DirecTV H20 User Manual Download Page 83

Page: 83 / 102

See Chapter 1 for a full description of screen resolutions, formats, and Native mode. Th

e DIRECTV

HD Receiver provides the display formats shown in the following table:

Selected

Resolutions

Remote Control FORMAT Key Cycle

(➠

= Press FORMAT key)

480i, 480p

480i/Stretch

➠

480i/Letter

➠

480i/ Crop

➠

480p/Stretch

➠

480p/Letter

➠

480p/ Crop

720p

720p/Stretch

➠

720p/Letter

➠

720p/ Crop

1080i

1080i/Stretch

➠

1080i/Letter

➠

1080i/ Crop

480i, 480p,

720p

480i/Stretch

➠

480i/Letter

➠

480i/ Crop

➠

480p/Stretch

➠

480p/Letter

➠

480p/ Crop

➠

720p/Stretch

➠

720p/Letter

➠

720p/ Crop

480i, 480p,

1080i

480i/Stretch

➠

480i/Letter

➠

480i/ Crop

➠

480p/Stretch

➠

480p/Letter

➠

480p/ Crop

➠

1080i/Stretch

➠

1080i/Letter

➠

1080i/ Crop

720p, 1080i

720p/Stretch

➠

720p/Letter

➠

720p/ Crop

➠

1080i/Stretch

➠

1080i/Letter

➠

1080i/ Crop

All selected

(480i, 480p,

720p, 1080i)

480i/Stretch

➠

480i/Letter

➠

480i/ Crop

➠

480p/Stretch

➠

480p/Letter

➠

480p/ Crop

➠

720p/Stretch

➠

720p/Letter

➠

720p/Crop

➠

1080i/Stretch

➠

1080i/Letter

➠

1080i/Crop

Native

Native/Stretch

➠

Native/Letter

➠

Native/ Crop

NOTE: This chart is for 4:3 TV Ratio. For 16:9 TV ratio, “Pillar” box is displayed instead of “Letter”.

e following table shows the resolutions that can be output from each type of connection:

Output Connection

Available Resolutions

YPbPr

1080i, 720p, 480i, 480p

HDMI

1080i, 720p, 480i, 480p

S-Video

480i

Video (RCA Type/Yellow)

480i

NOTES:

720p and 1080i are HD formats. 480i and 480p are not.

S-Video and RCA outputs display all resolutions as 480i.

Display resolutions

and formats

Summary of Contents for H20

Page 1: ... Cool A highly defined guide for my high definition satellite receiver user s guide rethink tv DIRECTV HD Receiver ...

Page 2: ...manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including ampliﬁers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong ...

Page 3: ...hing and fully inserted Avoid audio hum or interference by inserting all cable plugs ﬁrmly into their jacks Also place Audio Video A V cables to the sides of the TV back panel rather than down the middle once connected Try not to coil any twin lead cables and keep them away from A V cables as much as possible Never insert objects of any kind into any openings in the DIRECTV Receiver other than the...

Page 4: ...hose signal is displayed on your TV BLUE In live TV displays the Mini Guide other functions vary look for onscreen hints ADVANCE PLAY RECORD FFWD STOP REPLAY REWIND PAUSE ACTIVE For future use GUIDE Displays the onscreen program Guide EXIT Exits any menu and returns to last channel viewed ARROWS Move highlight to items in whatever direction needed INFO Displays info for a highlighted or fullscreen...

Page 5: ... Welcome to the DIRECTV Family ...

Page 6: ...RECTV HD Receiver Front Panel 17 DIRECTV HD Receiver Rear Panel 18 Choose Your Setup 20 Guided Setup Activation 28 Programming Your Remote Control 33 Options for Changing Video Output 34 Using Your IR RF Remote to Control Your DIRECTV HD Receiver 36 Receiving Local Oﬀ Air Broadcast Channels 37 Chapter 2 What s On Watching TV 41 The Guide 45 Autotune 47 Pay Per View 49 This is the Table of Contents...

