Docomo L-02A, Instruction Manual

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98
Appendix/Troubleshooting
Troubleshooting
■ The FOMA terminal is not recognized
■ Communication problems
■ Problems with AT Commands
Symptom Check
FOMA terminal
is not recognized Reinsert the FOMA terminal all the way into
the USB port securely.
Verify the L-02A Communication
Configuration Files (Drivers) for the FOMA
terminal functioning properly.→P85, P90
Communication may fail and the FOMA
terminal cannot be properly recognized and
functioned, if the PC is started up or
restarted with the FOMA terminal left
inserted in it. In this case, remove and
reinsert the FOMA terminal. If
communication fails even after the FOMA
terminal is inserted again, remove it once,
restart the PC, then insert the FOMA
terminal into the PC again.
When connecting the FOMA terminal with a
USB port, if data communication is not
available without being recognzied, double
click the "DOCOMO" icon recognized as a CD
drive or start "L-02A connection software" or
"DOCOMO connection manager" to
recognize the FOMA terminal as a modem.
The FOMA card will not be able to use if
PIN1 unlock code is wrongly entered 10
times in a low. For further information, visit
DOCOMO shop.
Symptom Check
Communications
are not possible Verify that signals are received in the
service area.
In the setting of Send Caller ID does not
conform to the provider's instructions,
communication may not be performed.→"L-
02A INSTRUCTION MANUAL" P67, P84
Check if you set the FOMA Card Setting to
"PIN1 unblocking".→"L-02A INSTRUCTION
MANUAL" P63
If set to (PIN1 Lock), launch the L-02A
connection software, then change FOMA
card setting to "PIN1 unblocking".→"L-02A
INSTRUCTION MANUAL" P64
Check the property settings of the modem
and the registration of the destination (APN)
Symptom Check
[ERROR]
appears when a
command is
entered Verify that you entered a correct
ATcommand.
Check the properties of the terminal
software to see whether a device other than
the FOMA terminal is selected
[OK] does not
appear after an
AT command is
entered. Check the L-02A Communication
Configuration Files (Drivers) have been
installed and functioned properly.
Verify that the commands start with "AT" or
"at".
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