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General FAQs
11.1
Q. How do I telnet to the SiteDialer?
A.
You must use
Port 2002
to connect to the SiteDialer. Configure your Telnet client to connect using
TCP/IP (
not
"Telnet," or any other port options). For connection information, enter the IP address of
the SiteDialer and Port 2002. For example, to connect to the SiteDialer using the standard Windows
Telnet client, click Start, click Run, and type "telnet <SiteDialer IP address> 2002."
Q. How do I connect my SiteDialer to the LAN?
A.
To connect your SiteDialer to your LAN, you need to configure the unit IP address, the subnet mask
and the default gateway. A sample configuration could look like this:
Unit Address:
192.168.1.100
subnet mask:
255.255.255.0
Default Gateway:
192.168.1.1
Save your changes by writing to NVRAM and reboot. Any change to the unit's IP configuration
requires a reboot.
Q. When I connect to the SiteDialer through the craft port on the front panel it either doesn't
work right or it doesn't work at all. What's going on?
A.
Make sure your using the right COM port settings. Your COM port settings should read:
Bits per second:
9600 (9600 baud)
Data bits:
8
Parity:
None
Stop bits:
1
Flow control:
None
Important!
Flow control
must
be set to
none
. Flow control normally defaults to hardware in most
terminal programs, and this will not work correctly with the SiteDialer.
SNMP FAQs
11.2
Q. Which version of SNMP is supported by the SNMP agent on the SiteDialer?
A.
SNMP v1.
Q. How do I configure the SiteDialer to send traps to an SNMP manager? Is there a separate
MIB for the SiteDialer? How many SNMP managers can the agent send traps to? And how
do I set the IP address of the SNMP manager and the community string to be used when
sending traps?
A.
The SiteDialer begins sending traps as soon as the SNMP managers are defined. The SiteDialer
MIB is included on the SiteDialer Resource CD. The MIB should be compiled on your SNMP
manager. (
Note:
MIB versions may change in the future.) The unit supports 2 SNMP managers. To
configure the community strings, enter appropriate values in the Get and Set fields in the SiteDialer
Info page in SiteDialerEdit.
Q. Does the SiteDialer SNMP agent support both SiteDialer and T/MonXM variables?
A.
The SiteDialer SNMP agent manages an embedded MIB that supports only the SiteDialer's
variables. The T/MonXM variables are included in the distributed MIB only to provide SNMP
managers with a single MIB for all DPS Telecom products.
Q. How many traps are triggered when a single point is set or cleared? The MIB defines traps
like "major alarm set/cleared," "RTU point set," and a lot of granular traps, which could imply
that more than one trap is sent when a change of state occurs on one point.