12
TROUBLESHOOTING GUIDE
Below is a chart detailing the most common problems, their causes and
solutions. Prior to troubleshooting, isolate the unit by removing the cord from the
power socket.
PROBLEM
CAUSE
SOLUTION
No steam
The steamer is not
on.
Water tank is empty.
Plug the power cable and
make sure the Indicator light is
on.
Refill the water tank as
instructed.
No steam, but
water
Condensation is
formed inside the
hose.
Press the Steam Trigger and
release the water until steam
comes.
Puffs of steam
during refill
Water tank is too
hot.
Leave the steamer to cool
down for a while before refill,
use the provided Funnel for
refill every time.