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19

  Maintenance

WARNING: 

 Disconnect 

power before attempting any 

maintenance or cleaning to 

reduce the risk of fire, electric 

shock or damage to persons.

Partially Reflective Glass 

Cleaning

The partially reflective glass is 

cleaned in the factory during 

the assembly operation. During 

shipment, installation, handling, 

etc., the partially reflective glass 

may collect dust particles; these 

can be removed by dusting lightly 

with a clean dry cloth.
To remove fingerprints or other 

marks, the partially reflective 

glass can be cleaned with a damp 

cloth. The partially reflective glass 

should be completely dried with 

a lint free cloth to prevent water 

spots. To prevent scratching, do 

not use abrasive cleaners.

Fireplace Surface 

Cleaning

Use only a damp cloth to clean 

painted surfaces of the fireplace.  

Do not use abrasive cleaners.

Servicing

Except for installation and 

cleaning described in this 

manual, an authorized service 

representative should perform 

any other servicing.

  Contact Details 

Glen Dimplex Australia Pty Ltd
8 Lakeview Drive, Scoresby,
VIC 3179 

Australia

Phone:  1300 556 816
Email:    [email protected]
Web:     www.dimplex.com.au

Glen Dimplex Australaasia Ltd

38 Harris Road

East Tamaki, Auckland 2013

New Zealand

Ph:         +61 09 274 8265
Email:    [email protected]
Web:     www.dimplex.co.nz

Summary of Contents for PRISM 34

Page 1: ...MATION Always read this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage EN 08 53541 0 AU NZ Iss 4 OCN11654 ...

Page 2: ...l result in damage to the equip ment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome Congratulations 3 IMPORTANT INSTRUCTIONS 4 Quick Reference Guide 7 Fireplace Installation 8 Site Selection 8 Surface Installation 9 In wall Recessed Installation 100mm Deep 10 Flush Mounted Installation 200mm Deep 11 Front G...

Page 3: ...tructions may result in a possible electric shock fire hazard and will void the warranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the Model and Serial Number Label of your fireplace NO NEED TO RETURN TO THE STORE Questions With the Assembly Require Parts Information Product Under Manufacturer s Warranty Call 1300 556 816 Please...

Page 4: ...sons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by Children without supervision 6 Children of less than 3 years should be kept awa...

Page 5: ...he appliance when not required for long periods 11 Although this appliance complies with safety standards we do not recommend its use on deep pile carpets or on long hair type of rugs 12 The appliance must be positioned so that the plug is accessible 13 If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard ...

Page 6: ...to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility CAUTION Some parts of this product can become very hot and cause burns Particular attention has to be given where children and vulnerable people are present ...

Page 7: ... please record your fireplace s serial number below for future reference If you have any technical questions or concerns regarding the operation of your electric fireplace or require service contact customer service For dimensions of your fireplace refer to Figure 1 34 1 in 867 mm 19 4 in 494 mm 7 0 in 179 mm 32 4 in 823 mm 30 0 in 761 mm 6 8 in 172 mm 18 0 in 457 mm 16 0 in 406 mm 3 8 in 95 mm ...

Page 8: ...tions to reduce the risk of fire electric shock and injury to persons 1 Select a location that is not susceptible to moisture and is away from drapes furniture and high traffic Fireplace Installation 2 For ease of electrical hook up you may wish to locate the fireplace near an existing outlet for plug in convenience NOTE 1 A 10 Amp 230 240 Volt circuit is required A dedicated circuit is preferred ...

Page 9: ... required for various steps of this procedure 1 Determine the mounting location of the unit so that the wall mounting bracket can be installed into 3 wall studs NOTE It is recommended that the mounting bracket be installed 56 in 1420mm off of the ground to maintain an optimized viewing angle of the flame 2 Hold the wall mounting brack et with the bubble level on the top on the wall so that the bub...

Page 10: ...can be done by removing the plug from the factory fitted cord and completing the wiring according to National and Local Elecrical Codes WARNING Do not attempt to wire your own new outlets or circuits To reduce the risk of fire electric shock or injury to persons always use a licensed electrician 6 Install the bottom support bracket to the wall centered with the wall mounting bracket using the appr...

Page 11: ... Drive four 4 supplied mounting screws through the four 4 mounting holes located in each corner of the fireplace chassis into wall studs Figure 6 6 Refer to Front Glass Installation section for final installation procedures Flush Mounted Installation 200mm Deep CAUTION Two people may be required for various steps of this procedure 1 Prepare a wall with a framed opening of 837mm wide x 470 mm high ...

Page 12: ...the risk of fire electric shock or injury to persons always use a licensed electrician Ensure that the 3 Position Switch is set to the Off position O and that the circuit on which the fireplace is to be installed has the power cut off at the service panel until installation is complete 3 Lift fireplace and insert into opening The fireplace s mounting trim should be flush against the wall Figure 8 ...

Page 13: ...the front glass hooks 4 hang on the front glass mounts on the fireplace 4 Figure 9 3 Use the supplied two 2 Phillips sheet metal screws to fasten the glass assembly tabs to the fireplace Figure 11 4 Ensure the fireplace s 3 Position Switch is switched to the Off position O 5 If unit is not hard wired plug fireplace into a 10 Amp 230 240 Volt outlet refer to NOTE 1 Fireplace Installation Figure 8 M...

Page 14: ...Fireplace Installation Figure 10 Tab Figure 9 Front tray Front glass assembly Hooks 4 Mounts 4 ...

Page 15: ... the button on the unit or the remote WARNING Thiselectricfirebox must be properly installed before it is used The unit can be controlled by either the manual controls which are located on the upper right of the fireplace or the remote Figure 11 12 The fireplace is supplied with an IR multifunction remote control NOTE To operate correctly the remote control must be pointed towards the Floating Dis...

Page 16: ...e heater will turn off The heater will cycle on and off to maintain the desired set temperature The default temperature setting is 72 F 22 C Adjusted by pressing the to decrease the setpoint and the to increase the setpoint on the unit or the remote The Floating DisplayTM will indicate the temperature setpoint as it is adjusted NOTE Holding the and the buttons down for two seconds on the unit will...

Page 17: ... not come back on without being reset It can be reset by turning the unit off at the main disconnect panel and waiting 5 minutes before turning the unit back on Changed by repeatedly pressing the corresponding button on the remote or the unit Cycles through the different preset ambient lighting settings of the unit this includes different combinations of colours of the flame base and media lightin...

Page 18: ... open on the remote control 2 Correctly install one 3 Volt CR2032 longer life or CR2025 battery in the battery holder 3 Close the battery cover Battery must be recycled or disposed of properly Check with your Local Authority or Retailer for recycling advice in your area Operation ...

Page 19: ... The partially reflective glass should be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace Do not use abrasive cleaners Servicing Except for installation and cleaning described in this manual an authorized service representative should perform...

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