CONTACT US AT
www.DRpower.com
15
Chapter 5: Troubleshooting
Most problems are easy to fix. Consult the Troubleshooting Table below for common problems and their solutions. If you
continue to experience problems, contact us at www.DRpower.com or call toll-free 1-800-DR-OWNER (376-9637) for support.
Troubleshooting Table
S
YMPTOM
P
OSSIBLE
C
AUSE
Ram will not move or is
slow to respond.
The Air Bleed Screw may not be open.
Bleed any accumulated air from the hydraulic system.
The Electric Log Splitter may not be on a level surface.
Make sure the voltage at the outlet or extension cord connection to the DR 5-TON ELECTRIC
LOG SPLITTER is 110-120VAC.
If you are using an extension cord, make sure that the cord is no more than 25 feet long, is
not smaller than 12 AWG wire or no more than 50 feet long, and is not smaller than 10 AWG
wire.
The hydraulic fluid may be low. Check and adjust the level as required.
In extreme high temperature and heavy rapid use, the hydraulic fluid may have overheated.
Allow the machine to cool.
The wood you are splitting may be too hard, it has knots, or its fiber is very tough.
Log fails to split.
Check the possible causes for the previous Ram operation symptom.
Incorrect positioning of the log; re-position the log flat on the splitting beam with the ends
squarely facing the Ram and Splitting Wedge.
Log exceeds permitted dimensions or the wood is too hard for the capacity of the machine.
The maximum log length is 20" with a maximum diameter of 10" for the DR 5-TON ELECTRIC
LOG SPLITTER.
The Splitting Wedge has burrs or nicks and needs sharpening.
There may be a hydraulic fluid leak. Locate the leak using a piece of cardboard under the
machine. Visit our website at www.DRPower.com, call 1-800-DR-OWNER (376-9637), or call a
qualified hydraulic mechanic for assistance to replace worn components. Be sure to reference
Hydraulic Safety in Chapter 1.
Hydraulic pressure is too low. Visit our website at www.DRPower.com, call 1-800-DR-
OWNER (376-9637), or call a qualified hydraulic mechanic for assistance to replace worn
components. Be sure to reference Hydraulic Safety in Chapter 1.
Ram advances with a
jerky motion or with
strong vibrations.
Check the possible causes for the Ram operation symptom in “Log fails to split” above.
Check the hydraulic fluid level.
Bleed any accumulated air from the hydraulic system. If the problem persists, visit our
website at www.DRPower.com or call 1-800-DR-OWNER (376-9637) for assistance.
Hydraulic fluid leaking
from the Air Bleed
Screw.
The DR 5-TON ELECTRIC LOG SPLITTER may not be on a level surface.
Hydraulic fluid leaking
from the ram or other
external parts.
Check that the Air Bleed Screw is tight before moving the machine. Use care: Do not over
tighten and strip the Air Bleed Screw Threads.
The hydraulic fluid seals may be worn. Visit our website at www.DRPower.com or call 1-800-
DR-OWNER (376-9637), or call a qualified hydraulic mechanic for assistance to replace worn
components. Be sure to reference Hydraulic Safety in Chapter 1.
Before performing any repairs or maintenance procedure, unplug the Electric Log Splitter power cord from the power source.
