Appendix 5: Diagnosis diagram
Problem
Wood will not stay lit
Gives off insufficient heat
Smoke emissions into the room when adding wood
Fire in appliance is too intense, is hard to adjust
Deposit on the glass
possible cause
possible solution
Insufficient draught
A cold flue usually fails to create sufficient draught. Follow the instruc-
tions for starting a fire in the ‘Use’ section; open a window.
Wood too damp
Use wood with no more than 20% moisture.
Logs too large
Use small pieces of kindling. Use split logs no larger than 30 cm in cir-
cumference.
Wood stacked incorrectly
Stack the logs in a way that allows adequate air flow between the
logs (open stacking, see "Burning wood")
Flue does not work properly
Check whether the chimney meets the requirements: at least 4
metres high, correct diameter, well insulated, smooth inside, not too
many bends, no obstructions in chimney (bird's nest, too much soot
deposit), hermetically tight (no chinks).
Chimney stack incorrect
Sufficiently high above the roof, no obstacles in the vicinity
Air inlets set incorrectly
Open the air inlets completely.
Appliance connected to the chimney
incorrectly
Connection should be hermetically tight.
Vacuum in area in which the appliance is
installed
Switch off extraction systems.
Insufficient supply of fresh air
Provide an adequate air supply; if necessary, use outside air con-
nection.
Bad weather
? Inversion (reversed air flow in chimney
because of a high outside temperature),
extreme wind speeds
We recommend you don't use the appliance in the case of inversion.
If required, install an extra hood on the flue to increase the draught.
Draught in the living room
Avoid draught in the living room, do not place the appliance near a
door or heating air ducts.
Flames touch the glass
Make sure the wood is not positioned too close to the glass. Slide the
primary air inlet cover closer to the "Closed" position.
Appliance is leaking air
Check the door seals and appliance joints.
Subject to change because of technical improvements
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