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For troubleshooting, please visit 

www.lifeshield.com/support-center

CP-01 Certified: 

False Alarm Reduction Features

Your LifeShield Security System includes features intended to help you reduce false alarms. Studies by security industry organizations and law enforcement have determined 

that many false alarms can be avoided through better understanding of security systems and by setting certain parameters to more user-friendly levels. The industry has 

adopted a standard known as ANSI/SIA CP-01 which is now required in many municipalities, and is implemented in your LifeShield Security System. The following summarizes 

many of the key features. 

EXITING YOUR HOME

Exit Delay

 – This is a period of time after you Arm the system during which you may exit your premises without tripping an Alarm. Your system provides a range of times 

from 45 seconds to 4 minutes. The default (and recommended) setting is 60 seconds. This may be changed in LifeShield web by going to Settings | System, selecting a 

time from the dropdown and clicking Save. However, there is an exception to this setting during Remote Arming (see below).

Exit/Entry Tone 

– During the Exit Time, your system will beep to let you know that Arming is in progress. During the last 10 seconds, the beeping will speed up to warn you 

that the Exit Time is about to expire. When the beeping stops, the system is Armed. During Entry Delay, your system will beep to let you know that the system will Alarm if 

it is not Disarmed prior to expiration of Entry Delay. When the beeping stops, the system will Alarm if you have not Disarmed. The default setting for the Console and the 

Base beep for Exit and Entry Delay is ON. This may be changed in LifeShield Web or on the Touchpad by going to Settings | Devices, selecting on/off and clicking Save.  

You are permitted to turn off Progress Annunciation on either the Entry Keypad or Base, but not both. At least one unit must be set to sound Progress Annunciation.

Exit Time Restart

 – The system includes an option whereby during Exit Time, if a sensor trips, restores, and then trips again prior to the end of Exit Time, the Exit Time 

will restart. This might occur, for example, if you exit the premises and then immediately return during the Exit Time to retrieve something. This may be changed on the 

Console by going to Menu | Security Setup | Enter Master Code | Exit Delay Restart. The default setting of this option is ON. 

Exit Error

 – Exit Error occurs if a sensor is tripped when Exit Time expires. This might occur if a door was not fully closed after leaving the premises. Depending on the 

Arm mode, Entry Delay will begin immediately. If the system is not Disarmed before Entry Delay expires, an Alarm will be sent to the monitoring center with an Exit Error 

message included. 

Unvacated Premises/Auto Stay

 –The system includes an option whereby if you Arm Away from within your premises, but do not exit the premises (i.e. a door does not open), the 

system will Arm Stay instead. If you have motion sensors, for example, set to Away but not to Stay, the motion sensors will therefore not be monitored. The default setting of 

this option is ON, but may be changed in LifeShield web or on the Touchpad by going to Settings| System, selecting on/off and clicking Save.

ENTERING YOUR HOME

Entry Delay

 – This is a period of time after entry to the premises to Disarm the system before the system Alarms. Entry Delay is selected by sensor. Your system provides a range 

of times from 30 seconds to 4 minutes. The default (and recommended) setting is 30 seconds. This may be changed in LifeShield web by going to Settings | Sensors, clicking on a 

sensor, selecting a time from the drop down and clicking Save. However, there is exception to this setting – Arm Instant Stay overrides Entry Delay. Window sensors are no longer 

offered an Entry Delay option, and all newly installed window sensors have no (zero) Entry Delay.

Disarm

 – When the system is in Entry Delay, you must Disarm to prevent an Alarm. On the Touchpad/Keypad, you may press Cancel and then your 4-digit code, or you 

may just enter your 4-digit code. The beeping during Entry Delay will stop when you press the first digit. However, if your code is incorrect or times out, the beeping will 

resume. Other methods also exist to Disarm, such as the Keychain Remote or mobile applications.

REMOTE ARMING USING KEYCHAIN REMOTE

Your Keychain Remote is a remote control device. The buttons are mechanically designed to minimize inadvertent activation of the Arm and Cancel buttons. However, if car 

keys or other objects press against these buttons while in your pocket or purse, the system may Arm or Disarm without your knowledge. If this occurs, take steps to avoid 

objects from pressing these buttons in the future.

Remote Arming Exit

 – The system includes an option whereby no Exit Time is applied when the system is Armed using the Keychain Remote, The default setting of this  

option is OFF (i.e. Exit Time is applied when Arming from Keychain Remote), but may be changed in LifeShield web by going to Settings | System, selecting on/off and 

clicking Save or on the Touchpad by going to Settings | System | System Settings.

When the system is Disarmed using the Keychain Remote and no sensor has been tripped, Entry Delay does not apply. This might occur if you Disarm from outside the 

premises and before you open your door.

The Keychain Remote will blink red/green to indicate whether a command was successful. The Keychain Remote will also quietly chirp. If you press Away or Stay, a single 

blue means Arming, while green means sensor open, and red means Arm was not successful (a door or window is open and system is Not Ready to Arm). If you press 

Cancel, a double green blink means the Disarm was successful.

In order to activate Panic from your Keychain Remote, two steps are required. First, you must enable the panic feature via the Console by going to Menu | Security Settings 
| Enter Master Code | Keychains | Select Keychain | Panic Enable. Second, you must press and hold both Stay and “

*

” buttons simultaneously for 2 seconds.

For troubleshooting, please visit 

www.lifeshield.com/support-center

Summary of Contents for LifeShield Home Security

Page 1: ...2021 Cabot Blvd West Langhorne PA 19047 1 Cellular Upgrades May 2015 ...

Page 2: ...1 Upgrading Your Cellular LifeShield System ...

