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Diagnostic messages

MESSAGE

MEANING

ACTION REQUIRED

No message on display.

Power has been cut off to

the spa.

The control panel will be

disabled until power returns.

Settings are preserved until the

next power-up.

0XX

(OHH)

“Overheat” - The spa has

shut down. One of the

sensors has detected 118°F

(approximately 47.8°C) at

the heater.

Remove the spa cover and

allow water to cool. Once the

heater has cooled, reset by

pushing any button. If spa does

not reset, shut off the power to

the spa and contact customer

service for assistance.

0XS

(OHS)

“Overheat” - The spa has

shut down. One of the sen-

sors has detected that the

spa water is 110°F (approxi-

mately 43.3°C).

DO NOT ENTER THE WATER.

Remove the spa cover and

allow water to cool. At 107°F

(approximately 41.7°C), the spa

should automatically reset. If

spa does not reset, shut off the

power to the spa and contact

customer service for assistance.

(ICE)

“Ice” - Potential freeze

condition detected.

No action required. The pumps will

automatically activate regardless of

spa status.

(SnA)

Spa is shut down. The

sensor that is plugged into

the Sensor “A” jack is not

working.

If the problem persists, contact

customer service for assistance..

(May appear temporarily in an

overheat situation and disappear

when the heater cools.)

(SnB)

Spa is shut down. The

sensor that is plugged into

the Sensor “B” jack is not

working.

If the problem persists, contact

customer service for assistance.

(May appear temporarily in an

overheat situation and disappear

when the heater cools.)

SnS

(SnS)

Sensors are out of balance.

If this is alternating with the

temperature, it may just be

a temporary condition. If the

display shows only this mes-

sage (periodically blinking),

the spa is shut down.

If the problem persists, contact

customer service for assistance.

XFL

(HFL)

A substantial difference

between the temperature

sensors was detected.

This could indicate a flow

problem.

Check water level in spa. Refill if neces-

sary. If the water level is okay make

sure the pumps have been primed.

If the problem persists, contact cus-

tomer service for assistance.

Summary of Contents for DL-1040 DLX

Page 1: ...ine Hot Tubs Deluxe spa manual US Canada Divine Hot Tubs Deluxe 2 1 13 P O Box 2140 Woodinville WA 98072 www divinehottubsdeluxe com live better feel better D E L U X E Divine Hot Tubs Deluxe SPA MANUAL Deluxe Series ...

Page 2: ...uct without notice Copyright 1 1 11 Divine Hot Tubs Deluxe A division of Hydra Plastics Inc All rights reserved Specifications may change without notice International products may be configured differently to meet local electrical requirements ...

Page 3: ... Electrical Hook Up Requirements 13 Filling Your Spa 14 TOPSIDE CONTROL TURNING ON YOUR SPA 14 Topside Control Button Reference Display 19 WATER PURITY FILTRATION 19 Keeping The Water Clean 20 Spa Chemistry 101 22 How To Use the Chemicals 22 Usage Definitions 23 Starting A Chemical Maintenance Program 25 Filtration 25 Ozone Generator 26 JETS 26 Types Of Jets 27 Jet Air Water Controls 27 Cleaning T...

Page 4: ...s 28 Spa Skirt 28 The Shell 28 Spa Cover 29 Winterizing 30 Draining The Spa 31 Energy Efficiency 32 APPENDIX A 32 Troubleshooting 32 System Trouble 32 Controls 33 Pumps 33 Jets 33 Water 35 Frequently Asked Questions 36 Warranty ...

Page 5: ...your spa Contained in this manual are im portant maintenance and start up procedures as well as safety precautions that must be followed to ensure the prolonged life of your spa and the safety of the people using the spa Failure to follow start up procedures may damage your unit and void your warranty Please feel free to contact Divine Hot Tubs Deluxe if you have any further questions after readin...

Page 6: ...it conductor supplying this equipment The electrical supply must include a suitably rated Ground Fault Interrupter Circuit to open all underground supply conductors to comply with section 422 20 of the National Electrical Code ANSI NFPA 70 1987 The power supply cut off must be readily accessible to the spa occupant but installed at least 5 feet from spa water Test the performance of the GFCI accor...

Page 7: ...rugs or medication before or during spa or hot tub use may lead to unconsciousness with the possibility of drowning Persons suffering from obesity or with a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should consult a physician before using a spa or hot tub Persons using medication should consult a physician before using a spa or hot tub sinc...

Page 8: ...ation for your new spa Hot Tub Size of Hot Tub Only Width Length Height Size of Hot Tub on Pallet Width Length Height DL 1040 DLX 38 x 92 5 x 92 5 96 5 x 235 x 235 cm 43 5 x 95 x 98 110 x 241 x 249 cm DL 420 DLX 35 x 76 x 84 89 x 193 x 198 cm 38 x 87 x 82 97 x 221 x 208 cm We have listed some key points to installing your spa that will help eliminate some of the unforeseeable situations that could...

Page 9: ... tub on a compacted and level surface The best surface is a level concrete pad A hot tub full of water can weigh a great deal Please ensure the spot can support the weight Make sure to level your spa before filling it Locate the equipment panel The system pack drain valve owner s manual and optional ozone generator are usually located all in the same area Be sure that the connections are tightened...

