DLV Jewel Jackpot Setup And Service Menu Manual Download

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Jewel Jackpot - Setup and Service Menu Manual 1.3.doc

0x00000008 CRITICAL

Bill Acceptor cashbox is not
ready

Check cashbox

0x00000009 CRITICAL

Bill Acceptor validator head is
removed or wrong type is
installed

Replace or repair validator
head

0x0000000A NORMAL

Fraud bill inserted

0x0000000B NORMAL

An undefined error occured in
Bill Acceptor

Replace or repair bill
acceptor

0x00000010 NORMAL

Jam in Coin Acceptor

Remove jammed coin from
the acceptor

0x00000012 NORMAL

Strim attempt in Coin Acceptor

Check the coin acceptor

0x00000014 NORMAL

Coin hopper is empty

Refill hopper

0x00000015 NORMAL

Coin hopper timeout

Check hopper
communication

0x00000016 NORMAL

Coin hopper output switch
malfunction

Check coin hopper output
switch

0x00000017 NORMAL

Jam in Coin Hopper

Remove jammed coin from
the hopper

0x00000018 NORMAL

Coin hopper is disconnected

Check if coin hopper is
installed correctly

0x0000001B FATAL

RAM consistency check failed

RAM clear is required

0x0000001D FATAL

RAM write error occured

RAM Clear is required

0x0000001E FATAL

Hardware meter memory is
corrupted

RAM Clear is required

0x0000001F NORMAL

Coin hopper memory is corrupted RAM Clear is required

0x00000020 NORMAL

Real time clock error

Set date and time

0x00000021 FATAL

I/O board address capture error

Replace or repair I/O board

0x00000022 FATAL

One or more I/O board powerup
tests failed

Replace or repair I/O board

0x00000024 CRITICAL Main door opened

Close main door

0x00000025 CRITICAL Bill box door opened

Close bill box door

0x00000026 CRITICAL Drop box door opened

Close drop box door

0x00000027 CRITICAL Logic box door opened

Close logic box door

0x00000028 NORMAL

Backup battery voltage level is
low

Replace backup battery

0x00000029 NORMAL

Hardware meters are
disconnected

Check if hardware meters are
connected properly

Summary of Contents for Jewel Jackpot

Page 1: ...Jewel Jackpot Setup and Service Menu Manual Revision 1 3 Applicable to 1 Jewel Jackpot 1 6 1 0 and higher ...

Page 2: ... Initial Games Setup 16 7 5 Initial Hardware Setup 17 7 5 1 Bill Acceptor 17 7 5 2 Coin Acceptor 18 7 5 3 Coin Hopper 19 7 5 4 Hardware Meters 20 7 6 Summary 21 7 6 1 Software 21 7 6 2 Machine 22 7 6 3 Jackpot 22 7 6 4 Regional 23 7 6 5 Hardware 23 8 General Service and Setup Menu 24 8 1 Summary 24 8 2 Statistics 24 8 2 1 General Statistics 24 8 2 2 Accounting Statistics 24 8 2 3 Bill Acceptor Sta...

Page 3: ...7 Coin Acceptor Setup 38 8 5 8 Coin Hopper Setup 39 8 5 9 Touch Screen Setup 39 8 5 10 Digital Keys Setup 40 8 5 11 SAS Setup 41 8 5 12 Jackpot Client Setup 42 8 5 13 Jackpot Server Setup 42 9 Game Menu 44 9 1 General Statistics 44 9 2 Game Log 44 9 3 Win Log 45 9 4 Main Game Statistics 45 10 Remote Input and Payout 46 10 1 Remote Input Menu 46 10 2 Hand pay Dialog 47 10 3 Coin Hopper Payout Windo...

Page 4: ... 12 Input Output Diagnostics 32 Figure 13 Display and Touch Screen Diagnostics 33 Figure 14 Digital Key Setup 40 Figure 15 Digital Key Reader Dialog 40 Figure 16 Game Log 45 Figure 17 Remote Input Menu 47 Figure 18 Handpay Dialog 47 Figure 19 Coin Hopper Payout Window 48 Figure 20 Error Screen 50 1 3 Tables Table 1 DIP switch functions 8 Table 2 Digital and Mechanical Key Access Levels 10 Table 3 ...

