Disan MATRIX RANGE, User Manual, Page: 15 / 20

5. Blockages in the pipes. Contact the Disan customer service.
6. Simultaneous use of several inlet valves: the Matrix range is conceived to be used by a
single person at the time.
7. Inlet valve seal damaged or not well secured. The air loss in connection with a whistling
noise by a closed inlet valve is caused by a not perfect sealing or screwing of the inlet with
pipes. Check the tightness and if needed change the joints.
Modell Matrix FF:
1. Open the front panel 1 and the internal panel 2, both with quick-fix magnets
2. Slide out the dust container, remove the funnel and waste the content in the proper trash.
3. Clean the flat filter by shaking and knocking or even with cold water, but make sure in
the second option that this must be completely dry before to use it again.
4. Close the front panel, the cleaner is now ready to be used again.
The device is now ready for use again
8. Troubleshooting (Table page 17)
1.
If
vacuum power
at the inlet valve seems too weak the first investigation to do is:
On Matrix PT check if the paper bag filter is full (if so proceed to “emptying the dust contai-
ner”) and check also the motor protection.
On Matrix FF check if the dust container drawer is full and the condition of the flat polyester
filter.
2. Safety protection. The 10 Amp. fuse blows if the vacuum motor is exposed to an overload
by main power or if the motor is defected.
3. Overheating. If the motor becomes overheated due to a chocked filter or for a blockage
in the piping, the thermostat will switch the motor off when temperature is over 90° C. It will
restart when it is cooled down, after about 8-10 minutes. If after you have excluded that a
stoppage somewhere between the motor and the handle has happened, call the customer
service.
4
. Flexible hose is blocked.
If suction at the inlet valve is correct, but not on the handle, the
flexible hose could be stopped. It has to be verified by sight, by digit pressure or with a pro-
be.
1 2 3 4 5 6 7
Absence of
suction power
Weak suction
power
Motorbreak
The motor does not
switch off
Defective running
of the motor
Voltage supply
fells down
TROUBLESHOOTING CHART
12