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DIRECTHEALTHCAREGROUP.COM
EASY SOFTBACK
15. Reset Service Indicator
The remote control has a service indicator for periodic maintenance reminder (min once
a year). The service indicator measures voltage and is activated after 11 months (flashes
every 4 seconds). After 12 months the indicator will glow steadily.
The indicator is reset by holding down buttons on the remote control (top line, <fast up>,
<fast down>) for 30 seconds.
16. Cleaning
Clean the Easy Hygiene Chair with detergent/disinfectants commonly used in healthcare
(alcohol-based). The pillars should be cleaned with agents that dissolve grease and also
remove lime stains. Raise the chair to maximum height when cleaning the pillars. Apply the
cleaning agent and leave it to work according to the instructions (also allow it to run down
inside the pillars); flush out. NOTE: Also clean the pillar base plate periodically. Do so by
removing the bottom plug and applying cleaning agent directly in the pillar. Allow to work;
flush out.
Read the warning text on the packaging/cleaning agents and in their data sheets.
NOTE: To avoid crush injuries, make sure protective covers are always put back.
17. Troubleshooting when the Chair is Inoperable
NOTE: Chair cannot be operated above 65 cm seat height if the chair is tilted forward, nor
can the seat be tilted forward if seat height is greater than 65 cm.
Before troubleshooting begins, always restart the battery. Hold in the battery’s OFF button
for approx. 5 seconds. Wait for one minute. Activate the battery using the ON button).
1 Check the battery charge via
the remote control’s battery
indicator (if necessary, activate
the remote control by pressing
any button).
2 Switch off the battery manually
using the battery Off button.
Wait one minute. Activate the
battery by pressing its On
button. Check that the battery
indicator lamp is lit or flashing
Indicator lamp lit/flashing == >
Replace remote control
and charge the battery as per
the instructions.
Indicator lamp not lit, not
flashing ==> Replace the
battery
1a Indicator shows green ==>
Calibrate the chair.
1b Indicator shows red == >
Charge the battery
1c Indicator lamp out ==>
Connect the remote
control to the charger. If
charging is indicated in the
remote control, charge the
battery as per instructions. If
charging is not indicated,
proceed to 2.
If the chair remains in operable following completion of the above, contact customer
service.