Page 7: ...Information 82 DIRECTV PROTECTION PLAN 83 FCC Customer Information 85 Index 89 Icon Reference Inside Back Cover Important This device incorporates an anticopy process technology that is protected by U S patents and other intellec tual property rights The anticopy process is licensed for non commercial home use only Reverse engineering or disas sembly is prohibited Unauthorized changes or modificat...

Page 8: ... Are you ready to watch totally cool high definition TV We thought so ...

Page 9: ...e 14 Cables Connections 17 DIRECTV HD Receiver Front Panel 18 DIRECTV HD Receiver Rear Panel 20 Choose Your Setup 28 Guided Setup Activation 33 Programming Your Remote Control 34 Options for Changing Video Output 36 Using Your RF IR Remote to Control Your DIRECTV HD Receiver 37 Receiving Local Off Air Broadcast Channels Chapter 1 Getting Started ...

Page 10: ...the family DIRECTV Pay Per View oﬀers a handy choice in recent hit movies plus exciting live sports concerts and specials even Pay Per View selections in HD There s exclusive sports subscriptions for every taste and team Even access to 36 commercial free music channels To deliver this unique programming and enhance your entertainment experience the DIRECTV HD Receiver has been designed to be simpl...

Page 11: ...Guide Professional installation is highly recommended Your dish needs to be mounted in a position where it has access to the satellite signals and RG 6 coaxial cables must be run into the room s where your receiver s will be located If you choose to install the dish yourself see the separate instruction manual that came with your satellite dish antenna Package Contents The following items are incl...

Page 12: ...re terms you might see used regarding Digital TV broadcasts Although your DIRECTV HD Receiver is a true HD receiver the type of TV or monitor you plug it into SD ED or HD can aﬀect the resolution of the TV picture you see See Resolutions and Interlacing on page 6 for an explanation of display resolutions 4 SD standard deﬁnition is digital TV that oﬀers a picture quality that is better than older a...

Page 13: ... broadcast stations make digital TV programs including high deﬁnition available Reception may vary based on your geographic location What You Can Watch With the DIRECTV HD Receiver you have access to all types of televised programming including 4 DIRECTV high deﬁnition and standard deﬁnition digital programming via satellite including network channels if oﬀered in your area DIRECTV service subscri...

Page 14: ...f those frames contains all of the lines of image or every other line Interlaced signals take every other line from 2 frames each lasting 1 60th of a second and combine them into one frame lasting 1 30th of a second In this way interlacing tricks the eye into thinking it s seeing twice the resolution that s actually being displayed In non interlaced video referred to as progressive scan video fram...

Page 15: ...s 16 9 nearly twice as wide as it is tall This is not coincidentally more like the shape of movies shown in theaters which makes HD an ideal format for viewing movies on TV You will be able to see much of what is captured on ﬁlm but lost on an SDTV display Screen Formats What if you re watching a nearly square shaped 4 3 broadcast on a 16 9 TV or vice versa The DIRECTV HD Receiver lets you choose ...

Page 16: ... bar color press MENU then select Settings Select Setup then select the Display menu Highlight the Preferences tab and press SELECT then set Bar Color option to the desired color See your TV owner manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to ...

Page 17: ...s a 4 3 format TV or monitor your format options include these For 4 3 program signals Fills TV Screen For 16 9 program signals Letterbox Stretch Crop Only Letterbox shows the entire original 16 9 image without distortion ...

Page 18: ...t edges To change the bar color access the HDTV screen in System Setup as described above then select the desired bar color option under the TV Ratio tab Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to ﬁll the screen Your entire screen will be full but the images are a little stretched to compensate Crop This for...

Page 19: ... a 16 9 format TV or monitor your format options include these For 4 3 program signals Pillar Box Stretch Crop For 16 9 program signals Fills TV Screen Only Pillar Box shows the entire original 4 3 image without distortion ...

Page 20: ... If you think the hardware is awesome just wait until you see what comes out of it ...