Page 10: ...ough proper ventilation Otherwise problems such as dry rot mildew or other problems may occur Ground preparation Your hot tub has been engineered to rest on a variety of surfaces The insu lated hot tub floor base gives you the ability to find the perfect place A con crete slab is the best for long term There are other options available as long as the surface is level prior to delivery The alternat...

Page 11: ...n A licensed electrician should install a four wire electrical service two line voltages one neutral one ground from the main electrical service panel to the sub panel and from the sub panel to the spa per the appropriate wiring diagram as illustrated below The grounding conductor must be at least 6 AWG Your electrician should mount the sub panel in the vicinity of the hot tub but it should not be...

Page 12: ...TS 240V cont IMPORTANT Electrical connections must be made by qualified licensed personnel Please contact a licensed residential electrician for these services Figure 1 1 240 volt wiring configuration from the house to the spa ...

Page 13: ...r user load is deter mined Make sure there is no dirt or sediment at the bottom of the tub and that there is nothing inside the filter compartment before filling with water Filling the spa through the filter housing will help to prevent air locks trapped pockets of air in pumps on start up 1 Place your garden hose into the filter housing This will ensure that air bubbles are removed from the lines...

Page 14: ...ed to Initial Start up referencing your specific control system Initial start up Your spa will enter Priming Mode PR when it is energized During Priming Mode press Jets button s repeatedly and be sure all pumps are free of air Priming Mode lasts less than 5 minutes Press Warm or Cool to exit sooner After Priming Mode the spa will run in Standard Mode see Mode section Temp control 80 F 104 F 26 C 4...

Page 15: ... Ecn Ecn will display when water temp is not current and will alternate with water temp when the pump is running Sleep Mode heats the spa to within 20 F 10 C of the set temperature only during filter cycles SLP SLP will display when water temp is not current and will alternate with water temp when the pump is running Preset filter cycles The first preset filter cycle begins 6 minutes after the spa...

Page 16: ...detected No action required The pumps will automatically activate regardless of spa status SnA Spa is shut down The sensor that is plugged into the Sensor A jack is not working If the problem persists contact customer service for assistance May appear temporarily in an overheat situation and disappear when the heater cools SnB Spa is shut down The sensor that is plugged into the Sensor B jack is n...

Page 17: ...essage Spa will not automatically reset you may press any button to reset PR Pr When your spa is first actuated it will go into Priming mode The Priming mode will last for up to 4 minutes and then the spa will begin to heat and maintain the water temperature in the Standard mode Temperature not yet known This is normal within the first few minutes of the spa power up STD Std The spa is operating i...

Page 18: ...18 energy efficient spas engineered with technology SAVE ENERGY SAVE MONEY SAVE OUR PLANET ...

Page 19: ... get comfortable with and follow all the time If you get into a scheduled regiment it will be easier to remember when to apply the chemicals Your spa comes with an ozonator that will do a very good job at kill ing bacteria and oxygenating the water but chlorine or bromine are used to compliment the job of the ozonator Finally the best way to keep the water clean over long periods of time is to cha...

Page 20: ... name is Sodium Dichlor and is referred to as a chlorinated concentrate Sodium Dichlor is a fast dissolving granular stabilized organic chlorine com pound providing either 56 or 63 available chlorine Cyanuric acid and or stabilizers are added to prevent U V light destruction of the chlorine by the sun Chlorinated concentrate produces chlorides and chloramines which are formed when chlorine has com...

Page 21: ...romous acid in spa water Upon reaction with bacteria and other spa contaminants hypobromous acid is reduced back to bromide ion ready to be activated again by the next dose of potassium monopersulfate Most non chlorine shock products have buffers that reduce pH instabil ity and corrosion inhibitors that help protect the heater and other metal surfaces OZONE Ozone is a powerful gas that is used as ...

Page 22: ...ronounced KY tin found in crab and lobster shells As a spa clarifier it is the best flocculating agent available Removes oils dirt scum and metal deposits and allows the filtering system to work more effectively How To Use The Chemicals Now that you have some knowledge about spa chemicals you will learn how to use those chemicals to maintain balanced water in your spa This section will explain how...

Page 23: ...HLORINE The portion of the total chlorine in water in chemical combination with ammonia organics and nitrogen most of which are chloramines TOTAL ALKALINITY TA The measure in PPM of all the dissolved base alkaline material in the water The acid neutralizing capacity of water which indicates its buffering ability or resistance to fluctua tions in pH TOTAL DISSOLVED SOLIDS TDS The total amount of di...

Page 24: ...dition of chemicals By keeping a log you will be able to keep better track of your water condition When adding water to your spa for the first time or changing the water you should superchlorinate the water by doubling 1 tbsp Per 100 gallons the regular dose of chlorine It is a good idea to wait for 8 hours before entering your spa after superchlorinating the water Remember that keeping your spa w...