Page 5: ... document release 1 1 Maxim Radugin Added jackpot server client selection DIP switch description 1 2 Maxim Radugin Added jackpot initial starting value description 1 3 2010 06 18 Maxim Radugin Added jackpot initial values deviation Added jackpot log Added jackpot summary Added touchscreen device automatic and manual type selection ...

Page 6: ...Close main door 14 Power up the machine 15 After software initialization game will automatically switch to Initial Setup menu RAM Clear using DIP switch 8 on the I O board 1 Open the main door 2 Power down the machine 3 Open the logic box door 4 Turn DIP switch 8 to ON position 5 Close the logic box door 6 Power up the machine 7 After software initialization press START button or touch YES button ...

Page 7: ...Jewel Jackpot Setup and Service Menu Manual 1 3 doc 7 Figure 1 Ram Clear confirmation screen ...

Page 8: ...X X X X X X X Figure 2 General purpose DIP switches X corresponds to default switch position Switch Function 1 Primary monitor selection OFF primary DVI monitor ON primary VGA monitor 2 Jackpot client server selection OFF client ON server 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 Reserved 8 RAM Clear OFF Normal Operation ON RAM Clear Table 1 DIP switch functions ...

Page 9: ...list HOLD3 BUTTON Select previous component or tab HOLD4 BUTTON Select next component or tab TEST BUTTON Exit Initial Setup or Service Menu OWNER KEY Exit Initial Setup 5 2 Input Dialogs Button Key Function START BUTTON When input field is active confirm changes and close the dialog or when button is active press current button BET BUTTON Previous character in current position of the input field M...

Page 10: ...on history diagnostics and setup NOTE Setup and overall meters are available only when number of available credits is zero RENTIER Rentier key gives access to the limited number of functions in service menu period meters history and diagnostics CASHIER Cashier key provides access to enter remote input menu reset handpays and reset errors CROUPIER Croupier key can only be used to enter remote input...

Page 11: ...id OK button will appear After pressing OK button Initial Setup Menu will appear NOTE If the activation code is not valid or entered incorrectly machine will generate new request code and the new activation code should be requested from the manufacturer as described above Previous activation code will not work NOTE Initial setup should be completed and confirmed before switching off the machine ot...

Page 12: ...se options will not be available for editing after the initial setup is completed After performing initial setup of the machine and reviewing selected options press TEST BUTTON or turn mechanical OWNER KEY to save parameters and exit Initial Setup 7 1 Initial Regional Setup Figure 5 Initial Setup Regional tab Currency Options Currency String Currency string to be displayed in accounting and games ...

Page 13: ...et current time Language Game Language Default game language English Menu Language Language in setup and service menus English 7 2 Initial Machine Setup General Machine Number Machine number on the floor Set Number Opens machine number edit dialog Credit Denomination Base Denomination Base denomination unit used in accounting and statistics 0 001 0 005 0 01 0 02 0 025 0 05 0 10 0 20 0 25 0 50 1 00...

Page 14: ...isplays available bets per line in selected mode Poker Bet Selection Mode Selection mode for bets in poker games if applicable Progressive 1 1000 Progressive 1 300 Progressive 1 500 Progressive 10 10000 Available Poker Bets Displays available bets in poker games Total Bet Limit Total bet limit for all games 100 200 300 400 500 600 700 800 900 1000 10000 Limits Win Log Limit Games with winning that...

Page 15: ... Yes if machine is connected and configured correctly in the jackpot network NOTE For jackpot to be available following conditions should be met 1 Bet ranges for Reels Games Fruits Games and Poker Games shown in Machine tab should in range of Allowed Bets 2 If machine is configured as client it should be registered and accepted by the server machine Client machine can be registered on the server m...

Page 16: ...xt jackpot None no deviation 0 05 5 deviation 0 1 10 deviation 0 2 20 deviation 0 3 30 deviation Configuration Available configurations Configuration 1 Configuration 2 Configuration 3 Contribution Displays contribution percentage from each total bet played on the machine Frequency Displays theoretical jackpot hit in cash Restart Values Displays starting values of each progressive jackpot level Ini...

Page 17: ... percentage for all games including jackpot 7 5 Initial Hardware Setup 7 5 1 Bill Acceptor General Enable Bill Acceptor Enables bill acceptor support Disabled Enabled Autodetect Auto detects currently connected bill acceptor device NOTE Currently software supports only JCM EBA WBA ID 003 protocol compatible devices Bill Configuration Query Device Read pre programmed bill table from the bill accept...