Page 21: ...er Your DIRECTV Receiver picks up the signal from your satellite dish antenna and translates it into viewable TV programming Access Card Contains information about your DIRECTV service It must be properly inserted for your receiver to work and to activate your programming Oﬀ Air Digital Antenna not included This antenna attaches to the back of your DIRECTV HD Receiver and is used to receive local ...

Page 22: ...connection standard that has been replaced by HDMI and is compatible with HDMI DVI carries video only You can also use an HDMI to DVI converter not included which also carries video only so must be used with audio cables to receive the audio signal Component Video Output YPbPr The component connector provides high quality video for your HDTV system Component video is also referred to as YPbPr It u...

Page 23: ...udio Video A V cables provide very good picture quality and stereo sound and should be used if you don t have HDMI component or S Video cables or your TV does not have HDMI component or S Video jacks The DIRECTV Receiver s A V jacks are color coded yellow for video red for right audio and white for left audio If your TV has only one input for audio mono connect it to the left white audio jack on t...

Page 24: ... This is the part where you might want to invite your favorite gear head over for pizza If you are your favorite gearhead pat your self on the back ...

Page 25: ...m the remote control 3 GUIDE Displays the onscreen program guide 4 RESOLUTION RESOLUTION INDICATOR The RESOLUTION key switches the output resolution of the HD receiver Each time you press the key it cycles to the next available resolution 1080i 720p 480i and 480p The adjacent lights indicate the current resolution setting 5 MENU Brings up the Quick Menu to access settings and services 6 ARROWS Mov...

Page 26: ...channels 2 SATELLITE IN Use to connect the DIRECTV HD Receiver to the satellite dish antenna 3 USB For future services and accessories Additional hardware may be required 4 S VIDEO OUT Provides the best non HD picture quality better than VIDEO RCA type jacks If your TV has only RCA and S Video jacks use it along with the audio jacks S Video only carries picture information not sound to connect to ...

Page 27: ...DIO OUT OPTICAL Provides digital quality audio signal Cable sold separately 9 HDMI Provides the best quality HD picture better than YPbPr component video The HDMI also provides audio for a high quality one cable solution Cable sold separately 10 RF REMOTE ANTENNA Used to receive the signal from your remote when it s being used as an RF remote 11 PHONE JACK Connects the DIRECTV HD Receiver to a tel...

Page 28: ...lug in all power cords This section gives detailed instructions on the types of connections you can make depending on the equipment you have in order to get the best picture and sound quality Note that the back panels of your TV and other equipment may not exactly match those illustrated When working with cables be sure to connect corresponding outputs and inputs Video OUT to Video IN Right Audio ...

Page 29: ...l Analog Audio These connections are described on the following pages Everybody wants to be connected Due to restrictions imposed by copyright holders certain programming may include content protection meaasures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment for add...

Page 30: ...o input on your TV Note The S Video cable will not provide an HD signal to your TV Not recommended Non HD You can use RCA connectors to connect your DIRECTV HD Receiver to your TV but it is not recommended To get the best quality of image use one of the above methods However if your TV does not support S Video component or HDMI connections connect one end of the RCA cable usually with a yellow plu...

Page 31: ...PONENT IN S VIDEO IN S VIDEO HDMI includes video audio S VIDEO HDMI HDMI DIGITAL AUDIO IN OPTICAL DIGITAL AUDIO IN COAXIAL G O O D B E T T E R B E S T Note Do not confuse the component YPbPr cable with a standard Audio Video RCA type cable Observe the Red Green Blue color coding You will not get HD video if you use the Video Out connector on your DIRECTV HD Receiver or TV ...

Page 32: ...le is not included with the DIRECTV HD Receiver Best 2 You may also receive digtal audio by connecting an Optical Audio cable from the DIGITAL AUDIO OUT OPTICAL jack on your DIRECTV HD Receiver to a DIGITAL AUDIO IN OPTICAL jack on your TV This output can also be used if you wish to listen to audio on a stereo or home theater system even if you are already using an HDMI cable for audio on your TV ...

