Digital Monitoring Products
SCS-1R Installation Guide
28
Printout ExPlanations
Printer Troubleshooting
Activity Log ERROR
When the SCS-1R cannot complete printing a message to the Activity Log printer, this alarm message displays on
the LCD for acknowledgment. Possible causes of failure are:
Power Light Not Lit
Check AC outlet. If the outlet is good, check the internal circuit breaker and fuse located on the left rear
corner of the printer.
SEL Light Not Lit
Press the SEL switch to light the SEL light. If the light does not come on, turn the unit off for five seconds
and try again.
PAPER Light Lit
In this case the SEL light cannot be lit and paper must be added.
Bad Printer Cable
If the printer can complete a test printing and installing a dummy plug at the rear of the SCS-1R can silence
an alarm, the printer cable has been damaged.
If none of the above are the cause for the activity log error, contact DMP Technical Support at:
1-888-4DMPTEC (1-888-436-7832)
If calling internationally, dial 1-417-831-9362
Note
: Installation of a dummy plug, which shorts pins 4 and 5, causes all messages waiting to be printed and all
messages received while it is installed to be lost.