Page 25: ...rs double cartridge 50 sq ft per filter Slidedoorfaceupwards Removedoorface Pulloutleaf skimmer basket Ensurethattheleaf skimmerbasketflangeisalligned inthegrooveswhenreturningleaf skimmertothe housing Gentlyunscrewandremove bothfilters Cleanorreplacefilters Note besurenottoover tightenfilterswhenreplacing Ozone Generator Divine Hot Tubs Deluxe has an Ozonator made to our specifications Ozonators ...

Page 26: ...s strategic place ment to group multiple jets together in a small area These jet groupings allow the hydrotherapy to be maximized in leg back and wrist areas for your ultimate comfort 3 25 Adjustable directional Target areas Leg foot neck shoulder back This jet can be directed to maximize your ultimate comfort as it is fully adjustable 5 25 Massage with 14 flow nozzles This massage jet delivers an...

Page 27: ...he jets that are operating Cleaning The Rotating Jets Occasionally debris will get caught in the housing of the rotating jets causing the jet to either slow down the rotation or stop rotating altogether This can easily be fixed by removing the jet and cleaning it Always turn pumps off before removing jets After removing the jet they can easily be cleaned by vigorously shaking the jet while in the ...

Page 28: ...nce Make sure that when you drain and clean your spa that you use a mild non abrasive cleaner and cleaning pads We recommend that you use a cleaner made specifically for cleaning spas They tend to be non abrasive and easy to rinse off completely Spa Cover If you purchased a cover with your spa you will want to be sure to keep it clean and protected Spa covers exposed to the outdoors take a beating...

Page 29: ...in valve open 4 For freeze protection Access motor area by removing the outer front panels to the right and left of the controller panel and unscrew the plumbing collars from the pumps Leave union couplings disconnected Vacuum out lines with a wet dry shop vacuum 5 Soak up any excess water that drains from motors and associated plumbing with a towel Keep water and debris out by covering with a rig...

Page 30: ...ea you want the water to drain to Step 4 Once the hose is in place push in the hose drain valve half way to the middle open drain position and drain your spa Note if you push it in all the way to the innermost closed position the water will not drain Step 5 When you are done drain ing your spa reverse these steps to close the drain screw on the cap and push in the valve to the inner most closed po...

Page 31: ...hot tub is thermally insulated with 2 of rigid EPS insulation and lined with a reflective layer to further capture heat and prevent it from escaping Each hot tub s insulation rating is an R 20 value and our covers are rated with an R 18 value These ratings are similar to the insulation standards in new home con struction Recycling Divine Hot Tubs Deluxe takes pride in using 100 recycled ABS to fab...

Page 32: ...ould inspect for wiring mistakes C House circuit breaker tripped to off position Reset circuit breaker GFCI tripped to off position Reset GFCI If still tripping Check installation guide for proper wiring Controls PROBLEM PROBABLE CAUSE REMEDY System overheating shutdown A Restricted filter Clean filter overnight with filter degreaser B Water too low Fill water to fill line on filter door Control r...

Page 33: ...r open all jets Motor will reset automatically C Defective start switch Contact customer service D Blockage in line Contact customer service E Kink in hose Remove service panels and check for a kinked hose F Slice valves not open Remove service panels and open slice valves G Blown fuse Check fuses Replace if bad Jets PROBLEM PROBABLE CAUSE REMEDY Rotating jets won t rotate Debris in jet housing Se...

Page 34: ...t and clarifier F High pH and or alkalinity Adjust pH with pH Down G Trace metals in water Use metal remover H Too much clarifier used Wait to be filtered out Green water A Algae Add algaecide superchlorinate and add Oxy Shock Check ozonator B Metal corrosion in equipment PH too low adjust to 7 2 to 7 6 with pH Up Brown water Iron present in water Superchlorinate and add Oxy Shock Add metal remove...

Page 35: ...ubbles will move through the clear water line that connects to the ozonator Q How do I fill the spa with water A 1 Place your garden hose into the filter housing This will ensure that air bubbles are removed from the lines while you fill the spa 2 Turn the water on so that most of the water enters through the filter chamber 3 Fill the water to the proper level half way up the filter housing as sho...

Page 36: ...l or workmanship for five years from the original purchase date Divine Hot Tubs Deluxe also warrants their spa shell interior surface against blistering cracking and delamination for five years from the original purchase date 2 YEAR EQUIPMENT Divine Hot Tubs Deluxe warrants the operating plumbing and equipment against defects in workmanship for two years from the original purchase date This includ...

Page 37: ...mproper in stallation commercial use or improper maintenance The spa shell is made of high quality impact resistant thermoplastic The spa surface cannot be subjected to periods of direct sunlight without being filled with water Exposure to direct sun can cause deformation of the spa surface Such ex posure will void the warranty This LimitedWarranty is limited to the original owner installed at the...

Page 38: ...38 NOTES ...

Page 39: ...39 NOTES ...

Page 40: ...w divinehottubsdeluxe com live better feel better D E L U X E energy efficient spas engineered with technology SAVE ENERGY SAVE MONEY SAVE OUR PLANET Customer Service Center www divinehottubsdeluxe com Toll Free 1 877 483 1606 Email customerservice divinehottubsdeluxe com Customer Service Hours Mon Fri 8 00 am 5 00 pm PST ...

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