Page 33: ...e those illustrated SATELLITE IN DIRECTV HD Receiver SATELLITE IN Television Television COMPONENT IN S VIDEO IN HDMI DIGITAL AUDIO IN OPTICAL RCA type DIGITAL OPTICAL NOTE For best audio quality use the HDMI cable for audio and video See Making the Video Connections G O O D B E S T 2 ...

Page 34: ...om or in a setup where objects are likely to block the beam from your remote to your DIRECTV HD Receiver such as the receiver is in a cabinet with a door then plug the RF remote antenna into the RF REMOTE ANTENNA jack on your receiver Your receiver defaults to IR functionality You can activate RF functionality during Guided Setup After Guided Setup you can activate RF functionality by going to the...

Page 35: ... IN OFF AIR IN SATELLITE IN 1 1 2 2 4 3 5 Receiver DIRECTV HD Receiver While you re looking at the back of your DIRECTV HD Receiver write down the serial number receiver ID and model number You ll need them later Model Receiver ID Serial Copy these numbers to page 82 along with your other purchase information ...

Page 36: ...e far left position 2 Press TV POWER ON The DIRECTV Receiver will turn on 3 The ﬁrst screen will allow you to select a language Using the arrow keys on the remote control move to the language you prefer and press SELECT 4 You will see a Welcome screen TIP SELECT MENU You may decide to set up change or adjust some of the settings later When you re ready press MENU on your remote press SELECT on Set...

Page 37: ...tomatically adjust resolution to match the resolution of individual TV programs as they are tuned 4 Primary Local Network If you ve chosen to set up both your Satellite Dish and Oﬀ Air Antenna you will see this screen near the end of Guided Setup The receiver will use the ZIP code you enter on this screen to determine what locally broadcast digital stations are available to you Setting up a Second...

Page 38: ... your setup functions If you ve installed your satellite dish and system yourself you ll be guided though various functions for optimizing your signal and setup including positioning your dish and a system test If you had your system professionally installed these functions already have been completed After these setup procedures are complete you ll see a message onscreen that says Acquiring Satel...

Page 39: ...fore you make the call be sure to 4Have on hand your service address social security number and a valid major credit card 4Note your access card and receiver ID numbers You may have written them down earlier in this chapter When you re ready just call 1 800 DIRECTV 1 800 347 3288 and pick the programming package that s right for you ...

Page 40: ... Hang in there Just a little more techie stuff to go ...

Page 41: ...Settings and press SELECT 3 Highlight Setup and press SELECT 4 Press SELECT on Remote in the left menu 5 Follow the onscreen instructions to program your remote for your TV or additional equipment AV1 and AV2 Once your remote is programmed to work with your TV the VOL and MUTE key control the TV regardless of the slide switch position If you would like to change the VOL and MUTE to work with other...

Page 42: ...e based on the TV Aspect Ratio you set in System Setup With each press an onscreen message will let you know what the current resolution format setting is For example if you indicated that your TV supports only 1080i 480i and 480p and it is a 16 9 television and Native is turned oﬀ the cycle of settings for the FORMAT key are as follows 1st press 480i Stretch 6th press 480p Crop 2nd press 480i Let...

Page 43: ... this you ll need to change your resolution setting Press MENU select Settings then Setup then HDTV in the left side menu Press SELECT on the Resolution tab and mark or unmark the TV Resolutions to display the resolutions supported by your television RESOLUTION Key on Receiver Front Panel This key is used to cycle all available resolutions on your DIRECTV HD Receiver It does not cycle format setti...

Page 44: ...e the DIRECTV HD Receiver without having to point your remote directly at it such as when the receiver is installed in a cabinet or you use the remote from another room in your house The operating range of the remote is up to 200 feet with some possible decrease due to weak batteries or obstacles such as walls in your house Once programmed your RF will be addressed to only one receiver so will not...

