton
Wiser
Wiser Radiator Thermostat
Removing devices from a system
ErP Rating
Hereby, Schneider Electric Controls UK Ltd, declares
that these products are in compliance with the
essential requirements and other relevant provisions
of RED 2014/53/EU. Declaration of Conformity can
be downloaded from:
www.draytoncontrols.co.uk
State
User Interaction
Left LED
Centre LED
Right LED
Behaviour
Start up
Insert the batteries
Red
Green
Blue
Single quick flash
Opening the valve
Automatic upon inserting batteries
OR Twist and hold the cap in + direction for 8 seconds (For changing batteries)
Red
Solid until the valve is open
Ready to install
on the valve
The Radiator Thermostat is ready to install when the valve is fully Open (see above)
Red
Orange (not joined)
OR Green (joined)
Blue
Red/Blue LED Flash for up to
5 minutes - the centre LED is solid
Closing the valve
Twist and hold the cap in the – direction for 2 seconds
Blue
Solid until the valve is closed
Joining
Twist and hold the cap in the + direction for 3 seconds
Green
Pulses for up to 2 minutes
Join success
N/A
Green
Solid for 5 seconds
Joining failed
If no network is found after 2 minutes
Orange
Flash for 5 seconds
State
User Interaction
Left LED
Centre LED
Right LED
Duration
Boost up
Twist the cap in the + direction
Red
Solid for 5 seconds
Boost down
Twist the cap in the - direction
Blue
Solid for 5 seconds
State
User Interaction
Left LED
Centre LED
Right LED
Duration
Low battery
N/A
Red
Solid for 1 second (Repeated)
Critical battery
N/A
Red
Fast flash for 5 seconds (Repeated)
No network
Twist the cap in the + or - direction to start a boost
Orange
Solid with fade-out after 2 seconds (In this event the Radiator Thermostat has not
joined the Wiser system and must either join the Heat Hub
R
or be re-installed)
State
Button Press
LED
Description
Normal
Solid Green
Indicates that the Heat Hub
R
is powered On and operating as normal
Setup
Single press
Flashing Green
This is the Setup state, in this mode it is possible to connect directly to the Heat Hub
R
via WiFi and make changes to the system
Adding a Device
Press and hold for >2s
(or initiate from the App)
Cycle between
Green/Orange
Indicates that the Heat Hub
R
is open to new devices joining the network
WiFi Error
Flashing Red
The Heat Hub
R
is unable to connect to your WiFi Network, check that your WiFi router is powered on and connected to the
internet. If you’ve changed you WiFi credentials (e.g. password), or if you have a new router you will need to connect to your
Heat Hub
R
in Setup mode and update your WiFi network details.
Cloud Connection Lost
Solid Red
The Heat Hub
R
is currently unable to contact the Wiser Cloud service. You will still be able to use the app at home when
connected to the same WiFi network as your Heat Hub
R
Schneider Electric Controls UK Ltd
401 Southway Drive
Plymouth
PL6 6QT
United Kingdom
Wiser Room Thermostat
Signal Strength
The signal strength of the Wiser Radiator Thermostats
can be viewed in the app in ‘Rooms & Devices’
which is found in the ‘Settings’ menu. If a Radiator
Thermostat indicates a low or no wireless signal
on the ‘Rooms & Devices’ page in the app, a range
extender will be needed. These are available through
Drayton. Please call Customer Services on the number
indicated on the front page in this guide.
Boost
Feeling a bit cool?
1. Go to the Radiator Thermostat and twist the cap
in the + direction.
2. The left LED will show a solid red for 5 seconds
and then disappear.
3. Shortly after the room will start to warm.
Note:
A boost + will increase the setpoint by 2˚C
above the ambient temperature for 1 hour.
Feeling a bit warm?
1. Go to the Radiator Thermostat and twist the cap in
the – direction.
2. The right LED will show a solid blue for 5 seconds
and then disappear.
3. Shortly after the Radiator Thermostat will close the
valve and stop the hot water flow to the radiator.
Note:
A boost – will decrease the setpoint by 2˚C
below the ambient temperature for 1 hour.
!
IMPORTANT:
To limit temperature in other rooms use existing thermostatic radiator heads. We suggest regulating these
according to manufacturer’s documentation to provide either economy or comfort use
Battery Handling
Batteries, rechargeable or not, should not be disposed
of into ordinary household waste. Instead, they must be
recycled properly to protect the environment and cut
down the waste of precious resources.
Your local waste management authority can supply
details concerning the proper disposal of batteries.
In compliance with the EC Directive 2006/66/EC, the
button cell battery located on the printed circuit board
inside the Wiser Heat Hub
R
, can be removed at the end
of the product life, by professional personnel only.
How do I know when to change the batteries?
