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8 WARRANTY
Dorel guarantees that this product complies with the safety
requirements as specified in current European safety standards,
and that this product is free from defects in workmanship and
material at the time of purchase. You should contact your retai-
ler if this product shows material and/or manufacturing faults
(with normal use as described in the user instructions) after
purchase and during the warranty period. The warranty period
is 24 months for plastic and metal parts and 12 months for
other parts susceptible to wear and tear, such as the fabric
cover. This does not, of course, include the normal wear that
may be expected with the daily use of a product.
The guarantee is not valid in the following cases
-
If the product is not submitted for repair through a recog-
nized Dorel supplier.
-
If the product is not supplied to the manufacturer with the
original purchase receipt (via the retailer and/or importer).
-
If repairs were carried out by third parties.
-
If the barcode sticker is damaged or has been removed.
-
If the defect is the result of improper or careless use or
maintenance, negligence or impact damage to the fabric
cover and frame.
-
If the defect is the result of an accident or airplane travel.
-
If the defect is the result of overloading (exceeding the
maximum weight allowed for your child and/or packages).
-
If the defect is the result of carrying two children and the
use of a standing board or seats.
-
If the parts show normal wear and tear that may be
expected from daily use.
-
If there is normal wear and tear to the wheels, tyres and/or
fabric cover (such as a flat tyre and/or loose press studs).
-
If there is discolouration on the fabric cover or water
marks due to washing, rainwater, or excessive exposure to
sunlight (UV).
-
If damage to the fabric cover was caused by, amongst
others, clothing, zippers or press studs.
-
If the product has been involved in a collision with a
pavement kerb or heavy shop door, for example. This could
cause the wheels and/or axles to be thrown out of align-
ment or bend as a result of which the pushchair will no
longer track correctly.
-
If there is damage to surfaces, such as synthetic laminate
floors, due to tyre marks.
-
If the stated warranty terms and conditions have not been
satisfied.
Effective date
The warranty becomes effective on the date the product is
purchased.
Warranty period
The warranty on the plastic parts and metal parts is valid for a
period of 24 consecutive months. For other parts that are
subject to wear and tear, the warranty period is valid for 12
consecutive months. The warranty only applies to the first
owner and is not transferable.
What to do in case of defects
In the event of problems or defects, contact your retailer. If the
fault cannot be rectified, the retailer will send the product,
together with a description of the complaint and the original
receipt, back to the manufacturer. Exchanging or taking back
the product cannot be requested. Repairs do not give entitle-
ment to extension of the warranty. Products that are returned
directly to the manufacturer are NOT eligible for warranty.
General
Fabric components and other parts subject to wear and tear:
-
The fabric should be cleaned on a regular basis (follow the
maintenance instructions).
-
It is normal for the fabric cover to show a certain degree
of wear and tear or discolouration due to sunlight after
some time.
This Warranty Clause conforms to European Directive 99/44/EC
of 25 May 1999.
9 QUESTIONS
If you have any questions, please ring your supplier or importer
(see the back of the instruction manual). Make sure that you
have the following information to hand:
-
Serial number from the sticker on the bottom of the frame.
-
Age, height and weight of your child.
English
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