Page 18: ...25 00 50 00 100 00 200 00 250 00 500 00 1000 00 2000 00 2500 00 5000 00 10000 00 20000 00 25000 00 50000 00 100000 00 200000 00 250000 00 500000 00 1000000 00 7 5 2 Coin Acceptor General Enable Coin Acceptor Enables coin acceptor support Disabled Enabled Type Type of coin acceptor device NOT INSTALLED Coin Acceptor is not installed NRI G 13 MFT NRI G 13 MFT Coin Acceptor Coin Table Channel 0 5 Ena...

Page 19: ... 00 1000 00 2000 00 2500 00 5000 00 10000 00 20000 00 25000 00 50000 00 100000 00 200000 00 250000 00 500000 00 1000000 00 7 5 3 Coin Hopper General Enable Coin Hopper Enables coin hopper support Disabled Enabled Type Type of coin hopper device NOT INSTALLED Coin hopper is not installed SUZO CUBE HOPPER MKII SUZO CUBE HOPPER MKII MONEY CONTROLS MONEY CONTROLS UNIVERSAL ...

Page 20: ...lue Value of single coin in currency 0 01 0 02 0 025 0 05 0 10 0 20 0 25 0 50 1 00 2 00 2 50 5 00 10 00 20 00 25 00 50 00 100 00 200 00 250 00 500 00 1000 00 2000 00 2500 00 5000 00 10000 00 20000 00 25000 00 50000 00 100000 00 200000 00 250000 00 500000 00 1000000 00 7 5 4 Hardware Meters General High Speed Speed of mechanical meters Disabled Enabled Meter Configuration ...

Page 21: ...ardware meters Default 1 2 3 4 5 Meter Table Meter Meter index Type Meter type Denomination Denomination of meter spin 7 6 Summary This tab contains software and game information as well as some of the selected options for the final review Figure 8 Initial Setup Summary tab 7 6 1 Software ...

Page 22: ...vailable for selection in fruits games Bets Available Bets per Line Bets per line available for selection in fruits and reels games Available Poker Bets Bets available for selection in poker games Total Bet Limit Total bet limit for all games Fruits Games Range of bets available for fruits games Reels Games Range of bets available for reels games Poker Games Range of bets available for poker games...

Page 23: ...ate and time 7 6 5 Hardware Peripherals Bill Acceptor Detected Bill Acceptor device model and version Coin Acceptor Selected Coin Acceptor device model Coin Hopper Selected Coin Hopper device model Ticket Printer Ticket printer device model NOTE Currently not supported by the software Touchscreen Detected Touchscreen device model and version ...

Page 24: ...Physical Payout Total Credits Out Total Credits In Total Credits Wagered Cash amount wagered in games Total Credits Won Cash amount won in games Current Game Payout Total Credits Won Total Credits Wagered Main Games Played Total number of main games played does not include number of bonus games freespins and gamble games played Main Games Won Total number of main games won does not include number ...

Page 25: ...d on current channel Credits In Total number of cash accepted on current channel 8 2 4 Coin Acceptor Statistics Coin Acceptor Statistics contains detailed information of coins accepted on each channel as well as total number of cash accepted from Coin Acceptor Column Description Channel Channel number Coin Value of coin on current channel Accepted Number of coins accepted on current channel Credit...

Page 26: ...or current level Cash Won Total cash won by all peers by hitting current level Hits Total number of current level hits by all peers Peer Statistics Each page contains 10 peer entries to switch between pages Prev Page and Next Page buttons should be used Column Description Nr Serial Number Client machine serial number Cash Wagered Total amount of cash wagered on the machine Cash Won Total cash won ...

Page 27: ...ption Event number Date Time Date and time when payout event occurred Value Amount of cash that was paid out in currency Type Type of the payout event Hand pay Hand paid by the cashier Coin Hopper Paid out by coin hopper 8 3 5 Access Log Access Log contains list of 20 access events Column Description Event number Date Time Date and time when access was granted Door Access Level Door name that was ...

Page 28: ...onding door WARNING Warning message informs player operator about some non critical event in the system like hopper level low NORMAL Normal error can be reset with TEST button or CASHIER key BACKGROUND Background errors are not shown on the display but are added silently to the Error Log Code Code of the error Condition State of the error Raised Indicated that the error condition occurred Reset In...

