19
GB
6 Troubleshooting
6
Troubleshooting
6.1 Before you send in the appliance
Before contacting your authorised Dirt Devil dealer, Dirt Devil service partner or appliance market, first follow the procedure in the following table to check
if you can handle the problem yourself.
6.2 List of consumable parts
6.3 Sources
Z
page 62, „International Service“
.
6.4 Disposal
The filters used are made of environment-
friendly materials and can de disposed of with
your domestic trash.
When the appliance has reached
the end of its usefulness, especial-
ly if dysfunctions recur, disable the
appliance by pulling the mains
plug out of the socket and cutting
off the power cord. Dispose of the
appliance in compliance with envi-
ronmental protection laws of your country.
Electrical waste must not be disposed of to-
gether with domestic waste. Consult your local
authorities or your dealer for advice on recy-
cling.
6.5 Warranty
The statutory warranty regulations in accord-
ance with the EU Directive 1999/44/EC apply.
In non-EU countries the minimum require-
ments of the warranty in the respective country
apply.
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
Z
chapter 3.4, „Switching off“
.
Problem
Possible cause
Solution
The appliance will not start
Plug is not plugged in or the appliance is not
switched on.
Insert the plug into a mains socket and switch on the appliance
Z
chapter 3.3, „Vacuum cleaning“
.
The socket does not carry current.
Test the cylinder vacuum cleaner at another socket which you are
sure carries current.
Power cord is damaged.
Have the cord replaced by the Dirt Devil Customer Service, address
Z
page 62, „International Service“
.
The vacuum cleaner sud-
denly stops.
The overheating protection has tripped, possibly
due to blocked suction channels, or similar.
Switch off the vacuum cleaner and pull the plug from the mains sock-
et. Eliminate the cause of overheating (e.g. blocked suction chan-
nels, etc.). Wait for about 45 minutes. After the appliance has cooled
off, you may switch it on again.
The results are unsatisfac-
tory in spite of the appliance
working correctly.
Dust container is overfilled.
Empty / clean the dust container.
Nozzle, telescopic tube or suction hose are
blocked.
Remove the obstacle. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
The filter is dirty.
Clean the respective filter,
Z
chapter 5.3, „Cleaning the exhaust fil-
ter“
or
Z
chapter 5.4, „Cleaning the dual motor protection filter“
.
The nozzle you are using does not suit the flooring.
Change the nozzle (Fig. 2 or Fig. 4).
The "carpet/hard floor" switch (Fig. 3/1) is in the
wrong position for the particular type of floor.
Set the "carpet/hard floor" switch to the correct position for the type
of floor (Fig. 3).
The appliance makes unu-
sual noises.
Sucked-in objects are obstructing the air stream.
Remove the objects. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
NOTE:
If you cannot solve the problem following these instructions, contact the Dirt Devil customer service (
Z
page 62, „International Service“
).
Item number
Description
5030001
Dual motor protection filter
5030002
Exhaust filter
M203
Parquet brush
M209
Turbo brush
M219
"Fellino" mini turbo brush
M232
long, flexible crevice nozzle
M5035_M5038.book Seite 19 Mittwoch, 11. September 2013 8:58 20