Page 3: ... from anywhere in your home so you re always connected 1 Welcome New features included with your upgrade Exclusive 3 layers of backup protection built in Faster RESPONSE TIME Exclusive smash crash protection SET UP NOTIFICATIONS AND REMINDERS NOW GO TO LOGIN LIFESHIELD COM Comparing new security base with your current system Response time refers to the time to send an alert from your home to the m...

Page 4: ...r system They will transfer but upgrading improves performance The Console and or Handset WILL NOT move over and will be replaced with an Entry Keypad If you have any questions you can reach us by calling customer service at 877 251 4487 For troubleshooting support Go to lifeshield com support center To make accessory purchases Go to the Online Store by logging into LifeShield at login lifeshield ...

Page 5: ...by inserting top tabs before snapping back into place 4 Plug the Power Cord into the back of the Keypad then into a power outlet 5 Enter activation code 438 700 a The screen will read Registration successful when complete Keychain Remote You need to first start by deleting the old Keychain Remote s To do this please follow the steps below 1 Go to Settings Users Select the User from the middle menu...

Page 6: ...but sensors are not chiming please reboot the Base by tapping the red button on the back of the base 4 Once your new base is ready to go you may unplug your old base and console handset from power and ethernet A 2 Base Front LED Status Light Base Back Power The Security Touchpad is the primary controller for your system and should be placed in a high traffic location in your home i e where you ent...

Page 7: ...ychain Remote 3 Connect Entry Keypad INST OFF 1 2 3 4 5 6 7 8 9 0 Entry Keypad B 1 Snap Tabs Tabs B 2 B 3 For troubleshooting please visit www lifeshield com support center ACTIVATING THE KEYCHAIN REMOTE You need to first start by deleting the old Keychain Remote s To do this please follow the steps below 1 Go to Settings Users Select the User from the middle menu Click Remove next to the word Key...

Page 8: ...test if the sensor has been activated place the provided magnet against the side of the sensor with 3 raised lines Separate the sensor from the magnet at least 4 apart from each other If the sensor has been correctly activated you will hear a chime PLACING THE SLIM SENSORS 1 Determine the placement and orientation of the senor and the magnet on your door or window Be sure the three raised lines on...

Page 9: ... Code if prompted Sensors Select Select Motion from the drop down menu Click Add Follow the instructions on the Security Touchpad to complete the activation PLACING THE MOTION SENSORS 1 Determine where to place the Motion Sensor Make sure the Motion Sensor has a clear line of sight and isn t blocked by any objects i e curtains or furniture Avoid areas that can cause false alarms such as air condit...

Page 10: ...ensor will be placed and use a pencil to mark precisely wherethe Fire Safety Sensor will be mounted 2 Keep these rules in mind when determining where to place your sensor THE FIRE SAFETY SENSOR CAN BE NO MORE THAN 3 AWAY FROM THE SMOKE DETECTOR THE MICROPHONE THE THREE SMALL CIRCLES ON THE TOP OF THE SENSOR MUST BE CLOSEST TO THE SMOKE DETECTOR 3 Mount the back place to the ceiling using either th...

Page 11: ...om plate 2 Remove battery tab Insert the battery 3 Verify that the LED light on the front of the Repeater light up This will verify that the battery has been plugged in correctly 4 Snap the back plate back onto the Repeater 5 Using the power cord provided plug into the back of the Repeater 6 Plug the power cord into a power outlet 7 On your Security Touchpad go to Settings Devices Select the on th...

Page 12: ...10 Now that your system is all setup please visit the Google Play Store or iTunes to download our Free mobile Application Setup Complete ...

Page 13: ...e light on the front of the Base is FLASHING ALTERNATING ORANGE RED The Base is trying to connect to the Internet failed to connect and is trying to connect again Ensure your home Internet is working If the Internet is working and the light does not return to solid Green please contact customer support at 877 251 4487 The light on the front of the Base FLASHING ALTERNATING BLUE WHITE The firmware ...

Page 14: ...ol the house with the shield Enter your Master Code Drag the lock icon to the AWAY arming symbol the house with the shield Enter your Master Code Drag the lock icon to the INSTANT arming symbol the house with a person and lightning bolt Enter your Master Code Drag the lock icon to the INSTANT arming symbol the house with a person and lightning bolt Enter your Master Code Drag the lock icon to the ...

Page 15: ...tion sensors for example set to Away but not to Stay the motion sensors will therefore not be monitored The default setting of this option is ON but may be changed in LifeShield web or on the Touchpad by going to Settings System selecting on off and clicking Save ENTERING YOUR HOME Entry Delay This is a period of time after entry to the premises to Disarm the system before the system Alarms Entry ...

Page 16: ...window sensor and a motion sensor are included in the Cross Zoning list But you may place any door window motion glass break sensor in the Cross Zoning list Note that if only 1 sensor trips but not a second sensor the system does not alarm If the first sensor does not restore close that sensor will be bypassed until the next Disarm If the first sensor restores that sensor will continue to particip...

Page 17: ...municipality as soon as possible to begin the necessary processes that may be needed in your area You may be required to assist in the permit process Responding To An Alarm 1 PANIC When panicking your system from your Security Touchpad it must be on the same network as your base or directly connected to your base The PANIC button in the top right corner will be highlighted orange Press this once a...

Page 18: ...stem understands a phone line is being used LifeShield recommends a telephone line for redundant backup communications to the monitoring center in case there s ever an interruption to your broadband connection 6 Will LifeShield cause interference with other RF products like my wireless network Wi Fi LifeShield uses advanced radio frequency technology to avoid interference with other devices 7 How ...

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