domoova DRV80, User Manual, Page: 26 / 170

24
Troubleshooting
EN
Please contact DOMOOVA technical department in the following
cases:
• If the appliance has been dropped, damaged or come into
contact with water.
• If the power cable is damaged.
• If the battery is defective.
Table: Malfunctions and possible causes
To avoid breakdowns/malfunctioning, regularly check and clean the
appliance accessories.
No. Malfunction Cause Solution
01
The appliance
does not
switch on.
1. The appliance is not
switched on.
2. The appliance has
run out of battery.
1. Switch the power button
to ON.
2. Charge the robot using its
home base or plug it in to
the power cable.
02
The robot
does not
move
correctly
1. The floor is wet.
2. The dust bin is not
attached correctly.
3. The central Animal
brush is not inserted
correctly.
1. Clean the floor.
2. Remove and reinsert the
dust bin.
3. Remove and reinsert the
brush in its cavity.