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LED diagnostics and troubleshooting

This section provides LED diagnostics and troubleshooting information to guide you through the various stages of your installation.

Module programming

LED

Description

Troubleshooting

Off

Module has no power.

Make sure the D2D harness is connected and that 12 Volt is present between the red and black 

wires. If 12 Volt is present, the module may be defective.

Solid red

Waiting to begin the programming 

sequence.

Ensure the correct programming procedure is being followed.

  

Flashes red & 
green

Initialization failed.

Reset the module and complete the programming again. If the issue persists, please contact 

Technical Support.

Solid orange

Transponder functions were skipped.

(If compatible) when the RXT mode is not desired or convenience features are needed, please 

reset and reprogram the module.

Flashes green

All required CAN networks has been 

detected.

Normal operation.

Flashes orange

1 of 2 CAN networks has been detected. Normal operation.

Flashes orange 
slowly

Key2GO initiated.

Please follow the steps indicated in "Module programming" on page 12 to complete the 

Key2GO programming.

Solid green x 
3 secs

Module was successfully programmed 

with all functions.

Normal operation.

Solid orange x 
3 secs

Module was successfully

programmed without transponder 

functions.

Normal operation.

Module programming – Error codes

LED

Description

Troubleshooting

Flashes red x 1

CAN2 not detected.

Check the CAN2 Orange/Green and Orange/Brown wire connections. Wake up the data bus 

by turning the ignition on and try again. If your installation does not require this connection, skip 

this step by pressing the programming button 5 times.

Flashes red x 1

J1850 not detected.

Check the J1850 wire connection. Wake up the data bus by turning the ignition on and try 

again.

Flashes red x 2

CAN1 not detected.

Check the CAN1 Tan and Tan/Black wire connections. Wake up the data bus by turning the 

ignition on and try again. If your installation does not require this connection, skip this step by 

pressing the programming button 5 times.

Flashes red x 3

Bypass data not detected.

Check the bypass line connection. If more than one wire is used, make sure they are not inverted. 

Ensure the vehicle still operates correctly using the factory key.

Flashes red x 4

Bypass processing error.

The bypass calculation failed. Reset the module and try again. If the condition persists, please 

contact Technical Support.

Flashes red x 5

ISO 1 not detected.

The Yellow/Black wire did not detect the expected signal. Refer to "Installation (wiring diagram & 

vehicle wiring reference charts)" on page 8 to check the connections.

Flashes red x 6

ISO 2 not detected.

The Orange/Black wire did not detect the expected signal. Refer to "Installation (wiring diagram 

& vehicle wiring reference charts)" on page 8 to check the connections.

Flashes red x 7

MUX not detected.

The Violet/Green or Violet/Brown wire did not detect the expected voltage value. Refer to 

"Installation (wiring diagram & vehicle wiring reference charts)" on page 8 to check the 

connections.

External module synchronization

LED

Description

Troubleshooting

  

  

(Flashes red, red, 
then orange) x 10

OBDII feature not supported.

The diagnostic data bus was not detected, therefore the SmartStart features will be limited.

13

Directed Digital Solutions HK14

© 2019-11-15 Directed. All rights reserved.

Summary of Contents for DIRECTECHS HK14

Page 1: ...ssional installer only Attempts to install this product by a person other than a trained professional may result in severe damage to a vehicle s electrical system and components 2019 11 15 2019 Direct...

Page 2: ...res optional 7 Installation wiring diagram vehicle wiring reference charts 8 Connecting the module 10 Important 10 Manual or automatic transmission selection 10 Optional sensors 11 RF Systems 11 When...

Page 3: ...when performing the Safety Check outlined in this installation guide 1 Never remotely start the vehicle with the vehicle in gear and 2 Never remotely start the vehicle with the keys in the ignition T...

Page 4: ...ng accordingly as well as bringing awareness to any operational or vehicle limitations T Harness compatible Keys required for programming 1 Keys required for operation 0 Unless specified otherwise all...

Page 5: ...CK STOP Stop control using OEM Remote RS Accessory Activation RS Ignition Activation RS RAP Shut Down Retained ACC Power RS Remote Start Takeover RS SmartStart RS Start Crank Activation RS Tach RPM Ou...

Page 6: ...ss H2 16 pin black connector Conn Pin Color Description H2 1 Violet Brown MUX Parking Lights Output H2 2 Yellow Black Immo Data H2 3 Orange Black No Connection H2 4 Tan HS CAN 1 Low H2 5 Tan Black HS...

Page 7: ...Pink White Ignition 2 Flex Relay Output 3 H4 2 Red White Fused 30A Ignition 2 Flex Relay Input H4 3 Pink Ignition Output also input to Yellow in ribbon cable H4 4 Red 12 Volt battery Input H4 5 Orang...

Page 8: ...y Output Orange 5 Ignition Output Pink 3 12V Input Red 4 12V Input Red 6 Starter Input key side Green 7 Starter Output veh side Violet 8 7 White 4 White 8 thick gauge wires MC501 16 8 9 1 B CAN High W...

Page 9: ...Accessory Black 2 Ignition switch Black 6 A K Line Blue Black 12 Data OBDII Black 16 B Parking Lights Blue 14 MUX Headlight Wiper Switch Black 16 C P CAN High White 2 Data IGPM Dash Fuse Box rear Plug...

Page 10: ...ready to use with a manual transmission the yellow loop is untouched If the loop is cut after power has been applied it is necessary to cycle power to the main module via the white 12 pin main power h...

Page 11: ...installation and programming information When flashing the Directed Digital Solutions make sure to pick the remote you will be using This way the main module will have the necessary firmware to inter...

Page 12: ...OFF when programming is completed Flashes ON S T A R T Key IN I G N OFF Solid x 3 Secs 5 Turn the key to OFF and remove it from the ignition barrel once the module is successfully programmed START Ke...

Page 13: ...does not require this connection skip this step by pressing the programming button 5 times Flashes red x 1 J1850 not detected Check the J1850 wire connection Wake up the data bus by turning the ignit...

Page 14: ...nds can come from RF or D2D Flashes orange x 2 UNLOCK command received Flashes orange x 3 TRUNK command received Flashes orange x 4 AUX1 command received Flashes orange x 5 AUX2 command received Flash...

Page 15: ...t A hard reset will revert the flashed firmware back to its default settings Depending on the installation some settings may need to be reconfigured Connect your module to a computer and use the web c...

Page 16: ...starter before the engine starts and runs Do not turn off the remote start if this happens it is a normal programming operation 2 Once the engine begins running let it run for at least 30 seconds 3 U...

Page 17: ...OBLIGATION OR LIABILITY IN CONNECTION WITH ITS PRODUCTS DIRECTED DISCLAIMS AND HAS ABSOLUTELY NO LIABILITY FOR ANY AND ALL ACTS OF THIRD PARTIES INCLUDING ITS AUTHORIZED DEALERS OR INSTALLERS DIRECTE...

Page 18: ...hold for 5 seconds to activate the trunk release optional Icon and remote appearance may differ depending on the model purchased Sending commands to your vehicle Whether you want to remote start the e...

Page 19: ...arm Remote Car Starter Trunk Release Panic AUX Channels You can also control multiple vehicles great for families and assign more than one user to control a vehicle It s easy with SmartStart But this...

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