Dinex DuraTherm 2011208, Operating & Maintenance Manual, Page: 7 / 13

DuraTherm
™
7
ERROR CONDITIONS
Error Codes will be indicated by a message
on the LCD Info Center. If there is more
than one error condition, the display will
alternate between the error messages. It will
continuously repeat this cycle until the errors
are reset. Error messages may be reset by
pressing SELECT.
If the error persists, turn the charger off, unplug
the power cord, wait 5 seconds, and plug it in
again. If the error still persists, turn the charger
off and call the Dinex
®
Service Department at
1-888-673-4639.
Message: Error! RFID Communications
problem. Possible bad base. 1/2
Condition: RFID read/write problem.
Check:
Possible bad electronics chip on
the base, or RF antenna/reader
problems. If isolated to one or
more bases, set them aside and
call service about those bases. If
error issued with many bases, call
service about the charger.
Message: Error! Incompatible base. 3
Condition: Base draws too much current.
Check:
Object being heated is not a
Dinex
®
base or internal charger
problem.
Message: Error! Unit overheat! Check fan
operation. Allow to cool. 4
Condition: Internal unit temperature too hot.
Check:
Fan stalled, restricted air flow, or
ambient operating temperature too
hot. Possible internal electronics
fault. Verify grease filters are not
blocked and unrestricted airflow
about the bottom of the unit. Listen
for fan operation. If error persists,
call Dinex
®
service.
Message: Error! Incoming voltage too high. 6
Condition: Line voltage measures greater
than 110% of unit rated voltage.
Check: Line voltage spikes, possible
voltage sensing electronics
fault. Have maintenance verify
line voltage. Recalibrate to
your line conditions (for trained
maintenance personnel only):
1. Measure voltage across two phases of
power with a voltmeter (typically about
208V)
2. Set unit to OFF position – with DINEX in the
display.
3. Press and hold the DOWN arrow for 7
seconds.
4. Release, and within 2 seconds, press
POWER once. The CALIBRATION screen
should display.
5. Using arrow keys, move caret to Set V
Offset. Press SELECT.
6. Using UP/DOWN arrow keys, dial in the
measured phase voltage. Press SELECT.
7. Please do not use the reset logs selections,
this will clear valuable stored information
should your unit require additional service.
8. Select EXIT or cycle the POWER button.
Message: Critical Error! Unit requires service.
Call Dinex (888) 673-4639. 7
Condition: Inverter drawing power when
commanded off.
Check: Possible internal electronics fault.
Unplug, wait 5 seconds, and
replug unit. If error persists, call
Dinex
®
service.
Message: Error! Check incoming voltage!
If problem persists, Call Dinex
Service (888) 673-4639. 8
Condition: Poor power quality.
Check:
Major line voltage sags (severe
brown out) or internal electronics
fault. Have maintenance verify line