TOUBLESHOOTING
GUIDE
14
WARNING:
TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Cleaner won’t run
Cleaner won’t pick
up or low suction
Dust escaping
from cleaner
Cleaner tools won’t
pick up
Headlight not
working
Dirt container
won’t lock in place
Brushroll not
rotating
1. Power cord not firmly plugged into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
4. Thermal Protector activated.
1. Dirt container not installed correctly.
2. Dirt container full.
3. Brushroll not on.
4. Dirty/clogged filter.
5. Dirt passage clogged.
6. Cleaning wand not installed correctly or misaligned.
1. Dirt container full.
2. Dirt container not installed correctly.
3. Cleaning wand not installed correctly or misaligned.
4. Filter not installed completely.
1. Dirt passage clogged.
2. Dirt container full.
3. Filter clogged.
4. Dirt container not installed correctly.
1. Bulb burnt out.
2. Loose electrical wires.
1. Dirt container lid not aligned properly.
2. Alignment tab not aligned.
1. Brushes clogged.
2. Brushroll switch in OFF position.
3. Brushroll needs to be reset.
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace fuse/reset breaker.
3. Take to service center. To find nearest location, visit our website at www.dirtdevil.com or call
1-800-321-1134.
4. Allow cleaner to cool - Pg. 4.
1. Review dirt container removal and replacement - Pg. 10 & 11.
2. Empty dirt container - Pg. 10.
3. Turn on brushroll - Pg. 7.
4. Remove HEPA filter and clean - Pg. 10 &11.
5. Remove dirt container and cleaning wand then check the hose inlets for obstructions - Pg. 8 & 10.
6. Review cleaning wand installation - Pg. 6.
1. Empty dirt container - Pg. 10.
2. Review dirt container removal & replacement - Pg. 10 & 11.
3. Review cleaning wand installation - Pg. 6.
4. Review filter removal & replacement - Pg. 10 & 11.
1. Remove dirt container and cleaning wand then check hose inlets for obstructions - Pg.8 & 10.
2. Empty dirt container - Pg. 10.
3. Clean filter - Pg. 10.
4. Review dirt container removal and replacement - Pg. 10 & 11.
1. Replace bulb - Pg. 13.
2. Take to service center. To find nearest location, visit our website at www.dirtdevil.com or call
1-800-321-1134.
1. Remove and realign lid - Pg. 10 & 11.
2. Realign tab - Pg. 10 & 11.
1. Unplug unit. Remove debris from brushroll.
2. Slide brushroll ON/OFF switch to the ON position to activate brushes - Pg. 7.
3. Press brushroll reset button - Pg. 7.
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE. CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
®
Dealer or visit our website at www.dirtdevil.com. Costs of any transportation to and from any place of repair are to
be paid by the owner. The service parts used in this unit are easily replaced and readily available from an authorized Royal
®
Dealer or retailer. Always identify your cleaner by the model number and manufacturing
code when requesting information or ordering replacement parts. (The model number appears on the bottom of the cleaner.)
Summary of Contents for M130000
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