Page 29: ... 8 4 2 Bill Acceptor Test Bill Acceptor Diagnostics is designed to detect and reinitialize Bill Acceptor device as well as to test bill acceptance rate General Bill Acceptor Displays currently installed and detected Bill Acceptor model and version NOTE If Bill Acceptor device is not installed or not functioning correctly this field will contain message Restart Bill Acceptor By pressing this button...

Page 30: ...agnostics session NOTE Number of accepted bills is per diagnostics session i e exiting and entering Bill Acceptor Diagnostics menu will reset these values to zero WARNING Bills inserted during diagnostics are not accounted into any of accounting meters Figure 10 Bill Acceptor Diagnostics 8 4 3 Ticket Printer Test Ticket Printer devices are not currently supported by the software 8 4 4 Coin Hopper ...

Page 31: ...menu Number of coins dumped will be added to the Hopper Dump Coins meter which can be accessed from Statistics Accounting menu Figure 11 Coin Hopper Diagnostics 8 4 5 Buttons and Lamps Test Input Output Diagnostics is designed for testing of game panel buttons and lamps top lights and TEST button Pressing button on the game panel or on the screen will change the state of the corresponding lamp Lam...

Page 32: ... within the game i e pressing AUTOPLAY button would not toggle state of the lamp in this testing menu Figure 12 Input Output Diagnostics 8 4 6 Display and Touch Screen Test Display and Touch Screen Diagnostics can be used to test and adjust color and geometry of the display device If Touch Screen is connected touching the panel will move the pointer on the screen ...

Page 33: ...8 Sound Test Sound Volume Current sound volume level Test Both Channels Play test sound on both channels Test Left Channel Play test sound on the left channel Test Right Channel Play test sound on the right channel 8 5 Setup 8 5 1 Limits Setup Cash Limits Cash Limit Maximum amount of cash that can be available to the player If number of available credits exceeds this limit either by winning in the...

Page 34: ...dditional credits Disabled 100 00 1000 00 10000 00 100000 00 1000000 00 10000000 00 100000000 00 NOTE Bill and Coin Acceptors will be disabled if addition of any coin bill would cause number of available credits to overflow current limit Remote Input Limit Maximum amount of cash that can be entered using Remote Input Menu Disabled 100 00 1000 00 10000 00 100000 00 1000000 00 10000000 00 100000000 ...

Page 35: ...at can be bet in gamble game If disabled there will be no bet limit for gamble game Disabled 100 500 1000 5000 10000 50000 100000 500000 1000000 5000000 10000000 50000000 100000000 8 5 2 Game Setup This menu is designed to enable disable games in multi game machines Depending on the game set this menu will contain list of games in the machine To enable game place a mark in corresponding checkbox n...

Page 36: ...isabled Enabled NOTE When playing with autostart turned on machine would not enter the gamble game Max Bet Starts Reels When checked pressing MAX BET button would also start spinning of the reels Disabled Enabled Auto Adjust Total Bet When checked machine will automatically adjust total bet when number of available credits is less then the current total bet If not checked current total bet will no...

Page 37: ... Enable Sound in Demo Mode Enable or disable sound during demonstration play Disabled Enabled 8 5 4 Remote Input Setup This tab is used to configure remote input functionality Enable Remote Input If checked remote input menu will be available when CROUPIER or CASHIER key is inserted Disabled Enabled Remote In Amount 1 4 Amount of credits to be added by pressing corresponding button in Remote Input...

Page 38: ...led NOTE If all of the bill acceptor channels are disabled bill acceptor will be disabled Manufacturer Model Type of detection Bill Acceptor device Bill Configuration Channel 0 15 Bill channel number When checked Bill Acceptor will be enabled to accept bill on this channel Disabled Enabled NOTE If bill value was configured as zero in initial setup Bill Acceptor would not acceptor bills on this cha...

Page 39: ...ort on the backplane should be used for USB devices any USB port can be used on the backplane When touchscreen is enabled system will automatically detect connected device and its model General Enable Touchscreen Enables touch screen device auto detection Autodetect Touchscreen Enable touchscreen device auto detection if applicable Type Manual touchscreen device type selection ELO Serial Touchscre...

Page 40: ...e key from the access list press Clear button next to key number To modify or add a new digital key press Modify button next to key number Then the Digital Key Reader dialog will appear Insert digital key and wait for its identification number to appear in the ID field Press START button to accept newly inserted key or press BET to cancel changes Figure 14 Digital Key Setup Figure 15 Digital Key R...

