Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase,
catalogue/model and serial numbers available when calling. Limited warranty
service requires a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be
defective in material or workmanship during the 12 month limited warranty
period you have the following rights:
Dimplex will in its sole discretion either repair or replace such defective
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product or part without charge. If Dimplex is unable to repair or replace
such product or part, or if repair or replacement is not commercially
practicable or cannot be timely made, Dimplex may, in lieu of repair or
replacement, choose to refund the purchase price for such product or part.
Limited warranty service will be performed solely by dealers or service
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agents of Dimplex authorized to provide limited warranty services.
The purchaser is responsible for removal and transportation of such
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product or part (and any repaired or replacement product or part) to and
from the authorized dealer’s or service agent’s place of business.
This limited warranty does not entitle the purchaser to on-site or in-
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home services. On-site or in-home services may be performed at the
purchaser’s specific request and expense at Dimplex’s then-current rates
for such services.
Dimplex will not be responsible for, and the limited warranty services shall
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not include, any expense incurred for installation or removal of the product
or part (or any replacement product or part) or any labour or transportation
costs. Such costs shall be the purchaser’s responsibility.
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR
AGENTS, BE LIABLE
TO THE PURCHASER OR ANY THIRD PARTY,
WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS,
OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT
LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
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