SECTION 4 – USER INSTRUCTIONS
4.1 Resident
Operating
Instructions
4.1.1 Granting or Denying a Guest Access
To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL
button located on the faceplate. Once the guest has been identified by voice communication, the
resident may grant them access by pressing the appropriate tone open number, or they may deny
access by simply hanging up.
1. To grant access to a guest, press the programmed tone open number. (The factory
setting for the tone open number is 9, however this can be programmed to any number
desired. See section 2.2.8 to program tone open numbers.) The 1812 will respond with a
confirming tone and will open the door or gate.
2. To deny access, hang up the telephone.
Prior to ringing the resident’s phones, the 1812 will perform several logic steps to check the status of
the Do Not Disturb (DND) and Call Forwarding features.
If the DND feature is turned on, the DND schedule will be checked. If the current time is within the
DND schedule, the system will not ring the resident’s phones or call forward.
If the call forwarding feature is turned off, the 1812 will always ring the resident phones when the
Push To Call button is pressed. If the call forwarding feature is turned on and the current time does
not fall within the call forward schedule boundaries, the system will ring the resident’s phone when
Push To Call is pressed. If the call forwarding schedule is turned on and the current time is within the
call forwarding schedule boundaries, the system will dial the preprogrammed call forwarding number.
4.1.2 Call
Waiting
When the resident is on their telephone and a guest pushes the Push To Call push button, the 1812
will sound a short tone in the resident’s handset. This indicates to the resident that a guest is at their
door or gate.
1. To place the outside call on HOLD and talk to the guest, press #.
2. To grant the guest access, press the programmed tone open number. The 1812 will
respond with a confirming tone, open the door or gate, and will reconnect the resident’s
phone with their outside call.
3. To deny the guest access, press #. The 1812 will disconnect from the resident’s phone
and reconnect it to the outside call.
The same process can be used when the resident is talking to a guest at the 1812 and an outside call
comes in. The resident can place the guest on hold and switch to the outside call.
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