1. Remove the battery covers as shown below.
2. Replace the exhausted batteries with 2 x 1.5V
IEC LR6 (AA) alkaline batteries ensuring correct
orientation. Do not use rechargeable batteries.
3. Replace the battery covers pressing fully home.
Room Thermostat
For the majority of time you will see three bars
indicated for battery life. When the batteries reach
5% capacity two bars will be shown. One bar will be
shown at 2% capacity. At 1% there will be no bars and
the battery icon will be red. At this point the batteries
are exhausted and must be replaced or the Room
Thermostat will cease to function. When a Room
Thermostat has low batteries this will be indicated
by an LED flashing red once.
Wiser Room Thermostat rear
Battery covers:
Slide
outwards to remove
Multi-zone System:
Economy use:
• Place the Room Thermostat in a room which is
heated most of the time, typically the lounge/
hallway.
• Place the Radiator Thermostat(s) in rooms that are
not used all day such as bedrooms.
• The room with Radiator Thermostats can now be
scheduled separately to avoid heating them with
the rest of the rooms.
For optimum comfort and savings, each radiator in
your home should be fitted with a Wiser Radiator
Thermostat. These can be purchased and installed
individually.
LED Behaviour for Radiator Thermostat and Heat Hub
R
Mounting Options continued...
Drayton
Wiser
Drayton
Wiser
Radiator
Thermostat
Radiator
Thermostat
Drayton valve
Danfoss valve
Valve adaptor
Danfoss
adaptor
Ring nut
Grub screw
Fitting the Danfoss RA
Fitting M30x1.5mm
O-ring
(pre-fitted)
Radiator Thermostat - Calibration
Radiator Thermostat - Normal Use
Radiator Thermostat - Error States
Heat Hub
R
- Setup
Adding a Range Extender
Installer Guide 06490238001 IssD
Wiser Heat Hub
R
Wiser Room Thermostat
Wiser Radiator Thermostat
Dimensions
93mm(w), 148mm(h), 31mm(d)
76mm(w), 76mm(h), 25mm(d)
93mm(h), 51mm(dia)
Power Supply
230V a.c. ±10% 50Hz
2x1.5V IEC LR6 (AA) alkaline batteries
Switch Rating
2(1)A 230V a.c. each switch
Total load must not exceed 2.5A
N/A
Wiring
Fixed wiring only, to comply with
current IET regulations (BS7671)
No wiring required
Battery Life
N/A
2 years typical
Interfaces
User: Push Button/LED; I/O: Mains
Relays (1-3), Digital Boiler Interface
User: TFT display, touch
buttons; I/O: None
User: Twist Cap, LED; I/O: None
Operating Temperature
0°C to 45°C
Storage Temperature
-10°C to 55°C
Maximum Mounting Surface
Temperature
N/A
93°C
Maximum Water Temperature
N/A
73°C continuous and 110°C max
Ingress Protection
IP 30
IP 20
IP 30
Ambient Humidity
(non-condensing)
Operating 25% to 90%, Storage 15% to 95%
Set-point Range
5°C to 30°C
Control Accuracy
<0.6°C at 4°C/hour
(with Room Thermostat)
N/A
<0.8°C at 4°C/hour
(with Radiator Thermostat)
N/A
Timing Resolution
1 minute
Temperature Resolution
0.5°C
Ball Pressure Test Temperature
92°C
75°C
Pollution Degree
2
Software Class
A
Without Mains Power
Display: LEDs off; Time: always kept;
Program times: always preserved
N/A
Rated Impulse Voltage
2.5kV
N/A
Radio Technology/Frequency
2.4GHz (Bi-directional, Mesh)
Radio Signal Range
30m Free Space
Maximum Radio-Frequency
Power Transmitted
17dBm (50mW)
+10dBm (10mW)
+10dBm (10mW)
Mounting
Industry standard wall plate
Wall bracket or desk stand
Radiator Valve
Relevant Directives
Radio Equipment Directive (RED) 2014/53/EU, Batteries Directive 2006/66/EC, RoHS Directive 2011/65/EU
Applied Standards
EN60730-1; EN60730-2-7; EN60730-2-9, EN 300 328
ErP Class with
Modulating boiler
ErP rating
ErP Class with
on/off boiler
ErP rating
Wiser Thermostat Kit 1
VI
4%
VII
3.5%
Wiser Thermostat Kit 2
VI
4%
VII
3.5%
Wiser Thermostat Kit 3
VI
4%
VII
3.5%
Wiser Multi-zoning Kit 1
VIII
5%
VII
3.5%
Wiser Multi-zoning Kit 2
VIII
5%
VII
3.5%
Press and Hold the ‘Setup’ button on the Heat Hub
R
for >2s
Heat Hub
R
Setup LED alternating Green/Orange
Indicates that the Heat Hub
R
is ready to pair a range extender.
O-ring
(pre-fitted)
