28-0014 GSM REMOTE CAMERA USER MANUAL
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4.14 Getting help
The user sends following SMS message in order to:
Getting normal command list via SMS:
•
For
master
and
family
users
：
#09#
(46)
•
For
guest
users
：
#09#
password
#
(47)
4.15 Resetting the camera
User can reset the camera to factory setting if the user fo rgot the master number or
camera do not work normally.
After reset factory setting, camera will de lete all setting numbers and setting values,
user need to setup master number from beginning.
Method 1: Reset via the camera
•
Switch TUTA camera off. It must remain off for a minimum of 20 seconds.
•
Press and hold the
Reset
button and then switch TUTA camera back on.
•
The indicator light will be green for 2-4 seconds after which it will flash red.
•
If the resetting of TUTA camera is successful, a “Beep …” tone will be emitted.
Method 2: Reset via SMS command
The user sends following SMS message to TUTA camera in order to:
Reset the camera:
#08#
password
#
(48)
Chapter 5 General Troubleshooting
No.
General Trouble
Possible Reason
Solution
1
Can’t start camera
(Indicator is working)
Other master is already set in the
camera.
Recover to factory default
setting.
2
All functions disable
(Indicator is working)
Caller ID presentation or MMS
functions of the SIM card do not
active, insufficient fee of the SIM
card.
Contact network provider to
active SIM card function. Pay
for the card.
3
Indicator constant light
in red color.
Can’t find or identify the SIM card.
SIM card no install properly:
Power off the camera and
check it again.
4
Camera didn’t
response of any
operation.
TUTA camera work abnormally.
Switch off the power, check
SIM card, or reset factory
setting.
5
After starting the
camera, indicator
Network signal weak or network
busy.
Place the camera at other
place with strong signal and