Page 45: ...our options Pick the one closest to you as your primary network area In some cases there may be more than two cities displayed You may decide to also enter a secondary local network if more than one is available to you but this is optional To scan for oﬀ air channels and set up the local network areas after Guided Setup do the following 1 Press MENU 2 Press SELECT on Settings in the Quick Menu 3 S...

Page 46: ... Now let s watch some TV ...

Page 47: ...39 41 Watching TV 45 The Guide 47 Autotune 49 Pay Per View Chapter 2 What s On ...

Page 48: ......

Page 49: ...in detail later in this chapter Keep in mind either way you ll only be able to access those channels in your chosen DIRECTV programming package For a list of the channels available in the DIRECTV programming packages visit DIRECTV com Use the black keys on the left side of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to th...

Page 50: ...6 1 2 3 4 5 7 ...

Page 51: ...e are no new or unread messages 7 Parental Controls Parental Controls lock status Three icons Locked ﬁlled in lock icon unlocked hollow unlocked icon and temporarily unlocked ﬁlled in locked icon Music Channels Your DIRECTV service includes dozens of enjoyable continuous commercial free music channels with something for every taste Tune to these just as you would to any channel You ll see a specia...

Page 52: ......

Page 53: ... later change the channel ﬁnd and purchase a pay per view movie or event or search for a program you re interested in Icons you may see in the Guide 4 Broadcast in letterbox 16 9 widescreen format 4 All Day Ticket Pay Per View showings pay once watch all day 4 HD program 4 Dolby Digital audio available G U I D E Press the GUIDE key twice to skip the Category Sort screen TIP ...

Page 54: ...a program that is on now highlight the program and press SELECT Selecting a future program displays program information 4 Press INFO when you ve highlighted a show in the Guide to view a more in depth description and options Pressing INFO when you ve highlighted the channel name displays the channel s listing for up to 7 days 4 Press SELECT when you ve highlighted a channel cell far left to view t...

Page 55: ...th speciﬁc options 1 Highlight a program that interests you and press INFO 2 Highlight and select Autotune A screen is displayed where you can set Autotune options for that program Follow the onscreen instructions to set the program to autotune as you wish 3 Select the Set Autotune button then OK on the conﬁrmation screen If a program you select to autotune conﬂicts with another program you will b...

Page 56: ...m stop 5 minutes after the scheduled end of the program Recording to VCR To record a program on your VCR make sure you ve connected your VCR properly to your DIRECTV Receiver then set up your VCR to record at the same time as a scheduled autotune and you re set See your VCR User s Guide for information on how to set it up for scheduled or manual recording To obtain optimum picture quality make sur...

Page 57: ...onscreen instructions As long as your receiver has been connected to a land based phone line you can use your remote to order You can cancel your pay per view order for any reason as long as none of the program has been viewed Press LIST to display the To Do List Press SELECT on the Purchase item in the left menu Select the desired program and follow the onscreen instructions You can also order DI...

Page 58: ... This is no ordinary menu It s really um quick ...

Page 59: ...2 Using the Quick Menu 52 Settings 54 Audio Options 55 Dolby Digital 56 Category Sort 56 Pay Per View 57 Find By 58 Date Time 58 Favorites 59 Caller ID Messages 60 Parental Controls Chapter 3 The Quick Menu ...

Page 60: ...y time For example when the Quick Menu is displayed over the Guide it displays special features to help you with the Guide Settings Selecting Settings in the Quick Menu displays a submenu of items that lets you customize adjust and keep track of your DIRECTV viewing experience Setup The Setup item in the Quick Menu displays the Setup screen where you can access the Info Test Satellite Antenna Setu...

Page 61: ...nge display settings such as native mode screen format bar color the Channel Banner display time the language in onscreen menus time zone for the clock and screen centering TV Type The TV Type option is where you can set your TV s aspect ratio and resolution Access Card Follow the onscreen directions to replace your access card You will need your old and new access cards to complete this process N...

