18
EN
Diagnostic Procedures
Americana and New Generation Refrigerators
Component
Diagnostic Question
Action Based On Status
Page
Doors
Is the refrigerator or freezer not cold
enough in any operating mode?
Does the refrigerator rapidly build up
frost?
Does condensation form in the fresh food
compartment or around the door frame?
1. Inspect the door for warping or other
damage that would prevent it from
closing properly.
2. If damage is observed, replace the door.
1. Test the door gasket.
2. If the gasket is weak at any point, repair it.
3. After 24 hours, test the gasket again.
4. If the gasket remains weak, refer to the
parts list by product number to determine
if the gasket is a replaceable part.
5. Can the gasket be replace?
– Yes, replace the gasket as appropriate
for the part and the refrigerator model.
– No, replace the door.
Confirm with the owner that the door has not
been held open or opened often enough to
allow a substantial volume of warm air to enter.
N/A
Electrode/Re-Igniter
Does the refrigerator operate in electric
mode but not in gas mode?
Is the check indicator lamp on?
(Americana models only)
1. Inspect the ceramic insulator for cracks or
breaks in the ceramic casing.
I
A hair line crack at the electrode can be
difficult to see.
2. If cracks or breaks are observed, replace
the electrode.
1. Confirm that the tip of the electrode
is centered left-to-right and 3/16 in.
(4.8 mm) above the burner.
2. If the electrode is out of position, adjust it.
1. Turn on the refrigerator in gas mode and
confirm that the electrode generates a
spark.
2. If the electrode fails to generate a spark,
perform the steps to disconnect the
electrode from the re-igniter.
3. Use a pair of insulated needle nose
pliers to hold the electrode connector
about 1/2 in. (13 mm) from the re-igniter
terminal.
4. Turn on the refrigerator in gas mode.
5. Does the re-igniter generate a spark?
– Yes, replace the electrode and the
high voltage cable.
– No, replace the re-igniter.
