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SmartStart RV Soft Start Accessory Troubleshooting
10 Troubleshooting
This section describes issue characteristics and the
corrective actions.
Problem
Possible Cause
Recommended Solution
The AC fan does not run after the power
is turned on.
The connections are installed
incorrectly.
Verify the connections are installed correctly.
The connections are loose.
Verify the connections are tight and secure.
The LED on the device does not turn
green when the AC is on.
No voltage is detected between the
supply side and the device.
• Verify the connections are installed correctly.
• Verify the circuit breaker is functioning
properly and reset if it is tripped.
• Verify the thermostat is functioning properly;
contact the Customer Support Center.
• Contact the Customer Support Center.
The LED on the device indicates a fault
and fast-flashes red (three flashes/
second).
A low voltage is detected between
the supply side and the device.
If the AC is running on a power
inverter, the AC has exceeded the
inverter’s power rating.
Check the power rating of the power inverter.
The LED on the device indicates a fault
and flashes slowly (one flash/second).
The compressor has overheated.
Verify the compressor connections are installed
correctly.
The compressor is faulty.
Contact the Customer Support Center.
The air flow over the condenser is
insufficient.
Clean the condenser coil with an appropriate
coil cleaning product.
An ammeter/multimeter test reading
indicates an inrush current that is too low
or too high.
The ammeter or multimeter used does
not have the adequate time resolution
to capture a proper reading.
Use a meter equipped with an inrush current
measurement.
The AC compressor runs correctly,
but an inrush current reading does not
detect a reduction in the current.
A meter equipped with an inrush current
measurement indicates the inrush
current that is too low or too high.
The connections are loose.
Verify the connections are tight and secure.
The LED on the device indicates a fault
and flashes red.
Contact the Customer Support Center.
11 Disposal
M
Place the packaging material in the appropriate
recycling waste bins, whenever possible. Consult
a local recycling center or specialist dealer for
details about how to dispose of the product in
accordance with all applicable national and local
regulations.
Limited 1-Year Warranty
LIMITED 1-YEAR
WARRANTY AVAILABLE AT
DOMETIC.COM/EN-US/TERMS-AND-CONDITIONS-
CONSUMER/WARRANTY.
IF YOU HAVE QUESTIONS, OR TO OBTAIN A COPY
OF THE LIMITED WARRANTY FREE OF CHARGE,
CONTACT:
DOMETIC CORPORATION
CUSTOMER SUPPORT CENTER
5155 VERDANT DRIVE
ELKHART, INDIANA 46516
1-800-544-4881