Page 62: ...en the current program has alternate audio You can set the default so that whenever a program has alternate audio available it automatically plays this audio or you can change the alternate audio temporarily for the program you are watching In either case press MENU while in Live TV then To change the default audio from the Quick Menu select Settings select Setup then select Audio in the left menu...

Page 63: ... deliver 5 1 channel signals and not all programs are broadcast using Dolby Digital for DIRECTV programming Programs using this high quality audio standard are indicated by the words Dolby Digital in the program description in the Channel Banner see page 43 and the Guide see page 45 To change the Digital Audio format press MENU select Settings then select Setup Select Audio in the left menu Highli...

Page 64: ...emote to advance or reverse in 90 minute increments Press GUIDE to return to the regular Guide or EXIT to return to live TV Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category This option only appears in the Quick Menu over the Guide While in the Guide press MENU then select Pay Per View You will see three choices for sorting the listings Choose All to displ...

Page 65: ...h will be quicker if you narrow your search by selecting subcategories just follow the onscreen instructions Once you ve found a program you re after all you have to do is highlight and select the title to display when the program is on If you d like to repeat a previous search select Recent Finds then select your search to view matching programs Note Keep in mind when you search with Find by only...

Page 66: ...or perhaps a grouping of family channels just for the kids When you re using a Favorites list the Guide will only display those channels you ve chosen and you ll also only see those channels when you change channels using CHAN UP DOWN on your remote Keep in mind no matter what Favorites list you re currently using you can still always access any channel you receive by keying in its channel number ...

Page 67: ... delete that listing from your log The Notiﬁcation tab lets you turn the notiﬁcation feature on or oﬀ When the Notiﬁcation option is on you ll see a notice on your TV screen whenever a call comes in DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you Simply highlight and select a message in the list to read then you ll have the choice to keep or delete...

Page 68: ... Ratings Here you can set rating limits for Movies and TV 1 SELECT Ratings 2 Highlight the desired tab using the ARROW keys and press SELECT Note You can also use RED or GREEN to cycle tabs Movies Highlight and select the Movies tab then set the overall rating limit you wish to impose Brief descriptions of the ratings appear for your guidance TV Programs SELECT the TV tab then highlight and select...

Page 69: ...channel numbers for quicker access Use Block All or Allow All to save time if you wish to aﬀect a large number of channels Spending From the left menu SELECT Spending then set your preferred spending limit for any single pay per view purchase Simply key in the amount using the numbers on your remote Hours From the left menu SELECT Hours then set your preferred hours during which TV can be viewed Y...

Page 70: ...limitations set He or she will not be allowed to proceed without the passcode Using your passcode you can easily override the limits Let me in Temporarily or permanently unlocking a restriction is easy To temporarily unlock a particular program 1 When any controls are currently activated Unlock Now will appear if you try to tune to a restricted program 2 Select Unlock Now and enter the password Fo...

Page 71: ...delay each invalid passcode entered lengthens the delay for subsequent entry by one second To change your passcode at any time 1 Press MENU SELECT Parental Controls then Edit Settings 2 Scroll down to Passcode and press SELECT 3 Enter your old password then enter a new one twice to conﬁrm Don t use obvious numbers like birthdays or addresses for your passcode Your kids are smarter than you think ...

Page 72: ... Is there anything else you want to know It s probably here in the back ...

Page 73: ...65 66 Troubleshooting 77 Limited 90 Day Warranty 82 Product Information 83 DIRECTV PROTECTION PLAN 85 FCC Customer Information 89 Index Chapter 4 Other Info ...

Page 74: ...ve many common problems System Upgrades Your DIRECTV HD Receiver is able to receive upgrades or modiﬁcations to some of its features and functions These modiﬁcations will occur automatically usually at times when the receiver would likely be turned oﬀ If your receiver is on when an upgrade or modiﬁcation is sent you may experience a disruption in reception for a minute or two Your reception should...

Page 75: ...m guide information to be acquired Wrong picture blue screen snow or black blank picture The DIRECTV HD Receiver and most TVs and VCRs let you toggle between video sources If you don t see the signal you think you should be seeing try using these buttons to toggle between the signals 4 Press the TV VCR button on the VCR remote or on the VCR s front panel 4 Press the TV INPUT button on the DIRECTV ...