Page 41: ...er Advanced Funds Transfer Asset Number Current asset number Set Asset Number Opens asset number configuration dialog Transaction Limit Funds transfer limit for all transactions Disabled 1 00 10 00 100 00 1000 00 10000 00 100000 00 1000000 00 10000000 00 100000000 00 Electronic Funds Transfer Enable Payout to Machine Enables host to payout funds from machine Enable Payout to Host Enables host to p...

Page 42: ...00 00 8 5 12 Jackpot Client Setup This menu contains options for jackpot client configuration if applicable Client Floor Nr Current machine floor number State State of the jackpot client Current Values Display current jackpot values Level Value of current jackpot level 8 5 13 Jackpot Server Setup This menu contains options for jackpot server configuration Current Values Display current jackpot val...

Page 43: ... be used Column Description Nr State Client state Serial Number Client machine serial number Floor Nr Client machine floor number assigned by the operator Authenticated Yes means that client is accepted to work in current jackpot network configuration Error Current client error Accept button This button is shown when new client is connected to the server While client is not accepted it would not b...

Page 44: ...game Average Bet Average bet per game Available Credits Number of currently available credits to the player 9 2 Game Log Game Log contains information about last 100 games including main games gamble games free games and bonuses Game log entries can be scrolled by using Prev Page and Next Page buttons Each game log entry contains following information Type of game Main game Gamble game Free game o...

Page 45: ...rmation about up to 20 most recent games where the winning exceeded Win Log Limit configured in Initial Setup Information provided for each game is identical to the Game Log 9 4 Main Game Statistics This statistics tab is identical to single game machine Main Game Statistics see Main Game Statistics section ...

Page 46: ...t in single turn Available Credits Number of credit in currency that is currently available to the player Inserted Credits Number of credit in currency that will be added to the available credits when operator confirms addition Final Credits Total number of credits in cash that will be available after operator accepts addition Button Function PAYOUT Handpay all the credits available to the player ...

Page 47: ...hopper payout limit see Limits Setup section Handpay dialog will also appear when number of available credits exceeds cash limit see Limits section YELLOW top light will inform personnel about handpay event To reset Handpay event operator should turn and release CASHIER KEY or insert and remove corresponding digital key Handpay events are registered in log see Payout Log section Cash Amount of cas...

Page 48: ...ed to enable disable games in multi game machines Depending on the game set this menu will contain list of games in the machine To enable game place a mark in corresponding checkbox next to the game name Disabled games logos will appear grayed in the game selector menu Games Enabled Game Name Disabled Enabled Machine Setup section remaining unpaid amount will be hand paid otherwise machine will tr...

Page 49: ...unctioning hardware parts CRITICAL Critical error this type of errors can only be reset with some event in the system for example door opened error can only be reset by closing corresponding door WARNING Warning message informs player operator about some non critical event in the system like hopper level low NORMAL Normal error Should be reset with TEST button or CASHIER key BACKGROUND Background ...

Page 50: ...from the cashbox 0x00000003 CRITICAL A bill is jammed in the acceptor Remove jammed bill from the acceptor 0x00000004 CRITICAL Bill acceptor malfunction detected 0x00000005 CRITICAL Bill acceptor stacker is removed or not completety installed Check if stacker is installed correctly 0x00000006 CRITICAL Error in the bill acceptor firmware occured Restart bill acceptor or perform firmware consistency...

Page 51: ... 0x00000018 NORMAL Coin hopper is disconnected Check if coin hopper is installed correctly 0x0000001B FATAL RAM consistency check failed RAM clear is required 0x0000001D FATAL RAM write error occured RAM Clear is required 0x0000001E FATAL Hardware meter memory is corrupted RAM Clear is required 0x0000001F NORMAL Coin hopper memory is corrupted RAM Clear is required 0x00000020 NORMAL Real time cloc...

Page 52: ...L RAM software version check failed RAM clear is required 0x00000031 NORMAL Internal NVRAM memory is corrupted Turn Cashier key or press Test button to continue 0x00000032 FATAL Security MCU flash memory consistency check failed Turn Cashier key or press Test button to continue 0x00000033 CRITICAL Disconnected from jackpot network Check jackpot network connection 0x00000034 CRITICAL Machine is not...

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