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14.0 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
This warranty is provided in addition to your rights
under the Australian Consumer Law. Directed
Electronics warrants that this product is free from
defects in material and workmanship for a period of
12 months from the date of purchase or for the period
stated on the packaging. This warranty is only valid
where you have used the product in accordance with
any recommendations or instructions provided by
Directed Electronics.
This warranty excludes defects resulting from
alterations of the product, accident, misuse, abuse
or neglect. In order to claim the warranty, you must
return the product to the retailer from which it was
purchased or if that retailer is part of a National
network, a store within that chain, along with
satisfactory proof of purchase. The retailer will then
return the goods to Directed Electronics.
Directed Electronics will repair, replace or refurbish
the product at its discretion. The retailer will contact
you when the product is ready for collection. All
costs involved in claiming this warranty, including the
cost of the retailer sending the product to Directed
Electronics, will be borne by you.
Email: [email protected]
Phone: +61 03 8331 4800
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