Page 76: ...o a standard wall mount phone jack or install a wireless phone jack that transmits Caller ID information DIRECTV HD Receiver will not turn on 4 Check to make sure the power cord is plugged into the DIRECTV HD Receiver and the wall outlet 4 Check the wall receptacle or extension cord to make sure it is live by plugging in something else 4 Make sure the remote control is on DIRECTV mode and press PW...

Page 77: ...ioner 4 If your TV turns oﬀ while playing and other lights appliances in your house do too you may have blown a circuit breaker or be experiencing a power outage 4 Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are aﬀected DIRECTV HD Receiver turns on or changes channels unexpectedly 4 An Autotune may have been activated See page...

Page 78: ... Receiver is connected to 4 Press the POWER button on the front of the DIRECTV HD Receiver 4 Press the red RESET button behind the door on the front panel of the DIRECTV HD Receiver Temporary loss of the satellite signal or Searching for Satellite Signal message 4 Your satellite system may be experiencing rain fade a temporary loss of the satellite signal due to unusually heavy rain clouds or rain...

Page 79: ...are out of sync 4 Try changing channels 4 Press LIST then EXIT 4 If neither of those work restart your DIRECTV HD Receiver Press the RESET button behind the access panel door on the front of the DIRECTV HD Receiver You can also press MENU press SELECT on Settings then SELECT Setup Select the Reset item from the left menu and follow the onscreen instructions My DIRECTV HD Receiver is frozen on a si...

Page 80: ...r than the DIRECTV HD Receiver that you have programmed the remote to control make sure you ﬁrst slide the MODE switch to the mode that is programmed for that device AV1 or AV2 The indicator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the MODE switch is in the correct position A remote control indicator ligh...

Page 81: ...st It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver First make sure that 4 All connections jacks cables etc are in place correctly see Chapter Two Getting Connected for more information 4 There are batteries in the remote control and they are working correctly 4 The access card is installed in the DIRECTV...

Page 82: ... reset all the remote control and clear all but DIRECTV mode follow these steps 1 Point the remote away from your DIRECTV Receiver and components Press and hold MUTE and SELECT until the light above the slide switch on the remote ﬂashes twice about 5 seconds 2 Enter 9 8 1 The light on the remote will ﬂash twice indicating you have cleared AV1 AV2 and TV modes Resolutions and Formats The tables on ...

Page 83: ...080i Stretch 1080i Letter 1080i Crop 720p 1080i 720p Stretch 720p Letter 720p Crop 1080i Stretch 1080i Letter 1080i Crop All selected 480i 480p 720p 1080i 480i Stretch 480i Letter 480i Crop 480p Stretch 480p Letter 480p Crop 720p Stretch 720p Letter 720p Crop 1080i Stretch 1080i Letter 1080i Crop Native Native Stretch Native Letter Native Crop NOTE This chart is for 4 3 TV Ratio For 16 9 TV ratio ...

Page 84: ... Our warranty may be limited but our enthusiasm for great TV is not ...

Page 85: ...USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY What is Covered Warranty coverage begins the day you purchase the product For ninety 90 days from the purchase date at the option of DIRECTV the DIRECTV HD Receiver will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes ...

Page 86: ... What is Excluded Your warranty does NOT cover 4 Labor charges for installation or setup of the product 4 Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product 4 Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of DIRECTV 4 Incidental or consequential damage...

Page 87: ...was designed manufactured approved and or authorized or repair of products damaged by these modiﬁcations 4 A product used for commercial or institutional purposes 4 DIRECTV makes no warranty that the access connection will be a local not long distance phone call 4 The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to tel...

Page 88: ... Out of Warranty Service To obtain out of warranty service contact DIRECTV at 1 800 DIRECTV for information on the possibility of and any costs for repair or replacement of out of warranty products ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXC...

