17
4 Troubleshooting and technical data
GB
4
Troubleshooting and technical data
4.1
Before you send in the appliance
Before contacting us or even sending the appliance to us, use the table to
check whether you can correct the problem yourself.
4.2
Warranty
The statutory warranty regulations in accordance with the EU Directive
1999/44/EC apply.
In non-EU countries the minimum requirements of the warranty in the re-
spective country apply.
4.3
Disposal
Dispose of the appliance in compliance with the environmental
protection laws of your country. Electrical waste may not be dis-
posed of together with domestic waste. Use local old-appliance
collection points instead.
The filters and dust filter bags are made from environmentally-friendly ma-
terials. You can dispose of them — as opposed to the appliance itself —
with your domestic waste, provided they do not contain anything that is for-
bidden from disposal in domestic waste.
4.4
Technical data
Technical and design specifications may
be changed in the course of continuous
product improvement. © Royal Appli-
ance International GmbH
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the
appliance and disconnect it from the mains before starting troubleshoot-
ing.
Problem
Possible cause / solution
The dust filter
bag change
indicator ap-
pears in the
window (Fig.
26).
The dust filter bag is full.
Change the dust filter bag
Z
Chapter 3.1, ‘Changing
the dust filter bag’
.
The filters are dirty.
Clean the respective filter,
Z
Chapter 3.2, ‘Cleaning /
changing the motor protection filter’
or
Z
Chapter 3.3,
‘Cleaning / changing the exhaust filter’
.
Nozzle, telescopic tube or suction hose is blocked.
Remove the obstacle. If necessary, use a long wooden
stick (e. g. a broomstick) to do this.
The vacuum
cleaner stops
suddenly.
The overheating protection has tripped (possibly due to
blocked suction channels, filters, or similar).
1.
Switch the appliance off and pull the plug out of the
socket.
2.
Remove the cause of overheating (e.g. by disas-
sembling telescopic tube and suction hose and re-
moving the obstacle and/or cleaning filters).
3.
Wait around 45 minutes until the appliance has
cooled down.
4.
After the appliance has cooled off, you may switch
it on again.
Problem
Possible cause / solution
The cleaning
results are
unsatisfacto-
ry in spite of
the appliance
working cor-
rectly.
Bypass vent (Fig. 10) is open.
Close the bypass vent (Fig. 10).
Position of the suction power control is not appropriate
(Fig. 19).
Adjust the position of the suction power control (Fig.
19).
The attached nozzle is unsuitable.
Change the nozzle,
Z
Chapter 2.1, ‘Assemble appli-
ance and adjust nozzles to surface’
.
Collar brush of the floor nozzle is in a position inappro-
priate to the floor (Fig. 6 – 7).
Adjust the position of the collar brush to the floor via the
switch on the floor nozzle (Fig. 6 – 7).
The dust filter bag is full.
Change the dust filter bag
Z
Chapter 3.1, ‘Changing
the dust filter bag’
.
The filters are dirty.
Clean the respective filter,
Z
Chapter 3.2, ‘Cleaning /
changing the motor protection filter’
or
Z
Chapter 3.3,
‘Cleaning / changing the exhaust filter’
.
Nozzle, telescopic tube or suction hose is blocked.
Remove the obstacle. If necessary, use a long wooden
stick (e. g. a broomstick) to do this.
NOTE:
If you cannot solve the problem following these instructions, contact the
Dirt Devil customer service (
Z
Page 54, ‘International Service’
).
Type of appliance
: Bagged vacuum cleaner
Model name
:
Black Label BG74
Model
: DD 3274 (-0/-1/.../-8/-9)
Voltage
: 220-240 V ~, 50/60 Hz
Power
: 700 W
max. available dust bag capacity
: approx. 2.0 litres
Power cord length
: approx. 6 m
Weight
: approx. 3.9 kg
