Packaging/return
Technical Manual
58
04048135 - 2020/10
dormakaba access manager 92 30
9230-K7, TP4-Client
9.3
Labelling
Including all returns paperwork and labelling the package correctly enables us to process your
case quickly. Please ensure that a delivery note is enclosed in each package. The delivery note
should contain the following information:
•
Number of devices or components in each package.
•
Article numbers, serial numbers, designations, order number.
•
Address of your company/contact person.
•
Reason for return, e.g. repair exchange.
•
Accurate description of fault.
Returns from countries outside the EU also require a customs invoice with an accurate cus-
toms value and customs tariff number.