Page 89: ...OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Don t despair if your warranty has expired Service is just a phone call awa...

Page 90: ...___________________________________________________________________ Serial No ____________________________________________________________________ Purchase Date ________________________________________________________________ Dealer Address Phone _________________________________________________________ Access Card _________________________________________________________________ Receiver ID _____...

Page 91: ...service calls when needed 4 24 hour Technical Support 4 Power surge related repairs 4 Dish antenna realignments 4 Cables switches and associated wiring throughout home 4 Replacement of defective equipment if problem can not be resolved over the phone 4 Defective remote control replacements 4 All parts and labor for repair Get ALL THAT FOR JUST 5 99 a month for accounts with standard DIRECTV Receiv...

Page 92: ...en continue with Step 2 2 SELECT Option B and then click the Next button at the bottom of the page 3 SCROLL down to Step 3 Add Additional Services and SELECT DIRECTV PROTECTION PLAN then CLICK on the Next button 4 REVIEW your change and CLICK on the Accept These Changes button If you have a DIRECTV Plus Receiver DIRECTV DVR DIRECTV HD Receiver DIRECTV HD DVR or DIRECTV Receiver with UltimateTV Ser...

Page 93: ...al Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate ...

Page 94: ... and Resolve Radio and TV Interference Problems This booklet is available from the U S Government Printing Oﬃce Washington DC To meet FCC requirements only peripherals computer input output devices terminals printers etc certiﬁed to comply with Class B limits may be attached to this device Operation with non certiﬁed peripherals is likely to result in interference to radio and TV reception To meet...

Page 95: ...by are the REN without the decimal point e g 03 is a REN of 0 3 If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to ﬁle a complaint with ...

Page 96: ...e line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company telephone company or a qualiﬁed installer DO NOT DISASSEMBLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which...

Page 97: ...l TV 4 DIRECTV HD Receiver Problems 67 DIRECTV mode 68 72 DIRECTV PROTECTION PLAN 83 Dish pointing coordinates 73 Display Formats 4 9 11 29 34 35 37 75 Dolby Digital 5 1 55 DVI 14 E EXIT key 56 F Favorites 43 51 58 71 FCC Customer Information 85 Find by 57 FORMAT button 34 35 Front Panel 34 35 front panel 34 35 G Guide 37 56 Guided Setup 1 26 28 29 37 73 GUIDE key 46 H HDMI 14 19 22 24 75 HDTV 4 5...

Page 98: ...9 sorting 30 66 67 79 tuning to a program 30 66 67 79 using 30 66 67 79 Program Guide Advanced 37 Programming 2 13 17 31 41 57 61 71 79 Order 34 37 ordering 2 13 17 31 33 41 57 61 65 71 79 tuning to 2 13 17 31 33 41 57 61 65 71 79 Progressive 6 Purchases 49 Q Quick Menu 17 37 52 60 73 R Ratings 60 Rear Panel 18 Receiver Rear Panel 18 Recent Finds 58 Remote Control Programming 75 Remote control 17 ...

Page 99: ...5 Spending limit 61 System Test 66 73 74 T Temporarily unlock 62 Timer 69 To Do List 48 49 Troubleshooting 65 66 Tuning to 72 Tuning to a program 72 TV Aspect Ratio 34 TV ratings 60 U Unlock a particular program 62 User profile spending limit 2 viewing hours 2 V Video Output 14 34 W Warranty 15 65 77 78 79 80 82 Y YPbPr 14 19 75 Z Zoom 75 Index ...

Page 100: ...IRECTV the Cyclone Design logo and ADVANCED PROGRAM GUIDE are registered trademarks of DIRECTV Inc This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise aut...

Page 101: ...ther scheduled program Shows an Autotune has been set for matching programs in a Find by Indicates a present or future pay per view program has been scheduled for purchase Other Icons Denotes one or more alternate audio tracks available for a program Denotes that no alternate audio tracks available Indicates one or more new messages are in the Inbox Indicates no new messages are in the Inbox Shows...

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