6 Troubleshooting
Repair work may only be performed by the qualified
service professionals.
In case of malfunction please contact the customer
service department Dolphin Dispensers, specifying
the device type and the device number. (see type
plate) see back cover for contact details.
User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 25
6.1 Overview of potential failures and assistance to resolve
Symtom/cause
Remedy By
whom?
No function
Service operator
●
Interrupted connection plug
●
Check the plug connections
Service operator
●
Depleted batteries
●
Insert a new set of batteries
Service operator
●
Door not closed properly
●
Close the door (door contact switch
Service operator
must be activated)
Paper jam
●
Jam cut paper on drive shaft
Service operator
●
Paper debris from drive unit
●
Remove and insert new paper operator
