Error message
What administrator should do
The given line cannot have
the operator requested by
the current user.
Contact the BT Conferencing administrator.
Operator request failed.
Contact the BT Conferencing administrator.
The given lines cannot be
muted or unmuted by the
current user.
The user has tried to mute or unmute their line, and the
operation failed. Contact the BT Conferencing
administrator.
Failed to mute the users.
The chairperson has tried to mute or unmute a
participant line, and the operation failed. Contact the BT
Conferencing administrator.
Failed to change mute all
property.
The chairperson has tried to mute all participant lines,
and the operation failed. Contact the BT Conferencing
administrator.
Failed to change audio
recording property.
The chairperson has tried to start or stop audio
recording, and the operation failed. Contact the BT
Conferencing administrator.
Meeting not found.
The chairperson or participant entered an invalid
passcode.
Service unavailable.
The BT Conferencing service is unavailable. Contact the
BT Conferencing administrator.
Please enter your Activation
PIN.(400)
The activation PIN must be entered to activate the
phone.
This Activation PIN is not
valid with this phone.
Please check and re‐enter.
(401)
The phone serial number and the activation PIN allocated
by BT do not match. Contact the BT Conferencing
administrator.
Our systems cannot locate
this phone. Please contact
the BT help desk number
located in your welcome
email. (404)
Contact the BT Conferencing administrator.
This Activation PIN has
expired. Please contact the
BT help desk number located
in your welcome email. (410)
Contact the BT Conferencing administrator.
DVCP client certificate is
invalid. Please contact the
BT help desk number located
in your welcome email. (412)
Contact the BT Conferencing administrator.
This phone has been
deactivated. Please contact
the BT help desk number
located in your welcome
email. (423)
Contact the BT Conferencing administrator.
An error has occurred in
this activation. Please
contact the BT help desk
number located in your
welcome email. (500)
Contact the BT Conferencing administrator.
Troubleshooting configuration issues
Dolby Conference Phone version 3.1 configuration guide for BT MeetMe with Dolby Voice
22 February 2017
22
